Elevate and Cloud Voice (Cloud PBX, Conferencing, Cloud Fax, and SIP Trunking)July 11th, 2020
FiledJuly 11th, 2020This Service Level Agreement (“SLA”) between Company and the customer entity purchasing any of the Services (as defined below) (“You”) governs the use of the Cloud Voice Services under the terms of the Master Service Agreement (the “MSA”) between Company and customer (“You”) and the relevant product Schedules between Company and You and is incorporated into the MSA by reference. This SLA applies separately to each of Your Accounts and only if You recieve the relevant Cloud Voice Services pursuant to an applicable product Schedule. Company may update, amend, modify or supplement this SLA from time to time. Capitalized terms used herein but not otherwise defined will have