0001035704-05-000115 Sample Contracts

April 29, 2004
Waiver Under Credit Agreement • March 1st, 2005 • Teletech Holdings Inc • Services-business services, nec

Please refer to the Credit Agreement dated as of October 29, 2002 (as amended, the “Credit Agreement”) among TeleTech Holdings, Inc. (the “Borrower”), various financial institutions and Bank of America, N.A., as administrative agent (in such capacity, the “Administrative Agent”). Capitalized terms used but not otherwise defined herein shall have the respective meanings given to them in the Credit Agreement.

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