Maintenance and Support Agreement Sample Contracts

Maintenance and Support Agreement for Florida Customers in Calendar Year 2024
Maintenance and Support Agreement • March 22nd, 2023

This Maintenance and Support Agreement is made and entered into by and between Bluewater Systems, Inc. DBA Perconti Data Systems, Inc., hereinafter referred to as "Support Vendor" or “Contractor”, and a licensee of the Perconti Data Systems, Inc. Licensed Program, hereinafter referred to as "Customer" or “City/County”. This Agreement is considered binding upon full payment by Customer of the proper Perconti Data Systems, Inc. maintenance invoice for Calendar Year 2024.

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RECITALS
Maintenance and Support Agreement • April 1st, 2002 • Verticalnet Inc • Services-advertising • Pennsylvania
Maintenance and Support Agreement for Calendar Year 2020
Maintenance and Support Agreement • December 4th, 2019

This Maintenance and Support Agreement is made and entered into by and between Perconti Data Systems, Inc., hereinafter referred to as "Support Vendor", and a licensee of the Perconti Data Systems, Inc. Licensed Program, hereinafter referred to as "Customer". This Agreement is considered binding upon full payment by Customer of the proper Perconti Data Systems, Inc. maintenance invoice for Calendar Year 2020.

SUBJECT: Agreement – Idemia Identity & Security USA LLC
Maintenance and Support Agreement • August 18th, 2021

Submitted for your approval and execution is the attached annual maintenance and support agreement between the Board of County Commissioners on behalf of the Tulsa County Juvenile Bureau and Idemia Identity & Security USA LLC for maintenance of LiveScan fingerprinting equipment and printer for the period of September 24, 2021 through September 23, 2022 at an annual cost of $2,475.00 as further described in the attached.

Avoira Limited’s standard terms and conditions of maintenance and support for NEC systems.
Maintenance and Support Agreement • November 9th, 2022 • England and Wales
MAINTENANCE AND SUPPORT AGREEMENT
Maintenance and Support Agreement • February 15th, 2023

This Maintenance and Support Agreement is incorporated into the Master Terms and Conditions between IPRO and Customer (the “Master Agreement”) and outlines the terms for maintenance and support of the IPRO Solution. During the term of any subscription, or for any license for which Customer has purchased Maintenance according to the applicable Order Form, IPRO shall provide maintenance and support for the Solution, subject to the terms set forth set forth below. Customer shall be solely responsible for any support or maintenance to be provided to internal users.

Avoira Terms and Conditions of Maintenance and Support.
Maintenance and Support Agreement • December 4th, 2020

Avoira has supplied certain hardware products and/or has supplied and/or licensed certain software products to the Customer and has agreed to provide support and maintenance for the products on the terms set out in this agreement.

NetVizura - Maintenance and Support Agreement (MSA)
Maintenance and Support Agreement • March 13th, 2018

Soneco provides Maintenance and Support Services ("Services") directly to its Users or indirectly via its Partners, in addition to its Software which is licensed under the Soneco authorized NetVizura - End User License Agreement (EULA).

Maintenance and Support Agreement
Maintenance and Support Agreement • May 31st, 2021
RE: Maintenance and Support Agreement
Maintenance and Support Agreement • August 10th, 2023

By means of this letter, Idemia Identity & Security USA LLC (“IDEMIA” or “Seller”) hereby extends Williamson County Juvenile Justice Center Maintenance and Support Agreement for the period 02/24/2023 through 02/23/2024 per the Terms and Conditions below.

AQUANTY INC. MAINTENANCE AND SUPPORT TERMS AND CONDITIONS
Maintenance and Support Agreement • April 23rd, 2021 • Ontario

The following terms and conditions (the “Terms and Conditions”) apply to Customer’s (as defined below) purchase of the Services (as defined below) from Aquanty Inc. (“Aquanty”). The Agreement (as defined below) constitutes the entire agreement between the parties and supersedes all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter. To the extent of any conflict or inconsistency between the provisions of the Terms and Conditions and any schedule or addendum hereto or the Order Form (as defined below), the terms of such schedule, addendum or the Order Form shall prevail.

