ContractService Level Agreement (Sla) • November 25th, 2016
Contract Type FiledNovember 25th, 2016This Service Level Agreement (“SLA”) applies to the Agreement for the Use of the Service provided by Quality Software Company B.V. and the use of the Application, which are as defined in the Conditions for Use. By using the Service, you agree to the conditions of this SLA. If you do not agree, you cannot use Quality Software Company B.V.’s Service. We recommend that you read this SLA carefully so that you are aware of your rights and obligations regarding the use of the Service and the service levels related to maintenance, support and availability.