Common Contracts
1 similar Service Level Agreement (Sla) contracts
Specification 1 – Northcliffe Public Facility Cleaning Contractor Service Level Agreement (SLA)Service Level Agreement (Sla) • April 9th, 2019
Objective: To clean effectively, prevent unhealthy conditions and present visually amenable facilities. Service Areas General – Public ablution and surrounds Northcliffe Visitors Centre Cemetery Public Toilets and Shelter Acacia Park Toilets (Clean twice per week in school holidays and once per week all other times) Time Constraints – All toilets/facilities (except Acacia Park) are to be cleaned daily including weekends and public holidays. Toilets are to be cleaned by 10.00 am each day including Public Holidays. Toilets are to be cleaned twice a day during peak periods. Service Level requirements by Service Provider (Contractor) Part 1 - Service area specific requirements/procedures Peak periods – Public Holidays and School Holidays Public Ablution and immediate surrounds: In this Part – Immediate surrounds means within 10m of the facility or specified service area. 1. Preparation/inspection General – a) Visually check internal and external of Ablutions for needles, damage, vand
