0001193125-14-400326 Sample Contracts

SUPPLEMENTAL INDENTURE NO. 1
West Corp • November 6th, 2014 • Services-business services, nec • New York

Supplemental Indenture No. 1 (this “Supplemental Indenture”), dated as of August 13, 2014 among Reliance Intermediate, Inc., a Delaware corporation (“Reliance Intermediate”), Reliance Holding, Inc., a Delaware corporation (“Reliance Holding”), Reliance Communications, LLC, a California limited liability company (“Reliance Communications”), Health Advocate, Inc., a Delaware corporation (“Health Advocate”), WellCall, Inc., a California corporation (“WellCall”), Human Management Services, Inc., a Pennsylvania corporation (“Human Management”), Corporate Care Works, Inc., a Florida corporation (“Corporate Care”) and Rx Advocate, Inc., a Delaware corporation (“Rx Advocate” and, together with Reliance Intermediate, Reliance Holding, Reliance Communications, Health Advocate, WellCall, Human Management and Corporate Care, each, a “Guaranteeing Subsidiary” and, together, the “Guaranteeing Subsidiaries”), West Corporation, a Delaware corporation (the “Issuer”), and The Bank of New York Mellon Tru

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WEST CORPORATION Form of Restricted Stock Award Agreement
Restricted Stock Award Agreement • November 6th, 2014 • West Corp • Services-business services, nec • Delaware

This Restricted Stock Award Agreement (“Agreement”) is made as of the Grant Date (as defined below) between Grantee and West Corporation, a Delaware corporation (the “Company”).

WEST CORPORATION Form of Restricted Stock Unit Award Agreement
Restricted Stock Unit Award Agreement • November 6th, 2014 • West Corp • Services-business services, nec • Delaware

This Restricted Stock Unit Award Agreement (“Agreement”) is made as of the Grant Date (as defined below) between Grantee and West Corporation, a Delaware corporation (the “Company”).

WEST CORPORATION Form of Performance-Based Restricted Stock Award Agreement
Restricted Stock Award Agreement • November 6th, 2014 • West Corp • Services-business services, nec • Delaware

This Performance-Based Restricted Stock Award Agreement (“Agreement”) is made as of the Grant Date (as defined below) between Grantee and West Corporation, a Delaware corporation (the “Company”).

FORM OF CHANGE IN CONTROL SEVERANCE AGREEMENT
Form of Change in Control Severance Agreement • November 6th, 2014 • West Corp • Services-business services, nec • Nebraska

THIS CHANGE IN CONTROL SEVERANCE AGREEMENT (this “Agreement”) is entered into as of the day of , by and between West Corporation, a Delaware corporation (the “Company”), and [First Name] [Middle Initial] [Last Name] (the “Executive”) and shall be effective as of . In the event that prior to , 2013, the Company has not completed an initial public offering, this Agreement shall terminate without becoming effective and shall have no force and effect.

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