0001140361-19-023016 Sample Contracts

Contract
Director Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation
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INDEMNIFICATION AGREEMENT
Indemnification Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This INDEMNIFICATION AGREEMENT (including Appendices A and B hereto, this “Agreement”) is dated and effective as of [ ] and made by and between IBEX Holdings Limited, an exempted company incorporated and existing under the laws of Bermuda with registered number 52347 (the “Company”), and [ ] (“Indemnitee”). Capitalized terms used but not otherwise defined in the body of this Agreement shall have the respective meanings ascribed to such terms in Appendix B hereto.

REVOLVING CREDIT AND SECURITY AGREEMENT
Revolving Credit and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This Seventh Amendment to Revolving Credit and Security Agreement (this “Amendment”) is made as of this 7th day of November, 2016, by and among TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX Global Solutions (“IBEX”, together with any Person joined to the Loan Agreement as a borrower, collectively the “Borrowers”), the financial institutions which are now or which hereafter become party to the Loan Agreement as lenders (collectively, the “Lenders”), and PNC BANK, NATIONAL ASSOCIATION (“PNC”), as agent for Lenders (PNC, in such capacity, the “Agent”) and as a Lender.

REGISTRATION RIGHTS AGREEMENT by and among FORWARD MARCH LIMITED and THE RESOURCE GROUP INTERNATIONAL LIMITED Dated as of September 15, 2017
Registration Rights Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation • New York

THIS REGISTRATION RIGHTS AGREEMENT (the “Agreement”), dated as of September 15, 2017, by and among Forward March Limited, a Bermuda exempted company (together with its successors, the “Company”), The Resource Group International Limited, a Bermuda exempted company (“TRG”), and such other Persons, if any, from time to time that become party hereto as holders of Registrable Securities (as defined below) pursuant to Section 3.06 or Section 3.07 (such other Persons, other than TRG’s Affiliates, “Other Holders”).

Profit Share Agreement
Profit Share Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation • District of Columbia

This Profit Share Agreement (“Agreement”) is made effective as of June 30, 2016 (“Effective Date”) by and between DGS Ltd., an exempted Bermuda company (“Company”), and Jeffrey Cox, and individual with a residential address at 2572 Saddleback Ct, Castle Rock, CO, 80104-7542 USA (“Cox”).

SECOND AMENDMENT TO REVOLVING CREDIT AND SECURITY AGREEMENT
Revolving Credit and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This Second Amendment to Revolving Credit and Security Agreement (this “Amendment”) is made as of this 2nd day of October, 2014, by and among TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX Global Solutions (together with any Person joined to the Loan Agreement as a borrower, collectively the “Borrowers”), the financial institutions which are now or which hereafter become party to the Loan Agreement as lenders (collectively, the “Lenders”), and PNC BANK, NATIONAL ASSOCIATION (“PNC”), as agent for Lenders (PNC, in such capacity, the “Agent”) and as a Lender.

SIXTH AMENDMENT TO REVOLVING CREDIT AND SECURITY AGREEMENT
Revolving Credit and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This Sixth Amendment to Revolving Credit and Security Agreement (this “Amendment”) is made as of this 30th day of June, 2016, by and among TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX Global Solutions (“IBEX”, together with any Person joined to the Loan Agreement as a borrower, collectively the “Borrowers”), the financial institutions which are now or which hereafter become party to the Loan Agreement as lenders (collectively, the “Lenders”), and PNC BANK, NATIONAL ASSOCIATION (“PNC”), as agent for Lenders (PNC, in such capacity, the “Agent”) and as a Lender.

EMPLOYMENT AGREEMENT
Employment Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation • Washington

We are pleased to provide you with this employment agreement (“Agreement”) to govern the terms and conditions of your employment with _______________, an entity organized under the laws of ________ and having a principal office address at __________ (the “Company”).

