0001373715-20-000080 Sample Contracts

March 24, 2020 William R. McDermott Dear Bill:
Amendment to Letter Agreement • March 27th, 2020 • ServiceNow, Inc. • Services-prepackaged software

On behalf of ServiceNow, Inc. (the “Company”), this amendment (the “Amendment”) to our letter agreement of October 22, 2019 (the “Agreement”) sets forth our further agreement with respect to certain make-whole payments to be made by the Company.

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