0001047469-04-021308 Sample Contracts

RIGHTNOW TECHNOLOGIES, INC. AMENDED AND RESTATED INVESTORS' RIGHTS AGREEMENT December 14, 2000
Investors' Rights Agreement • June 22nd, 2004 • Rightnow Technologies Inc • Services-prepackaged software • California

This Amended and Restated Investors' Rights Agreement (the "Agreement") is entered into as of December 14, 2000, by and among RightNow Technologies, Inc., Delaware corporation (the "Company"), those holders of Series A Preferred Stock of the Company (the "Series A Investors") and those holders of Series B Preferred Stock of the Company (the "Series B Investors") as listed on Exhibit A hereto (collectively the "Investors" and individually an "Investor").

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RIGHTNOW TECHNOLOGIES, INC. AMENDMENT TO AMENDED AND RESTATED INVESTORS’ RIGHTS AGREEMENT
Investors’ Rights Agreement • June 22nd, 2004 • Rightnow Technologies Inc • Services-prepackaged software

This Amendment to Amended and Restated Investors’ Rights Agreement (the “Amendment Agreement”) is entered into as of October 19, 2001, by and among RightNow Technologies, Inc., Delaware corporation (the “Company”), certain holders of Series A Preferred Stock of the Company (the “Series A Investors”), certain holders of Series B Preferred Stock of the Company (the “Series B Investors”) as listed on the signature page hereto (collectively the “Investors” and individually an “Investor”) and Mitsui & Co., Ltd. (“Mitsui”).

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