0001193125-03-091418 Sample Contracts

MOTIVE COMMUNICATIONS, INC. INDEMNIFICATION AGREEMENT
Indemnification Agreement • December 9th, 2003 • Motive Inc • Services-prepackaged software • Delaware

THIS AGREEMENT (the “Agreement”) is made and entered into as of between Motive Communications, Inc., a Delaware corporation (“the Company”), and (“Indemnitee”).

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MERCURY INTERACTIVE LOGO APPEARS HERE] CORPORATE PARTNERING INBOUND OEM SOFTWARE LICENSE AGREEMENT
Oem Software License Agreement • December 9th, 2003 • Motive Inc • Services-prepackaged software • New York

THIS CORPORATE PARTNERING INBOUND OEM SOFTWARE LICENSE AGREEMENT (the “Agreement”) is entered into by and between Mercury Interactive (Israel) Ltd. (“Mercury Interactive”), an Israeli corporation with its principal place of business at 19 Shabazi Street, Yehud 56100, Israel, and Motive Communications, Inc. (“Licensor”), a Delaware, USA corporation with its principal place of business at 12515 Research Blvd., Building 5, Austin, TX 78759. This Agreement shall be effective as of June 30, 2003 (“Effective Date”), and if no date is filled in, then the Effective Date shall be the date of execution by the second Party. Mercury Interactive and Licensor are sometimes referred to herein individually as a “Party” or collectively as “the Parties”.

NON-COMPETITION AND NON-SOLICITATION AGREEMENT
Non-Competition and Non-Solicitation Agreement • December 9th, 2003 • Motive Inc • Services-prepackaged software • Texas

This NON-COMPETITION AND NON-SOLICITATION AGREEMENT (this “Agreement”) is made and entered into as of January 17, 2003 by and among Motive Communications, Inc., a Delaware corporation (“Acquiror”), and Kenny Van Zant (the “Founder”).

MOTIVE COMMUNICATIONS, INC. SECOND AMENDED AND RESTATED LOAN AND SECURITY AGREEMENT
Loan and Security Agreement • December 9th, 2003 • Motive Inc • Services-prepackaged software • California

This SECOND AMENDED AND RESTATED LOAN AND SECURITY AGREEMENT is entered into as of June 30, 2003, by and between COMERICA BANK-CALIFORNIA (“Bank”) and MOTIVE COMMUNICATIONS, INC. (“Borrower”).

BONUS AGREEMENT
Bonus Agreement • December 9th, 2003 • Motive Inc • Services-prepackaged software • Texas

This Bonus Agreement (this “Agreement”) is entered into as of January 24, 2003 (the “Effective Date”), by and between Motive Communications, Inc., a Delaware corporation (the “Company”), and R. Logan Wray (“Executive”).

EMPLOYMENT AGREEMENT
Employment Agreement • December 9th, 2003 • Motive Inc • Services-prepackaged software • Texas

This EMPLOYMENT AGREEMENT (this “Agreement”) is made and entered into as of January 17, 2003 by and among Motive Communications, Inc., a Delaware corporation (“Parent”), Broadjump, Inc., a Texas corporation (the “Company”), and Kenny Van Zant (“Employee”).

SEVENTH AMENDED AND RESTATED INVESTORS’ RIGHTS AGREEMENT MOTIVE COMMUNICATIONS, INC. December 2, 2003
Investors’ Rights Agreement • December 9th, 2003 • Motive Inc • Services-prepackaged software • Delaware

THIS SEVENTH AMENDED AND RESTATED INVESTORS’ RIGHTS AGREEMENT (this “Agreement”) is made as of December 2, 2003, by and among Motive Communications, Inc., a Delaware corporation (the “Company”), and the investors listed on Schedule A hereto, each of which is herein referred to as an “Investor,” and the founders listed on Schedule B hereto, each of which is herein referred to as a “Founder”.

CONSULTING AGREEMENT
Consulting Agreement • December 9th, 2003 • Motive Inc • Services-prepackaged software • Texas

This Consulting Agreement (this “Agreement”) is entered into as of the 28th day of November 2003 by Motive Communications, Inc., a Delaware corporation (“Motive”), and Eric Jones (“Consultant”).

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