Annual Maintenance Agreement Sample Contracts

Annual Maintenance Agreement
Annual Maintenance Agreement • July 20th, 2023

An Annual Maintenance Agreement is a yearly contractual agreement based on the customer receiving the best possible support to ensure a smooth, trouble-free, operational system. This type of technical support is a yearly contractual agreement with Information Systems Corp. This is the most complete and worry-free support that we offer. It involves setup and upgrades, preventative maintenance and product repairs.

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PROPOSAL FOR ANNUAL MAINTENANCE AGREEMENT -2021 KITCHEN EQUIPMENTS -UHKDU
Annual Maintenance Agreement • July 5th, 2021
Annual Maintenance Agreement by ClassX: CMA
Annual Maintenance Agreement • March 23rd, 2021
Date: 5/7/2018 Re: Call One ShoreTel Annual Maintenance Agreement
Annual Maintenance Agreement • April 27th, 2018

Call One provides a maintenance contract for our ShoreTel telephone system. The maintenance contract includes support of the ShoreTel software and hardware, priority on-call dispatch, preventative maintenance and labor for software upgrades during normal business hours. The service we have received from Call One has been very professional and there have been several instances where they have performed above our expectations.

Annual maintenance agreement
Annual Maintenance Agreement • September 17th, 2020

● All support incidents will result in either an answer to your question, a solution to your problem, or an issue filed in our bug tracking system with a release priority.

Annual Maintenance Agreement
Annual Maintenance Agreement • February 27th, 2020

An Annual Maintenance Agreement (AMA) is your ticket to unlimited* help from our Support Team. Whether it’s to guide you through system installation or setup, operator use and guidance, with an AMA, you’re covered. An AMA protects you for one year and will allow you to get the most out of your MEX System. We will help you get your system up and running so you can start seeing results.

Contract
Annual Maintenance Agreement • November 29th, 2021

Purchasing Notes Event #8053 Title: Armed Security Services forVarious City Locations Cost not to exceed: $1,523,836.81 Type of Procurement: RFP Annual Contract ☒Annual MaintenanceAgreement ☐ One Time Purchase ☐ Contract Term (If Applicable)Contract term is effective from December 15, 2021 through December 14, 2022 S/DBE (If Applicable)N/A Matrix (If Applicable) Proposer Proposer's Qualifications and Experience, Including Support Capabilities (40 points) Technical Capabilities (20 points) References (5 points) Fees ( 15points) Savannah First Local Vendor Participation (20 points) Total (100 points) Sunstates Security, LLC 37.5 19.5 5 5.4 20 87.4 AP Security, Inc 12 4 3.5 15 20 54.5 Allied Universal SecurityServices 34.5 16.5 4.3 7.1 20 82.4 Notes Recommend approval to award an annual contract for Armed Security Services for Various City Locations to Sunstates Security, LLC in the amount of $1,523,836.81. Sunstates has been the main security contrac

i-MO Annual Maintenance Agreement
Annual Maintenance Agreement • January 29th, 2015

Purchase of an i-MO Annual Maintenance Agreement is compulsory on first purchase of an i-MO Appliance. Subsequent renewal is optional. Start date for any such Agreement will be the date of delivery of the Appli- ance to the purchaser.

Annual Maintenance Agreement
Annual Maintenance Agreement • January 24th, 2019

An Annual Maintenance Agreement is a yearly contractual agreement based on the customer receiving the best possible support to ensure a smooth, trouble-free, operational system. This type of technical support is a yearly contractual agreement with Information Systems Corp. This is the most complete and worry free support that we offer. It involves setup and upgrades, preventative maintenance and product repairs.