Montana Public Employees’ Retirement Board – Sagitec Solutions Maintenance and Support Agreement and Statement of Work – Addendum 3
Maintenance and Support Agreement • February 6th, 2020

This Addendum (“Addendum 3 “) to the Maintenance and Support Contract dated March 13, 2018 (the “Contract”) and corresponding Statement of Work (“SOW”) dated March 13, 2018, is entered into by and between the Montana Public Employees’ Retirement Board of the State of Montana (the “Board”), 100 North Park, Suite 200, P.O. Box 200131, Helena, MT 59620-0131, and Sagitec Solutions LLC, (the “Contractor”) 422 County Road D East, Little Canada, MN, 55117. The Board and the Contractor may be referred to individually as “Party” or jointly as the “Parties”.

CUSTOMER
Maintenance and Support Agreement • June 27th, 2022 • Illinois

This Maintenance and Support Agreement (this “Agreement”) is entered into as of xxxx x, 20xx, (the “Effective Date”) by and between MPDV USA, Inc., with principal offices at 10720 W. 143rd Street, Suite 20, Orland Park, IL 60462 (“MPDV”), and xxxx, with principal offices at xxxx (“Customer”).

Contract
Maintenance and Support Agreement • March 26th, 2021
Maintenance and Support Terms and Conditions September 2023
Maintenance and Support Agreement • November 27th, 2023

This Agreement is entered into between UBIKA (registered in the Nanterre Trade and Companies Register under no. 529 108 615) and the Customer (defined below) for the Software defined below.

MAINTENANCE AND SUPPORT AGREEMENT
Maintenance and Support Agreement • August 21st, 2017

⮚ Free Remote SOFTWARE Updates for DataWorks Plus Applications During Normal Business Hours – does not include Operating System

MAINTENANCE AND SUPPORT AGREEMENT
Maintenance and Support Agreement • September 24th, 2021 • Delaware

This Agreement (the “Agreement”) is made and entered into on , by and between Tantalus Systems Inc., a Delaware corporation (“Tantalus”) having its principal place of business at 1130 Situs Court, Suite 230, Raleigh, NC 27606 and City of Cheney, a Washington municipality (“Customer”) having its principal place of business at 609 2nd Street, Cheney, WA 99004 (each a “Party” and collectively referred to as the “Parties”).

MAINTENANCE AND SUPPORT AGREEMENT
Maintenance and Support Agreement • December 5th, 2012 • Texas

Digital PhotoManager™ Mugshot Retrieve Station Software w/SAF-ID™ Digital PhotoManager™ Mugshot Capture Station Software

NEXENT MAINTENANCE AND SUPPORT - MIRACLE SERVICE™
Maintenance and Support Agreement • March 19th, 2021 • Ontario

This Agreement is between you, the user (the "Licensee") who has previously licensed Miracle Service™ (the "Licensed Product") under a separate Nexent Innovations End User License Agreement, and Nexent Innovations Inc. (2030 Bristol Circle, Suite 216, Oakville, ON Canada L6H 0H2) ("Nexent") for maintenance and support services (the "Support Services").

ScanCart™ MAINTENANCE and SUPPORT AGREEMENT
Maintenance and Support Agreement • April 3rd, 2004 • Michigan

THIS AGREEMENT, made as of , 2004 is by and between VersaIMAGE Software Corp. (“VSC”), a Michigan Corporation with a principal place of business at 7600 Grand River Road Ste. 230, Brighton Michigan 48114 (hereinafter, the "Company") and a (corporation) with a principal place of business at (hereinafter, the "End User").

