0001193125-10-052453 Sample Contracts

EMPLOYMENT AGREEMENT
Employment Agreement • March 10th, 2010 • Eloyalty Corp • Services-management consulting services • Illinois

eLoyalty Corporation, a Delaware corporation (“eLoyalty”), and Christine Carsen (“Employee”) enter into this Employment Agreement (“Agreement”) on August 27, 2007 with an effective date of September 4, 2007 (the “Effective Date”).

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eLoyalty Corporation Performance Unit Award under 1999 Stock Incentive Plan
Performance Unit Award Agreement • March 10th, 2010 • Eloyalty Corp • Services-management consulting services • Delaware

PERFORMANCE UNIT AWARD AGREEMENT (“Agreement”) dated as of (the “Grant Date”), between eLoyalty Corporation (the “Company”) and the individual whose name appears on the signature page hereof (the “Participant”). Any term capitalized herein, but not defined, shall have the meaning set forth in the eLoyalty Corporation 1999 Stock Incentive Plan (the “Plan”).

AMENDMENT NO. 15 TO LOAN AGREEMENT
Loan Agreement • March 10th, 2010 • Eloyalty Corp • Services-management consulting services

This Amendment No. 15 to Loan Agreement (the “Amendment”) is dated as of the 23 day of December, 2009 and is by and between BANK OF AMERICA, N.A., a national banking association, as successor by merger to LaSalle Bank National Association (“Lender”), and eLOYALTY CORPORATION, a Delaware corporation (the “Borrower”).

FIRST AMENDMENT TO EMPLOYMENT AGREEMENT
Employment Agreement • March 10th, 2010 • Eloyalty Corp • Services-management consulting services • Illinois

THIS FIRST AMENDMENT TO EMPLOYMENT AGREEMENT (this “Amendment”) is made and entered into as of this 15th day of August, 2007, by and between eLoyalty Corporation (“eLoyalty”) and William Noon, a resident of the State of Illinois (the “Employee”).

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