Common Contracts
1 similar null contracts
Service Level Agreement for Vendor-Hosted SolutionMay 20th, 2011
This Vendor-Hosted Service Level Agreement (“SLA”) describes certain performance and security components regarding the services provided by BPS Resolver Inc. (“BPS Resolver”) and its partners/service providers. This SLA is governed by the BPS Resolver End User License Agreement entered into by BPS Resolver and Client on the effective date of the agreement (“EULA”). All capitalized terms used and not defined herein shall have the meaning set out in the EULA. BPS Resolver agrees to abide by the terms of this SLA and requires its customers, partners and service providers to do likewise. BPS Resolver shall use commercial best efforts to provide and shall cause its partners and service providers to provide continuous and consistent service to this SLA.
