Green Cloud Technologies Service Level Agreement (SLA) – Voice and InternetMay 22nd, 2013
FiledMay 22nd, 2013Green Cloud offers the following performance Service Level Agreements (SLAs) covering Jitter, Mean Opinion Score (MOS), Network Availability and Time To Respond (TTR) to those Green Cloud VoIP customers who use Green Cloud’s Bandwidth Service. No SLA credits will be given if an SLA standard is not met due to reasons of force majeure.