0001140361-12-045476 Sample Contracts

AMENDMENT NUMBER 1 TO THE AMENDED AND RESTATED SUPPORT SERVICES AGREEMENT BETWEEN COMCAST AND SUPPORT.COM TO ADD PROGRAM DESCRIPTION NUMBER 2 COMCAST BUSINESS CLASS SIGNATURE SUPPORT REMOTE SUPPORT SERVICES FOR SMALL/MEDIUM BUSINESS
Support Services Agreement • November 2nd, 2012 • Support.com, Inc. • Services-computer processing & data preparation

THIS AMENDMENT NUMBER 1 (“Amendment”) to the SUPPORT SERVICES AGREEMENT dated October 25, 2010 as amended and restated on July 5, 2012 (the “Agreement”) is entered into this 5th day of July, 2012 (the “Amendment 1 Effective Date”) by and between Comcast Cable Communications Management, LLC, a Delaware limited liability company, on behalf of its applicable affiliates and subsidiaries, with offices at One Comcast Center, 1701 JFK Blvd., Philadelphia, PA 19103 (“Comcast” or “Reseller”) and Support.com, Inc., a Delaware corporation with offices at 1900 Seaport Boulevard, Redwood City, CA 94063 (“Support.com”), each a “Party” and collectively the “Parties,” to add Program Description Number 2 as described herein to Exhibit A to the Agreement. Defined terms in the Agreement shall have the same meaning in this Amendment.

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AMENDED AND RESTATED SUPPORT SERVICES AGREEMENT
Support Services Agreement • November 2nd, 2012 • Support.com, Inc. • Services-computer processing & data preparation • Pennsylvania

THIS AMENDED AND RESTATED SUPPORT SERVICES AGREEMENT (the “Agreement”) is entered into this 5th day of July, 2012 (the “Effective Date”) by and between Comcast Cable Communications Management, LLC, a Delaware limited liability company, on behalf of its applicable affiliates and subsidiaries, with offices at One Comcast Center, 1701 JFK Blvd., Philadelphia, PA 19103 (“Comcast” or “Reseller”) and Support.com, Inc., a Delaware corporation with offices at 1900 Seaport Boulevard, Redwood City, CA 94063 (“Support.com”), each a “Party” and collectively the “Parties.”

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