Contract
Annual Maintenance Agreement • June 1st, 2021

Purchasing Notes Event #8298 Title: Generator Maintenance forStormwater Management Cost: 131,105.73 Type of Procurement: Sole Source Annual Contract ☒Annual Maintenance Agreement ☐ One Time Purchase ☐ Contract Term (If Applicable)N/A DBE (If Applicable)N/A Matrix (If Applicable)N/A Notes Generator Maintenance for Stormwater Management to Cummins Power South in the amount of$105,060.37 and Yancey Caterpillar in the amount of $26,045.36. The contracts are for Cummins and Yancey Caterpillar generators throughout the City of Savannah. The Department recommends maintenance by factory authorized service centers and technicians for each brand of generator. The new contracts will address load bank tests on all generators once per year to ensure generators are performing as intended under full electrical load of the Stormwater Management Division. This is a sole source contract because Cummins and Yancey Caterpillar are the manufacture of existing equipment. The specified service technicians wi

Long Electric LLC 6317 Quinn Rd
Annual Maintenance Agreement • March 9th, 2022
i-MO Annual Maintenance Agreement
Annual Maintenance Agreement • October 17th, 2013

Purchase of an i-MO Annual Maintenance Agreement is compulsory on first purchase of an i-MO Appliance. Subsequent renewal is optional. Start date for any such Agreement will be the date of delivery of the Appli- ance to the purchaser.

Contract
Annual Maintenance Agreement • March 18th, 2019

Purchasing Summary Event #6918 Title: Tree Planting Estimated Cost: $90,000.00 Type of Procurement: Bid Annual Contract ☒Annual Maintenance Agreement ☐ One Time Purchase ☐ Contract Term (If Applicable)March 28, 2019 through December 31, 2019 SBE (If Applicable)This project was not identified as an SBE project because the requirement of three certified SBEs could not be met at the time thisbid was released. Matrix (If Applicable)N/A Notes Recommend approval to award an annual contract for tree planting to Pine Hollow Nursery and Landscaping in the estimated amount of $90,000.00. This contract will be used by the Greenscapes Division to replace and install approximately 180 trees throughout the City of Savannah. The locations were determined by City of Savannahresidents’ future tree planting requests and sites identified by the City Forester. Planting of new young trees will ensure the growth of the City’s urban forest canopy for future generations. The bid was advertised, opened, and re

Contract
Annual Maintenance Agreement • February 5th, 2021

Purchasing Summary EVENT #7404 TITLE: Off Road Diesel Fuel and TankMaintenance ESTIMATED COST: $25,590 TYPE OF PROCUREMENT: Bid ANNUAL CONTRACT ☒ANNUAL MAINTENANCE AGREEMENT ☐ ONE TIME PURCHASE ☐ CONTRACT TERM (IF APPLICABLE)January 28, 2021 through January 27, 2022 S/DBE (IF APPLICABLE)This project was not identified as an SBE project because the requirement of three certified SBEs could not be met at the time thisevent was released. MATRIX (IF APPLICABLE)N/A NOTES Recommend approval to renew an annual contract for off road diesel fuel and tank maintenance from Southern Fox Services, Inc. in the estimated amount of $25,590. This contract will be used by the Public Works and Water Resources Department for planned maintenance and includes visual inspection of the fuel tank, associated piping of the fuel delivery accessories for evidence of excessive deterioration, rusting, fuel leakage, physical damage and non- serviceability. These services will also include the fuel to be polished in

Contract
Annual Maintenance Agreement • October 20th, 2017

Purchasing Summary EVENT # 3072 TITLE: Tree Root Damage Repair COST: $329,250.00 TYPE OF PROCUREMENT: Bid ANNUAL CONTRACT ☒ANNUAL MAINTENANCE AGREEMENT ☐ ONE TIME PURCHASE ☐ CONTRACT TERM (IF APPLICABLE)December 22, 2017 – December 31, 2018 M/WBE (IF APPLICABLE)The project includes an overall M/WBE goal of 15% (11% MBE and 4% WBE). Based on the proposed schedule of MWBE participation submitted by the low bidder, the overall MWBE participation will be 100% (95% MBE being performed by Savannah River Utilities (C) and 5% WBE being performed The AVA Company (F)). MATRIX (IF APPLICABLE)N/A NOTES Recommend approval to renew an annual contract for tree root damage repair services with Savannah River Utilities in the amount of $329,250.00. The services will be utilized by the Streets Maintenance Department to repair sidewalks and streets damaged by the intrusion of tree roots. This is the second of three renewal options available. Bids were originally received April 21, 2015. Council original

