August __, 2000 ServiceWare Technologies, Inc. 333 Allegheny Avenue Oakmont, Pennsylvania 15139 C.E. Unterberg, Towbin Swiss Bank Tower 10 E. 50th Street, 22nd Floor New York, New York 10022 Re: Agreement to Act as "Qualified Independent Underwriter"...Agreement to Act as Qualified Independent Underwriter • August 22nd, 2000 • Serviceware Technologies Inc/ Pa • Services-prepackaged software • New York