FIRST AMENDMENT TO PROFIT SHARE AGREEMENT
Profit Share Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This First Amendment (“First Amendment”) is entered into as of November 1, 2017 (“First Amendment Effective Date”) to amend the Profit Share Agreement (“Agreement”) dated June 30, 2017, (the “Agreement”) between DGS Ltd. (the “Company”) and Jeffrey Cox (“Cox”).

DIGITAL GLOBE SERVICES INC. TELSATONLINE INC. DGS EDU, LLC HERITAGE BANK OF COMMERCE LOAN AND SECURITY AGREEMENT
Loan and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation • California

This LOAN AND SECURITY AGREEMENT is entered into as of March 31, 2015, by and between HERITAGE BANK OF COMMERCE (“Bank”) and DIGITAL GLOBE SERVICES INC., a Delaware corporation (“Digital”), and TELSATONLINE INC., a Delaware corporation (“TelSat”), and DGS EDU, LLC, a Delaware limited liability company (“DGS”) (Digital, TelSat, and DGS, each, a “Borrower”, and collectively, “Borrowers”).

REVOLVING CREDIT AND SECURITY AGREEMENT
Revolving Credit and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This Fourth Amendment to Revolving Credit and Security Agreement (this “Amendment”) is made as of this 19th day of June, 2015, by and among TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX Global Solutions (“IBEX”, together with any Person joined to the Loan Agreement as a borrower, collectively the “Borrowers”), the financial institutions which are now or which hereafter become party to the Loan Agreement as lenders (collectively, the “Lenders”), and PNC BANK, NATIONAL ASSOCIATION (“PNC”), as agent for Lenders (PNC, in such capacity, the “Agent”) and as a Lender.

REVOLVING CREDIT AND SECURITY AGREEMENT
Revolving Credit and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This Fifth Amendment to Revolving Credit and Security Agreement (this “Amendment”) is made as of this 26th day of June, 2015, by and among TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX Global Solutions (“IBEX”, together with any Person joined to the Loan Agreement as a borrower, collectively the “Borrowers”), the financial institutions which are now or which hereafter become party to the Loan Agreement as lenders (collectively, the “Lenders”), and PNC BANK, NATIONAL ASSOCIATION (“PNC”), as agent for Lenders (PNC, in such capacity, the “Agent”) and as a Lender.

REVOLVING CREDIT AND SECURITY AGREEMENT
Revolving Credit and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This Third Amendment to Revolving Credit and Security Agreement (this “Amendment”) is made as of this 23rd day of February, 2015, by and among TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX Global Solutions (“IBEX”, together with any Person joined to the Loan Agreement as a borrower, collectively the “Borrowers”), the financial institutions which are now or which hereafter become party to the Loan Agreement as lenders (collectively, the “Lenders”), and PNC BANK, NATIONAL ASSOCIATION (“PNC”), as agent for Lenders (PNC, in such capacity, the “Agent”) and as a Lender.

REVOLVING CREDIT AND SECURITY AGREEMENT
Revolving Credit and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This First Amendment to Revolving Credit and Security Agreement (this “Amendment”) is made as of this 21st day of May, 2014, by and among TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX Global Solutions (together with any Person joined to the Loan Agreement as a borrower, collectively the “Borrowers”), the financial institutions which are now or which hereafter become party to the Loan Agreement as lenders (collectively, the “Lenders”), and PNC BANK, NATIONAL ASSOCIATION (“PNC”), as agent for Lenders (PNC, in such capacity, the “Agent”) and as a Lender.

REVOLVING CREDIT AND SECURITY AGREEMENT
Revolving Credit and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This Eighth Amendment to Revolving Credit and Security Agreement (this “Amendment”) is made as of this 18th day of November, 2016, by and among TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX Global Solutions (“IBEX”, together with any Person joined to the Loan Agreement as a borrower, collectively the “Borrowers”), the financial institutions which are now or which hereafter become party to the Loan Agreement as lenders (collectively, the “Lenders”), and PNC BANK, NATIONAL ASSOCIATION (“PNC”), as agent for Lenders (PNC, in such capacity, the “Agent”) and as a Lender.

