Common Contracts
1 similar Baseline Service Agreement contracts
BASELINE SERVICE AGREEMENTBaseline Service Agreement • June 16th, 2015
Current level of service provided including aim of service, number of staff, equipment and frequency of service provision 1.0 STREET CLEANSING• To maintain the current base line cleansing standards across the Town Centre• To ensure standards of cleanliness and the requirements of the contract are continuously monitored in order to proactively apply the Zonal Performance and rectification timescales and to ensure standards of cleanliness and public satisfaction are maintained through the primary process of timely re- emptive action• To ensure the Partner will work with the Authority to deliver a high quality service to the residents of Watford maintaining or improving on the current customer satisfaction rate of 78% for Street Cleansing services This includes all areas within the town centre:-• All highway maintainable at public expense including all hard surfacing and soft verges planted or vegetated including tree pits in the town centre.• All town centre water features maintained at
