0001558370-16-010063 Sample Contracts

PERSONAL & CONFIDENTIAL
Separation Agreement • November 14th, 2016 • Teletech Holdings Inc • Services-help supply services • Texas

As you know, TeleTech Services Corporation ("TeleTech") and you have made a mutual decision to terminate your employment effective August 31, 2016 ("Effective Date"). The purpose of this separation agreement and release of claims document (the "Letter Agreement") is to set forth the mutual rights and entitlements between you and TeleTech in connection with your termination of employment. This Letter Agreement shall be interpreted in connection with that certain employment agreement that you executed with TeleTech as of June 3, 2013 ("Gallacher Employment Agreement") and to the extent any provisions of the Gallacher Employment Agreement and this Letter Agreement conflict, the terms and conditions of the Letter Agreement shall control.

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SHARE PURCHASE AGREEMENT
Share Purchase Agreement • November 14th, 2016 • Teletech Holdings Inc • Services-help supply services

Share Purchase Agreement dated November 9, 2016 among Kilmer Capital Fund II L.P., acting through its general partner, Kilmer Capital Partners II L.P., acting through its general partner, Kilmer Capital GP II Limited (on its own behalf and as agent for and on behalf of Sellers) ("Kilmer"), 8169306 Canada Inc. ("Founders Holdco"), Bank of Montreal, doing business as BMO Capital Partners ("BMOCP"), the Persons listed as Management Sellers on the signature page hereto (such Persons, the "Management Sellers" and collectively with Kilmer, Founders Holdco and BMOCP, "Sellers") and 9746366 Canada Inc. ("Purchaser"), and as intervened to by TeleTech Holdings, Inc.("Purchaser Guarantor") solely with respect to Section 8.7.

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