0001193125-13-228949 Sample Contracts

TENDER AND SUPPORT AGREEMENT
Tender and Support Agreement • May 21st, 2013 • Soundbite Communications Inc • Services-business services, nec • Delaware

THIS TENDER AND SUPPORT AGREEMENT (this “Agreement”) dated as of May 20, 2013, is entered into by and among Genesys Telecommunications Laboratories, Inc., a California corporation (“Parent”), Sonar Merger Sub, a Delaware corporation and wholly-owned Subsidiary of Parent (“Newco”) and North Bridge Venture Partners IV-A, L.P., a Delaware limited partnership (“Stockholder”).

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AGREEMENT AND PLAN OF MERGER AMONG SOUNDBITE COMMUNICATIONS, INC., GENESYS TELECOMMUNICATIONS LABORATORIES, INC. AND SONAR MERGER SUB INC. Dated as of May 20, 2013
Merger Agreement • May 21st, 2013 • Soundbite Communications Inc • Services-business services, nec • Delaware

This AGREEMENT AND PLAN OF MERGER, dated as of May 20, 2013 (this “Agreement”), is entered into by and among SoundBite Communications, Inc., a Delaware corporation (the “Company”), Genesys Telecommunications Laboratories, Inc., a California corporation (“Parent”), and Sonar Merger Sub Inc., a Delaware corporation and wholly owned subsidiary of Parent (“Newco”).

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