3RADICAL SERVICE LEVEL AGREEMENT3radical Service Level Agreement • December 17th, 2020
Contract Type FiledDecember 17th, 2020This document sets out the Service Level Agreement (“SLA”) between 3radical and the Licensee of 3radical software (“Customer” or “You”) provided on a hosted basis by 3radical while they have a current and valid support contract. Customers must use the latest release version of 3radical software at all times in order for support to be provided.