REQUEST FOR PROPOSAL (RFP)
Maintenance and Support Agreement • November 29th, 2012

Issuing Agency: Department and/or LocationWhere Work Will Be Performed: City of CharlottesvilleProcurement and Risk Management Services 325 4th St., NWCharlottesville, VA 22903 City Treasurer’s OfficeThe Commissioner of the Revenue’s Office

Maintenance and Support Agreement
Maintenance and Support Agreement • August 10th, 2017 • Illinois

Motorola Solutions, Inc., a Delaware corporation (“Motorola”) having a place of business located at 7237 Church Ranch Blvd, Suite 406 Westminster, CO 80021 and Winnebago County Sheriff's Office (“Customer”), having a place of business located at 4311 Jackson Street, Oshkosh WI 54901, enter into this Maintenance and Support Agreement (“Agreement”), pursuant to which Customer will purchase and Motorola will sell the maintenance and support services as described below and in the attached exhibits. Motorola and Customer may be referred to individually as “party” and collectively as “parties.”

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RE: Extension to Maintenance and Support Agreement # 001746-002
Maintenance and Support Agreement • May 20th, 2024

By means of this letter, IDEMIA Identity & Security USA LLC (“IDEMIA” or “Seller”) hereby extends Story County Sheriff’s Office Maintenance and Support Agreement for the period 8/1/2024 through 7/31/2025.

Maintenance and Support Terms and Conditions
Maintenance and Support Agreement • September 13th, 2022

The following Maintenance and Support Terms and Conditions (these “Support Terms”) are entered into by and between the parties listed on the quote, referencing agreement or any other agreement that references these Support Terms (the “Referencing Agreement”). For clarity, “Customer” is the specific entity listed on the Referencing Agreement and does not include parents, subsidiaries or any other affiliated entities (unless specifically listed in the Referencing Agreement). These Support Terms and the Referencing Agreement are collectively referred to herein as the “Master Agreement.”

Contract
Maintenance and Support Agreement • March 18th, 2020

18-Month Contract for Maintenance and Support of Avaya Communication Manager Voice Platform Spec #06-02/20 Line Description UOM Qty CSG Global Continuant, Inc AdventCommunications Inc 1 30 E Court St, G450 LSP MG-49 each 3 $254.00 $300.00 $300.00 2 50 N Main St, G700 LSP MG-3 each 3 $254.00 $300.00 $300.00 3 Area Agency on Aging, G430 LSP MG-16 each 3 $156.00 $300.00 $240.00 4 The Atrium, G450 LSP MG-14 each 3 $254.00 $300.00 $300.00 5 Correctional Facility, G700 LSP MG-100/101 each 3 $254.00 $300.00 $300.00 6 Building G, G700 LSP MG-60/61 each 3 $254.00 $300.00 $300.00 7 Building K, G700 LSP MG-70/71/72 each 3 $254.00 $300.00 $300.00 8 Corrections Admin, Bldg L, G350 LSP MG-4 each 3 $156.00 $300.00 $240.00 9 Children & Youth, G450 LSP MG-42 each 3 $254.00 $300.00 $300.00 10 Forensic Facility, G700 LSP MG-2 each 3 $254.00 $300.00 $300.00 11 Admin Bldg, Avaya Aura 6.3.5010030.0 each 3 $665.00 $0.00 $4,4

NEXENT MAINTENANCE AND SUPPORT - MIRACLE SERVICE™
Maintenance and Support Agreement • December 14th, 2018 • Ontario

This Agreement is between you, the user (the "Customer") who has previously licensed Miracle Service™ (the "Licensed Product") under a separate Nexent Innovations End User License Agreement, and Nexent Innovations Inc. (2333 North Sheridan Way, Suite 201, Mississauga, Ontario, Canada L5K 1A7) ("Nexent") for maintenance and technical support services (the "Support Services").

STANDARD MAINTENANCE AND SUPPORT SERVICE
Maintenance and Support Agreement • February 13th, 2017

Customer is a licensee of certain Software AG products under a Licence and Maintenance Agreement that the Customer has executed with a Software AG subsidiary (hereinafter “ Supplier”). The maintenance and support services that the Supplier has agreed to deliver as provided in the Licence and Maintenance Agreement are defined herein, and this document forms an attachment to the Licence and Maintenance Agreement.

