0001414078-13-000006 Sample Contracts

Amended Management Employment Agreement
Management Employment Agreement • February 20th, 2013 • SITEL Worldwide Corp • Services-business services, nec • Tennessee

This Amended Management Employment Agreement (“Agreement”) is entered into between Sitel Operating Corporation (the “Company” or “SITEL”) and you effective as of February 14, 2013 (the “Effective Date”) and amends in its entirety the prior Agreement between you and the Company dated July 20, 2009 and amended by Amendment No. 1 dated February 16, 2012.

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RESTRICTED STOCK GRANT PLAN AND AGREEMENT [US]
Restricted Stock Grant Agreement • February 20th, 2013 • SITEL Worldwide Corp • Services-business services, nec • Tennessee

This is a Restricted Stock Grant Plan and Agreement (this "Agreement") effective as of February 14, 2013, by and between SITEL Worldwide Corporation (the "Company"), a Delaware corporation, 3102 West End Avenue, Suite 1000, Nashville, Tennessee 37203 and Donald B. Berryman, who resides at 635 Falls Lake Drive, Alpharetta, GA 30022 ("Employee").

SITEL IBERICA TELESERVICIOS, S.A.U. ADDENDUM II
Addendum to Employment Agreement • February 20th, 2013 • SITEL Worldwide Corp • Services-business services, nec

Both parties being met, they have reached the mutual agreement and decision that, on 1st March 2012, the worker ceases to be Director and General Manager of Sitel Ibérica Teleservices, thus returning to the General Regime of the Social Security, so the clauses related to losses concerning unemployment subsidies the worker might suffer due to being included in the Assimilated General Regime of the Social Security are now without effect.

SITEL IBERICA TELESERVICIOS, S.A.U. ADDENDUM
Employment Agreement • February 20th, 2013 • SITEL Worldwide Corp • Services-business services, nec

Both parties being met, they have reached the mutual agreement and decision that, on 1st May 2010, the worker is hereby appointed as Director and General Manager of the EMEA countries assigned at each moment, reporting directly to Bert Quintana (President & Chief Operations Manager).

February 13, 2012 Mr. David Garner Simpsonville, Kentucky 40067 Dear Dave:
Non-Executive Employment Agreement • February 20th, 2013 • SITEL Worldwide Corp • Services-business services, nec

This letter agreement amends, replaces and supersedes the Non-Executive Employment Agreement dated October 6, 2011 between you and SITEL Worldwide Corporation (“Sitel” or the “Company”).

AGREEMENT
Settlement Agreement • February 20th, 2013 • SITEL Worldwide Corp • Services-business services, nec • Tennessee

This Agreement is entered into on the 13th day of February, 2013 (“Effective Date”) by and among Sitel Operating Corporation (“Sitel”); David Garner (“Garner”); NA Liquidating Company, Inc., formerly known as National Action Financial Services, Inc.(“NAL”), and Emory Enterprises, LLC, a limited liability company wholly owned by Garner (“Emory”).

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