September 29, 2005NightWatch Capital Management, LLC • October 11th, 2005 • Services-business services, nec
In connection with the execution of the Common Stock and Warrant Purchase Agreement (the "Purchase Agreement"), dated September 29, 2005, by and among Kana Software, Inc. (the "Company") and the Buyers named therein (the "Buyers"), the undersigned parties have agreed to enter into this letter agreement to set out the terms and conditions on which additional Units will be sold by the Company to the Buyers (the "Additional Issuance"). Capitalized terms used herein but not otherwise defined herein, shall have the respective meanings set forth in the Purchase Agreement.
