October 22, 2019 William R. McDermott Dear Bill:ServiceNow, Inc. • October 23rd, 2019 • Services-prepackaged software • California
Company FiledOctober 23rd, 2019 Industry JurisdictionOn behalf of ServiceNow, Inc. (the “Company”), this letter agreement (the “Agreement”) sets forth the terms and conditions of your appointment as President and Chief Executive Officer of the Company.