SHARE TRANSFER AND EXCHANGE AGREEMENT
Share Transfer and Exchange Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation
FIRST AMENDMENT TO LOAN AND SECURITY AGREEMENT
Loan and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This First Amendment to Loan and Security Agreement (this “Amendment”) is entered into as of March 31, 2016 by and among Heritage Bank of Commerce (“Bank”) and Digital Globe Services Inc., a Delaware corporation (“Digital”), TelSatOnline Inc., a Delaware corporation (“TelSat”), and DGS Edu. LLC, a Delaware limited liability company (“DGS”) (Digital, TelSat and DGS, each, a “Borrower” and together, collectively, “Borrowers”), whose address is 316 Wilcox St., Castle Rock, CO 80104.

TWELFTH AMENDMENT TO REVOLVING CREDIT AND SECURITY AGREEMENT
Revolving Credit and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This Twelfth Amendment to Revolving Credit and Security Agreement (this “Amendment”) is made as of this 31st day of May 2019, by and among TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX Global Solutions (“IBEX”, together with any Person joined to the Loan Agreement as a borrower, collectively the “Borrowers”), the financial institutions which are now or which hereafter become party to the Loan Agreement as lenders (collectively, the “Lenders”), and PNC BANK, NATIONAL ASSOCIATION (“PNC”), as agent for Lenders (PNC, in such capacity, the “Agent”) and as a Lender.

LOAN AND SECURITY AGREEMENT
Loan and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This Fourth Amendment to Loan and Security Agreement is entered into as of August 6, 2018 (the “Amendment”), by and between HERITAGE BANK OF COMMERCE (“Bank”), DIGITAL GLOBE SERVICES INC. (“Digital”), TELSATONLINE, INC. (“TelSat”), DGS EDU, LLC (“DGS”) and 7 DEGREES LLC (“7 Degrees”), and effective as of June 30, 2018.

FIFTH AMENDMENT TO LOAN AND SECURITY AGREEMENT
Loan and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This Fifth Amendment to Loan and Security Agreement is entered into as of January 31, 2019 (the “Amendment”), by and between HERITAGE BANK OF COMMERCE (“Bank”), DIGITAL GLOBE SERVICES INC. (“Digital”), TELSATONLINE, INC. (“TelSat”), DGS EDU, LLC (“DGS”) and 7 DEGREES LLC (“7 Degrees”).

ELEVENTH AMENDMENT TO REVOLVING CREDIT AND SECURITY AGREEMENT
Revolving Credit and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This Eleventh Amendment to Revolving Credit and Security Agreement (this “Amendment”) is made as of this 26th day of April 2019, by and among TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX Global Solutions (“IBEX”, together with any Person joined to the Loan Agreement as a borrower, collectively the “Borrowers”), the financial institutions which are now or which hereafter become party to the Loan Agreement as lenders (collectively, the “Lenders”), and PNC BANK, NATIONAL ASSOCIATION (“PNC”), as agent for Lenders (PNC, in such capacity, the “Agent”) and as a Lender.

STOCKHOLDER’S AGREEMENT
Stockholder Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation • New York

This STOCKHOLDER’S AGREEMENT (this “Agreement”), dated as of September 15, 2017 (“Effective Date”), is entered into by and between Forward March Ltd., an exempted company incorporated in Bermuda with registration number 52347 (the “Company”) and The Resource Group International Limited, an exempted company incorporated in Bermuda with registration number 50201 (“TRGI”).

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DATED: June 26, 2019
Share Sale and Purchase Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation
TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX GLOBAL SOLUTIONS 1700 PENNSYLVANIA AVE NW STE 5 WASHINGTON, DC 20006
Interest Rate Swap Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation • New York

The purpose of this letter agreement is to confirm the terms and conditions of the Interest Rate Swap transaction (the “Transaction”) entered into between TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX GLOBAL SOLUTIONS (“COUNTERPARTY”) and PNC Bank, National Association (“PNC”) on the Trade Date specified below.

