0001140361-14-011667 Sample Contracts

CONFIDENTIAL TREATMENT REQUESTED – CONFIDENTIAL PORTIONS OF THIS DOCUMENT HAVE BEEN REDACTED AND HAVE BEEN SEPARATELY FILED WITH THE COMMISSION. THE OMITTED PORTIONS HAVE BEEN REPLACED WITH “[***].”
Letter Agreement • March 7th, 2014 • Support.com, Inc. • Services-computer processing & data preparation

This Letter Agreement will document the Parties’ agreement, in consideration of the mutual covenants and promises contained herein and with the intent of the Parties to be legally bound, to modify and terminate the Agreement as set forth below. All capitalized terms used and not defined in this letter agreement (“Letter Agreement”) will have the meanings ascribed to them in the Agreement.

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AMENDMENT ONE TO STATEMENT OF WORK NUMBER 1 OF MASTER SERVICES AGREEMENT CALL HANDLING SERVICES
Master Services Agreement • March 7th, 2014 • Support.com, Inc. • Services-computer processing & data preparation

THIS AMENDMENT ONE (“Amendment 1”) to Statement of Work Number 1 (“SOW#1) of the MASTER SERVICES AGREEMENT, CALL HANDLING SERVICES dated as of October 1, 2013 (the “Agreement”) is made effective December 31, 2013 (the “Amendment 1 Effective Date”) by and between Comcast Cable Communications Management, LLC, a Delaware limited liability company, on behalf of its applicable affiliates and subsidiaries, with offices at One Comcast Center, 1701 JFK Blvd., Philadelphia, PA 19103 (“Comcast” or “Reseller”) and Support.com, Inc., a Delaware corporation, with offices at 900 Chesapeake Drive, 2nd Floor, Redwood City, CA 94063 (“Support.com”) (each a “Party” and collectively the “Parties”).

MASTER SERVICES AGREEMENT CALL HANDLING SERVICES
Master Services Agreement • March 7th, 2014 • Support.com, Inc. • Services-computer processing & data preparation • Pennsylvania

THIS AGREEMENT (the “Agreement”) is made effective as of this 1st day of October, (the “Effective Date”) by and between Comcast Cable Communications Management, LLC., a Delaware Limited Liability Company, with offices at 1701 JFK Boulevard Philadelphia, PA 19103-2838 ("Comcast") and Support.com, Inc., a Delaware corporation, with offices at 900 Chesapeake Drive, 2nd Floor, Redwood City, CA 94063 ("Vendor").

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