Common Contracts
1 similar Service Agreement contracts
FY 2018 FY 2019 FY 2020 FY 2021 Technology Service Unit Allocation for Primary Unit $ 6,854,165.00 $ 6,195,631.00 $ 5,850,175.00 $ 5,559,263.00 Service Brief Description of Services Core Premium Recharge Page# Database Administration Database...Service Agreement • October 16th, 2020
Service: Database Administration Contact: Janna Kruckenberg, Director, Applications and Integration Services Web address: https://UND.edu/uit/ Brief Description: Provide support for Oracle, MySQL, and MS SQL databases. Services are provided in collaboration with Core Technology Services (CTS) as defined by the Service Level Agreement between UND and CTS. Customers Eligible to Request Service: Faculty and Staff with approval from CIO Core Services Specifics: Institution-wide enterprise solutions – examples: UND web, UPrint, Citrix • physical and virtual configuration• planning for resources• backup and recovery• disaster recovery• maintenance• installation Recharge Services: N/A Premium Services: Department/college specific databases