Contract
Maintenance and Support Agreement • March 12th, 2021 • California

This Maintenance and Support Agreement (Agreement), effective on the date of the last signature below (Effective Date), between Four Chambers Studio, DBA GIGAmacro (GIGAmacro) and the Licensee named in the signature block below (Licensee) sets forth the terms and conditions under which GIGAmacro agrees to provide Maintenance and Support to Licensee as more fully described herein (Attachment B), for the GIGAmacro system and proprietary software licensed to Licensee under a separate license agreement (Software License Agreement) and accepted by Licensee. Such hardware, software and related documentation and materials are referred to in this Agreement as the System.

MAINTENANCE AND SUPPORT AGREEMENT
Maintenance and Support Agreement • April 8th, 2016

between Periscope Holdings, Inc., a corporation formed under the laws of the State of Delaware, with its principal offices at 211 East 7th Street, Suite 1100, Austin, Texas 78701‐2437, and (“Licensee)”), with its principal place of business at

MAINTENANCE AND SUPPORT AGREEMENT
Maintenance and Support Agreement • March 1st, 2004 • California

This Maintenance and Support Agreement (the "Agreement") is entered into by and between Envivio, Inc. ("Envivio" or "Licensor") and the Licensee set forth above (the "Licensee") as of the last date executed by the parties (the "Effective Date"). Licensor hereby agrees to provide to Licensee maintenance and support services (the "Services") for the Hardware and Licensed Software set forth below, which is licensed by Licensor to Licensee under the Software License Agreement(s) identified below (the "License Agreement"), subject to the terms and conditions attached hereto.

Contract
Maintenance and Support Agreement • April 11th, 2018

This maintenance and support agreement relates directly to the acquired gds software product and constitutes a legally binding agreement between the customer (hereinafter referred to as the "customer") and the gds Group (hereinafter refer- red to as "gds").

Contract
Maintenance and Support Agreement • March 1st, 2013

Counterparty Contract Rejection Date Eloquent, Inc.1730 S. El Camino Real Suite 300San Mateo, CA 94402-3091 Maintenance and Support Agreement, dated August 5,2002, and any other amendments, change request forms, or purchase orders related thereto March 1, 2013 and Open Text Corp.2201 S. Waukegan Road Bannockburn, IL 60015 and Open Text Corp.275 Frank Tompa Drive Waterloo, ONCanada N2L 0A1 Eloquent, Inc.1730 S. El Camino Real Suite 300San Mateo, CA 94402-3091 Eloquent LaunchForce Software License Agreement, dated August 5, 2002, and any other amendments,change request forms, or purchase orders related thereto March 1, 2013 and Open Text Corp.2201 S. Waukegan Road Bannockburn, IL 60015 and

Maintenance and Support Agreement
Maintenance and Support Agreement • December 14th, 2011 • Nevada

Motorola Solutions, Inc., a Delaware corporation (“Motorola Solutions” or “Seller”) having a place of business located at 7237 Church Ranch Blvd, Suite 406 Westminster, CO 80021 and City of North Las Vegas (“Customer”), having a place of business located at 2200 Civic Center Drive, North Las Vegas, NV 89030, enter into this Maintenance and Support Agreement (“Agreement”), pursuant to which Customer will purchase and Seller will sell the maintenance and support services as described below and in the attached exhibits. Seller and Customer may be referred to individually as “party” and collectively as “parties.”

OPNET MAINTENANCE AND SUPPORT TERMS
Maintenance and Support Agreement • March 12th, 2013
Contract MA-031-24011168 with
Maintenance and Support Agreement • May 21st, 2024 • California

This Contract MA-031-24011168 (hereinafter referred to as “Contract”) is made and entered into as of the date fully executed by and between the County of Orange, a political subdivision of the State of California (hereinafter referred to as “County”), and Hart InterCivic, Inc., with a place of business at 3800 Quick Hill Rd. Bldg. 1, Austin, TX 78728 (hereinafter referred to as “Contractor”), with County and Contractor sometimes referred to as “Party” or collectively as “Parties”.

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