Contract
Annual Maintenance Agreement • August 20th, 2019

Purchasing Summary Event # 5512 Title: Water, Sewer, and StormwaterLine Repair Estimated Cost: $3,500,000.00 Type of Procurement: Bid Annual Contract ☒Annual Maintenance Agreement ☐ One Time Purchase ☐ Contract Term (If Applicable)August 29, 2019 - December 31, 2020 M/WBE (If Applicable)The project included an overall M/WBE goal of 9% (6% MBE and 3% WBE). Based on the proposed schedule of M/WBE participation submitted by the low bidder, the overall M/WBE participation is 9% (6% MBE using Frankie Thompson Enterprises (C) and 3% WBE using Premier Concrete (F)). Matrix (If Applicable)N/A Notes Recommend approval to renew and modify an annual contract for water, sewer, and stormwater line repair services with Southern Champion Construction in the estimated amount of $3,500,000.00. These repair services will be used by various Public Works departments for the repair of water, sewer, and storm lines, utility access points, catch basins, and other related structures. These services will also

Contract
Annual Maintenance Agreement • February 11th, 2019

Purchasing Summary Event #5417 Title: Protective Coatings Estimated Cost: $466,384.40 Type of Procurement: Bid Annual Contract ☒Annual Maintenance Agreement ☐ One Time Purchase ☐ Contract Term (If Applicable)February 28, 2019 through December 31, 2019 DBE (If Applicable)This project had an 18% DBE goal. Both bidders were deemed compliant to this goal. Though the recommended vendor did not have DBE participation, the recommended vendor was deemed to have demonstrated a good faith effort in obtaining DBEparticipation. Matrix (If Applicable)N/A Notes Recommend approval to renew an annual contract for protective coatings with Dun-Right Services in the estimated amount of$466,384.40. The protective will be used by the Conveyance and Distribution Division to provide protective coatings and sealants for utility holes and wet wells. The requirements include, but are not limited to, labor, materials, and equipment required for protecting and rehabilitating the interior of concrete sanitary sewe

Contract
Annual Maintenance Agreement • April 6th, 2018

Purchasing Summary Event #5860 Title: Grounds Maintenance for PublicRights of Way Cost: $1,322,203.64 Type of Procurement: Bid Annual Contract ☒Annual Maintenance Agreement ☐ One Time Purchase ☐ Contract Term (If Applicable)April 12, 2018 through December 31, 2018 DBE (If Applicable)This project had a DBE goal of 18%. The recommended bidder submitted participation in the amount of 100%. Matrix (If Applicable)N/A Notes Recommend approval to award an annual contract for grounds maintenance services for public rights of way to J Corbett Enterprises, Inc. in the amount of $1,322,203.64. The services will be used by the Greenscapes Division to maintain the public rights of way throughout the City. While four submittals were received, two bidders were deemed non-compliant with the DBE provisions, and one bidder withdrew its bid. The bid was advertised, opened, and reviewed. Delivery: As needed. Terms: Net 30 days. The bidders were: L.B. J Corbett Enterprises, Inc. (Vidalia, GA) (D) $1,322,2

Contract
Annual Maintenance Agreement • August 6th, 2019

Purchasing Summary Event #7187 Title: Microfilm Archives Cost: in the estimated amount of$60,000 Type of Procurement: Bid Annual Contract ☒Annual Maintenance Agreement ☐ One Time Purchase ☐ Contract Term (If Applicable)August 15, 2019 through December 31, 2020 S/DBE (If Applicable)This project was not identified as an SBE project because the requirement of three certified SBEs could not be met at the time thisbid was released. Matrix (If Applicable)N/A Notes Recommend approval to award an annual contract for microfilm archives from Tameran Graphic Systems, Inc. in the estimated amount of $60,000. This contract will be used by the Development Services Department to adhere to the Georgia’s Local Government Records Retention Schedule. Building plans are required to be retained for 10 years or “life of structure” depending on the scope of work. The City hires a microfilming company to convert the paper plans in to 35 mm and .pdf formats for permanent and compact storage, also allowing ease

