DISPUTE RESOLUTION AGREEMENTDispute Resolution Agreement • May 12th, 2011 • Eloyalty Corp • Services-management consulting services • Delaware
This Dispute Resolution Agreement is made as of April 19, 2011 (the “Agreement”), by and between eLoyalty Corporation, a Delaware corporation (the “Company”), and TCV III, G.P., TCV III (Q), L.P., TCV III, L.P., TCV Strategic Partners, LP., TCV IV, L.P. and TCV IV Strategic Partners, L.P. (collectively, “TCV”), each in its capacity as a holder of the 7% Series B Convertible Preferred Stock of the Company (the “Series B Preferred Stock”).
ACQUISITION AGREEMENT by and among MAGELLAN ACQUISITION SUB, LLC, TELETECH HOLDINGS, INC. and ELOYALTY CORPORATION DATED AS OF MARCH 17, 2011Acquisition Agreement • May 12th, 2011 • Eloyalty Corp • Services-management consulting services • Delaware
THIS ACQUISITION AGREEMENT is entered into as of this 17th day of March, 2011, by and among eLoyalty Corporation, a Delaware corporation (“Seller”), TeleTech Holdings, Inc., a Delaware corporation (“Parent”), and Magellan Acquisition Sub, LLC, a Colorado limited liability company (“Buyer”) and a wholly-owned subsidiary of Parent. Capitalized terms are defined in ARTICLE I.
SECOND AMENDED AND RESTATED EMPLOYMENT AGREEMENTEmployment Agreement • May 12th, 2011 • Eloyalty Corp • Services-management consulting services • Illinois
WHEREAS, the Company and Employee have previously entered into that certain Amended and Restated Employment Agreement dated as of December 28, 2007, that certain First Amendment to Amended and Restated Employment Agreement dated as of February 26, 2008 and that certain Second Amendment to Amended and Restated Employment Agreement dated as of May 16, 2008 (collectively, the “Existing Agreement”);
