AMENDMENT NO. 1 TO THE AMENDED AND RESTATED RIGHTS AGREEMENTRights Agreement • December 29th, 2009 • Kana Software Inc • Services-prepackaged software • Delaware
Contract Type FiledDecember 29th, 2009 Company Industry JurisdictionThis Amendment No. 1 to the Amended and Restated Rights Agreement dated as of January 13, 2009 (this “Amendment”) is entered into as of December 22, 2009 (the “Effective Date”), by and between KANA Software, Inc., a Delaware corporation (the “Company”) and Computershare Trust Company, N.A., a federally chartered trust company, as Rights Agent (the “Rights Agent”).