0001193125-11-306933 Sample Contracts

AMENDMENT NO. 4 TO ACQUISITION AGREEMENT
Acquisition Agreement • November 10th, 2011 • Mattersight Corp • Services-management consulting services • Delaware

THIS AMENDMENT NO. 4 TO ACQUISITION AGREEMENT (this “Amendment”) is entered into as of this 7th day of September, 2011, by and among Mattersight Corporation (f/k/a eLoyalty Corporation), a Delaware corporation (“Seller”), TeleTech Holdings, Inc., a Delaware corporation (“Parent”), and eLoyalty, LLC (f/k/a Magellan Acquisition Sub, LLC), a Colorado limited liability company and a wholly-owned subsidiary of Parent (“Buyer” and, together with Seller and Parent, the “Parties”).

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AMENDMENT NO. 5 TO ACQUISITION AGREEMENT
Acquisition Agreement • November 10th, 2011 • Mattersight Corp • Services-management consulting services • Delaware

THIS AMENDMENT NO. 5 TO ACQUISITION AGREEMENT (this “Amendment”) is entered into as of this 17th day of October, 2011, by and among Mattersight Corporation (f/k/a eLoyalty Corporation), a Delaware corporation (“Seller”), TeleTech Holdings, Inc., a Delaware corporation (“Parent”), and eLoyalty, LLC (f/k/a Magellan Acquisition Sub, LLC), a Colorado limited liability company and a wholly-owned subsidiary of Parent (“Buyer” and, together with Seller and Parent, the “Parties”).

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