0001193125-09-170631 Sample Contracts

CONFIDENTIAL TREATMENT REQUESTED – CONFIDENTIAL PORTIONS OF THIS DOCUMENT HAVE BEEN REDACTED AND HAVE BEEN SEPARATELY FILED WITH THE COMMISSION AMENDMENT NO. 1 TO THE PROFESSIONAL SERVICES AGREEMENT
The Professional Services Agreement • August 10th, 2009 • Support.com, Inc. • Services-computer processing & data preparation • New York

This Amendment No. 1 to the Professional Services Agreement (“Amendment No. 1”) amends that certain Professional Services Agreement dated July 30, 2007 (the “Agreement”) by and between Office Depot, Inc., a Delaware corporation (“Office Depot”), and SupportSoft, Inc., a Delaware corporation (“SupportSoft”). This Amendment No. 1 is effective on the date last executed by the parties below (“Amendment Effective Date”).

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AMENDMENT #2 TO Professional Services Agreement
Professional Services Agreement • August 10th, 2009 • Support.com, Inc. • Services-computer processing & data preparation

This Amendment Number 2 (“Amendment Number 2”) shall amend the Professional Services Agreement dated July 26, 2007, as amended (“Agreement”), and the Program Description set forth in Exhibit A to the Agreement, by and between SupportSoft, Inc., a Delaware corporation having its principal place of business at 1900 Seaport Boulevard, Redwood City, CA 94063 (“SupportSoft”), and Office Depot, Inc., a Delaware corporation having its principal place of business at 6600 N. Military Trail, Boca Raton, FL 33496(“Office Depot”). This Amendment Number 2 shall be effective as of the later date of signature below (“Effective Date”).

AMENDMENT #3 to Professional Services Agreement
Professional Services Agreement • August 10th, 2009 • Support.com, Inc. • Services-computer processing & data preparation

This Amendment #3 (“Amendment #3”) shall amend the Professional Services Agreement dated July 26, 2007, as amended (“Agreement”), and the Program Description set forth in Exhibit A to the Agreement, by and between SupportSoft, Inc., a Delaware corporation having its principal place of business at 1900 Seaport Boulevard, Redwood City, CA 94063 (“SupportSoft”) and Office Depot, Inc., a Delaware corporation having its principal place of business at 6600 Military Trail, Boca Raton, FL 33496 (“Office Depot”). This Amendment #3 shall be effective as of the later date of signature below.

CONFIDENTIAL TREATMENT REQUESTED – CONFIDENTIAL PORTIONS OF THIS DOCUMENT HAVE BEEN REDACTED AND HAVE BEEN SEPARATELY FILED WITH THE COMMISSION CHANGE ORDER NUMBER 1 TO Office Depot Remote Service Program Description
Support.com, Inc. • August 10th, 2009 • Services-computer processing & data preparation

This Change Order Number 1 (“Change Order Number 1”) shall amend the Program Description set forth in Exhibit F-1 to the Professional Services Agreement dated July 26, 2007, as amended (“Agreement”) by and between SupportSoft, Inc., a Delaware corporation having its principal place of business at 1900 Seaport Boulevard, Redwood City, CA 94063 (“SupportSoft”), and Office Depot, Inc., a Delaware corporation having its principal place of business at 2200 Old Germantown Rd, Delray Beach, FL 33445 (“Office Depot”). This Change Order Number 1 shall be effective as of October 08, 2008 (“Effective Date”). Capitalized terms not otherwise defined herein shall have the meanings defined for them in the Agreement.

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