Annual Maintenance Agreement Request
Annual Maintenance Agreement • August 29th, 2024
MICROVOTE GENERAL CORPORATION
Annual Maintenance Agreement • December 1st, 2020
Company Name: Address:
Annual Maintenance Agreement • June 14th, 2013

Full Technical Software support consists of setting up the software, troubleshooting, unlimited phone calls and remote support.

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Contract
Annual Maintenance Agreement • June 27th, 2022

Purchasing Notes EVENT # 9370 Title: Water Meter Test Bench Software COST: $56,078 TYPE OF PROCUREMENT: SoleSource Annual Contract ☒Annual MaintenanceAgreement ☐ One Time Purchase ☐ Contract Term (If Applicable)July 13,203 DBE (If Applicable)N/A Matrix (If Applicable) Notes This is to procure a small water meter software subscription from Mars Company in the amount of $56,078. This purchase is for annual software service fee is for the M3 Annual Software subscription fee and the calibration and certification for the Water Distribution’s small Water Meter Test Bench. This is a sole source purchase because MARS Company is the manufacturer of the existing equipment, and it is only available only from MARS Company.The vendor is: Mars Company (Ocala, FL) (D) $56,078 (D) Indicates a non-local, non-DBE owned business, Terms Net 30, Recommend Approval

Annual Maintenance Agreement
Annual Maintenance Agreement • September 11th, 2018

EQUIPTMENT REGULAR RATES PREPAID RATES(by Nov. 1) Gas Heat & AC $228.00 $198.00 Heat Pump $228.00 $198.00 Oil Heat & AC $328.95 $328.95 Oil Heat & Attic AC $314.95 $314.95 Gas Heat & Attic AC $278.95 $248.95 Attic AC $144.95 $114.95 Single Head Ductless Mini Split/Heat Pump $228.00(Additional Head -$49.95 each) $198(Additional Head -$49.95 each) High EfficiencyGas/Propane Boiler Call For Quote Call For Quote Dual Fuel Systems (Heat Pump with Gas Backup) $277.95 $247.95 Attic Dual Fuel Systems(Heat Pump with Gas Backup) $328.95 $298.90

ANNUAL MAINTENANCE AGREEMENT
Annual Maintenance Agreement • February 11th, 2022

When signed, this form represents a contractual agreement between Green Scene Irrigation and Landscaping, hereinafter referred to as company, and the undersigned customer. Company agrees to provide services selected by customer pursuant to designated terms, conditions and limitations.

Contract
Annual Maintenance Agreement • April 6th, 2022

Purchasing Notes EVENT # 8966 TITLE: POLYMER FOR I&D PLANT COST: $199,750 Type of Procurement Bid Annual Contract ☒Annual Maintenance Agreement ☐ One Time Purchase ☐ Contract Term (If Applicable)expires april 27,2023 DBE (If Applicable)N/A Matrix (If Applicable) Notes The proposal was advertised, opened, and reviewed. The contract term expires on April 27, 2023. This contract also includes four available renewal options. Delivery: As needed. Terms: Net30 day. The bidders were: L.B. Polydyne, Inc. (Riceboro, GA) (D) $199,750 A pre-bid conference was not conducted for this bid. Local Available: NoTotal Sent: 422Total Received: 1 (D) Indicates non-local, non-DBE business. Recommend approval.

Contract
Annual Maintenance Agreement • July 28th, 2023

Purchasing Notes Event #10250 Title: SCADA Annual Maintenance Agreement Cost: $98,374. Type of Procurement: Sole Source Annual Contract ☒Annual Maintenance Agreement ☐ One Time Purchase ☐ Contract Term (If Applicable) S/DBE (If Applicable)N/A Matrix (If Applicable)N/A Notes See the agenda description for details regarding this item.

