Parental Complaints ProcedureParental Complaints Procedure • March 18th, 2024
Contract Type FiledMarch 18th, 2024The Irish National Teachers’ Organisation and Primary School Management reached agreement in 1993 on a procedure for dealing with complaints by parents/ legal guardians against teachers. This procedure has since been revised and came into effect from 1st January 2024. The purpose of the procedure is to facilitate the resolution of difficulties where they may arise in an agreed and fair manner. The agreement lays out in five stages the process to be followed in progressing a complaint and the specific timescale to be followed at each stage.