0001193125-04-059331 Sample Contracts

JOINT FILING AGREEMENT
Joint Filing Agreement • April 8th, 2004 • Walden Vc Ii L P • Services-business services, nec

WHEREAS, the statement on the Amendment No. 3 to Schedule 13D to which this agreement is an exhibit (the “Joint Statement”) is being filed on behalf of two or more persons (collectively, the “Reporting Persons”); and

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AGREEMENT AND PLAN OF MERGER dated as of March 24, 2004 among Convergys Customer Management Group Inc. Socrates Acquisition Corp. and DigitalThink, Inc.
Merger Agreement • April 8th, 2004 • Walden Vc Ii L P • Services-business services, nec • Delaware

THIS AGREEMENT AND PLAN OF MERGER (this “Agreement”), dated as of March 24, 2004, by and among CONVERGYS CUSTOMER MANAGEMENT GROUP INC., an Ohio corporation (“Parent”), SOCRATES ACQUISITION CORP., a Delaware corporation and wholly owned subsidiary of Parent (“Merger Sub”) (Parent and Merger Sub shall collectively be referred to as the “Purchaser Group”), and DIGITALTHINK, INC., a Delaware corporation (the “Company”).

VOTING AGREEMENT
Voting Agreement • April 8th, 2004 • Walden Vc Ii L P • Services-business services, nec • Delaware

This is a VOTING AGREEMENT (the “Agreement”), dated as of March 24, 2004, by and between Convergys Customer Management Group Inc. (“Parent”) and the undersigned stockholders (collectively, the “Stockholders”) of DigitalThink, Inc., a Delaware corporation (the “Company”).

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