Long Electric LLC 6317 Quinn Rd
Annual Maintenance Agreement • March 7th, 2022
Company Name: Address:
Annual Maintenance Agreement • December 26th, 2012

Complimentary set-up support is valid for 30 days from purchase date. Support includes general questions and concerns. Complimentary support does not include network set-up, locating IP addresses and software configuration.

Company Name: Address:
Annual Maintenance Agreement • December 26th, 2012

Full Technical Software support consists of setting up the software, troubleshooting, unlimited phone calls and remote support.

Contract
Annual Maintenance Agreement • February 4th, 2019

Purchasing Summary Event # 5937 Title: Trenchless Sewer Line Repair Estimated Cost: $5,537,891.00 Type of Procurement: Bid Annual Contract ☒Annual Maintenance Agreement ☐ One Time Purchase ☐ Contract Term (If Applicable)February 14, 2019 through December 31, 2019 DBE (If Applicable)This project included an 18% goal. Both the recommended primary and the secondary vendors have been deemed to be incompliance with this goal. Matrix (If Applicable)N/A Notes Recommend approval to renew an annual contract for trenchless sewer line repairs with Southeast Pipe Survey, Inc. (primary) and Insituform Technologies, LLC (secondary) in the estimated amount of $5,537,891.00. The Public Works Department uses this contract for as-needed repairs to the sanitary sewer main, storm water main, manholes, and other related structures. Bids were originally received on May 1, 2018. This contract was originally approved by Council on June 21, 2018. This is the first of three renewal options.The bidders were: L.B

Contract
Annual Maintenance Agreement • November 1st, 2024

Purchasing Note Event # 11197 Title: Mechanical Repairs & Services Cost: $9,000,000 TYPE OF PROCUREMENT CO OPERATIVE Annual Contract ☒Annual Maintenance Agreement ☐ One-Time Purchase ☐ Contract Term (If Applicable)November 6, 2025 S/DBETHIS EVENT HAD A 20% DBE GOAL, OF WHICH HALF (10%) WAS TO BE MET BY A LOCAL DBE CONTRACTOR. THE RECOMMENDED PROPOSER RUBY COLLINS,INC. , SUBMITTED DBE PARTICIPATION AT THE PRIME/SUBCONTRACTOR LEVEL IN THE AMOUNT OF 18 % USING THE POLOTE CORPORATION (127 ABERCORN ST. STE 200, SAVANNAH, GA , E & D CONTRACTING SERVICES (2001 MILLS B LANE BLVD. SAVANNAH, GA) IN THE AMOUNT OF 1% AND HENRY PLUMBING (1209 E. 59TH ST. SAVANNAH, GA) IN THE AMOUNT OF 1%. Matrix (If Applicable)N/A Notes See the agenda description for details regarding this item.

CLIMATECARE HVAC SERVICES, LLC.
Annual Maintenance Agreement • October 27th, 2015
AquaFlow Int’l, Inc. Annual Maintenance Agreement
Annual Maintenance Agreement • November 16th, 2021 • Arizona

located at 1000 Houston St. Laredo. Texas 78040 and AquaFlow Int’l, Inc. (hereinafter AF) located at: 5375 N Dodge Ave. Flagstaff, Arizona 86004. AF and CLIENT may be referred to individually as PARTY or collectively as PARTIES.

TO: Board of County Commissioners SUBJECT: Agreement – Leidos Security Detection & Automation, Inc.
Annual Maintenance Agreement • August 19th, 2020

Submitted for your approval and execution is the attached Annual Maintenance Agreement between the Tulsa County Board of County Commissioners on behalf of the Tulsa County Sheriff’s Office and Leidos Security Detection & Automation, Inc. for equipment maintenance of x-ray systems. Equipment to be serviced is model #PX6.4, Serial numbers PX641297, PX641301, PX641376 and PX641378 for $5,600.00 each.

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