LOAN AND SECURITY AGREEMENT
Loan and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This Second Amendment to Loan and Security Agreement is entered into as of June 2, 2017 (the “Amendment”), by and between HERITAGE BANK OF COMMERCE (“Bank”), DIGITAL GLOBE SERVICES INC. (“Digital”), TELSATONLINE, INC. (“TelSat”), DGS EDU, LLC (“DGS”) and 7 DEGREES LLC (“7 Degrees”).

Profit Share Agreement
Profit Share Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation • District of Columbia

This Profit Share Agreement (“Agreement”) is made effective as of June 30, 2019 (“Effective Date”) by and between DGS Ltd. an exempted Bermuda company (”Company”), and Jeffery Cox, an individual with a residential address at 2572 Saddleback Ct., Castle Rock, CO, 80104-7542 USA (“Cox).

NINTH AMENDMENT TO REVOLVING CREDIT AND SECURITY AGREEMENT
Revolving Credit and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This Ninth Amendment to Revolving Credit, and Security Agreement (this “Amendment”) is made as of this 22 day of January, 2018, by and among TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX Global Solutions (“IBEX”, together with any Person joined to the Loan Agreement as a borrower, collectively the “Borrowers”), the financial institutions which are now or which hereafter become party to the Loan Agreement as lenders (collectively, the “Lenders”), and PNC BANK, NATIONAL ASSOCIATION (“PNC”), as agent for Lenders (PNC, in such capacity, the “Agent”) and as a Lender.

THIRD AMENDMENT TO LOAN AND SECURITY AGREEMENT
Loan and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This Third Amendment to Loan and Security Agreement is entered into as of November 27, 2017 and to be effective as of June 12, 2017 (the “Amendment”), by and between HERITAGE BANK OF COMMERCE (“Bank”), DIGITAL GLOBE SERVICES INC. (“Digital”), TELSATONLINE, INC. (“TelSat”), DGS EDU, LLC (“DGS”) and 7 DEGREES LLC (“7 Degrees”).

SIXTH AMENDMENT TO LOAN AND SECURITY AGREEMENT
Loan and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This Sixth Amendment to Loan and Security Agreement is entered into as of March 18, 2019 (the “Amendment”), by and between HERITAGE BANK OF COMMERCE (“Bank”), DIGITAL GLOBE SERVICES INC. (“Digital”), TELSATONLINE, INC. (“TelSat”) and 7 DEGREES LLC (“7 Degrees”).

REVOLVING CREDIT AND SECURITY AGREEMENT
Revolving Credit and Security Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation

This Tenth Amendment to Revolving Credit and Security Agreement (this “Amendment”) is made as of this 1st day of December, 2018, by and among TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX Global Solutions (“IBEX”, together with any Person joined to the Loan Agreement as a borrower, collectively the “Borrowers”), the financial institutions which are now or which hereafter become party to the Loan Agreement as lenders (collectively, the “Lenders”), and PNC BANK, NATIONAL ASSOCIATION (“PNC”), as agent for Lenders (PNC, in such capacity, the “Agent”) and as a Lender.

SHARE TRANSFER AND EXCHANGE AGREEMENT
Share Transfer and Exchange Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation
TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX GLOBAL SOLUTIONS 1700 PENNSYLVANIA AVE NW STE 5 WASHINGTON, DC 20006
Interest Rate Swap Agreement • December 20th, 2019 • IBEX LTD • Services-computer processing & data preparation • New York

The purpose of this letter agreement is to confirm the terms and conditions of the Interest Rate Swap transaction (the “Transaction”) entered into between TRG CUSTOMER SOLUTIONS, INC. d/b/a IBEX GLOBAL SOLUTIONS (“COUNTERPARTY”) and PNC Bank, National Association (“PNC”) on the Trade Date specified below.

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