0001104659-15-018213 Sample Contracts

TELETECH HOLDINGS, INC. RESTRICTED STOCK UNIT AWARD AGREEMENT
Restricted Stock Unit Award Agreement • March 9th, 2015 • Teletech Holdings Inc • Services-help supply services • Delaware

This Restricted Stock Unit Award Agreement (this “Agreement”) is made and entered into as of [DATE] (the “Grant Date”) by and between TeleTech Holdings, Inc., a Delaware corporation (the “Company”) and «Name» the “Grantee”).

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January 9, 2015 PERSONAL & CONFIDENTIAL Brian Shepherd Denver, CO 80209 Dear Brian:
Teletech Holdings Inc • March 9th, 2015 • Services-help supply services • Creek

As you know, TeleTech Services Corporation (“TeleTech”) and you have made a mutual decision to terminate your employment effective January 31, 2015 (“Effective Date”). The purpose of this separation agreement and release of claims document (the “Letter Agreement”) is to set forth the mutual rights and entitlements between you and TeleTech in connection with your termination of employment. This Letter Agreement shall be interpreted in connection with that certain employment agreement that you executed with TeleTech as of January 18, 2013 (“Shepherd Employment Agreement”) and to the extent any provisions of the Shepherd Employment Agreement and this Letter Agreement conflict, the terms and conditions of the Letter Agreement shall control.

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