Software Maintenance and Support Agreement Sample Contracts

Software Maintenance and Support Agreement Smlouva o softwarové údržbě a podpoře
Software Maintenance and Support Agreement • September 28th, 2021

This Software Maintenance and Support Agreement (the "Agreement", “Maintenance Agreement”) is entered into as of ____________, 2017, by and between the winning tenderer: [FILL THE SUPPLIER] (Hereinafter referred to as the "Provider"), and Studijní a vědecká knihovna v Hradci Králové, příspěvková organizace, a corporation with offices at Hradecká 1250/2, 500 03 Hradec Králové, Czech Republic, Company Registration Number : 00412821 ("User"). WHEREAS, User uses the ALEPH 500 library system based on a license - see the specifications of the Programs specified in Appendix A of this Agreement (the “Program”) in accordance with a license agreement entered in to as of June 24th, 2005 by and between the User and Univerzita Karlova v Praze with offices at Ovocný trh 560/5, 116 36 Praha 1, Czech Republic, Company Registration Number: 00216208 (the "License Agreement"); WHEREAS, User does not have the contracted ongoing software support, maintenance and updaties of the Programs, he has dec

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Software Maintenance and Support Agreement
Software Maintenance and Support Agreement • June 11th, 2019

By clicking the "I Accept" button when you placed an order for the Software (as defined below), or by installing or using the Software, you have indicated that you have read and understand this Agreement and accept all terms. If you do not accept all the terms of this Agreement, do not click “I Accept,” do not install the Software and do not use the Software.

SUPPLEMENTARY TERMS & CONDITIONS OF SOFTWARE MAINTENANCE & SUPPORT AGREEMENT FOR DURST E-COMMERCE SOLUTIONS
Software Maintenance and Support Agreement • April 16th, 2024

The following Terms & Conditions form the basis of the Software Maintenance and Support Agreement concluded between Durst Group AG, registered with the Commercial Register of Bozen, REA-number: BZ – 91398, fiscal number: IT00848170213, Julius-Durst-Strasse 4, Brixen, 39042 Italy and its subsidiaries (hereinafter: “DURST”) and the contractual partner (hereinafter: “Principal”).

SOFTWARE MAINTENANCE AND SUPPORT AGREEMENT
Software Maintenance and Support Agreement • January 25th, 2019 • California
This PSCAD™/EMTDC™ SOFTWARE MAINTENANCE AND SUPPORT AGREEMENT
Software Maintenance and Support Agreement • September 28th, 2020 • Manitoba

Support consists of general answers to technical questions posed by email or telephone call to Licensor. Licensor will provide Licensee with reasonable access to Support of up to ten (10) hours per year, for each Software license purchased by Licensee from Licensor (the “Yearly Support Cap”). Support in excess of the Yearly Support Cap, shall be charged as Additional Services at Licensor’s then current hourly rate.

Contract
Software Maintenance and Support Agreement • December 18th, 2019

Software Maintenance and Support Agreement Smlouva o softwarové údržbě a podpoře This Software Maintenance and Support Agreement (the "Agreement", “Maintenance Agreement”) number 188/2019 is entered into as of , 2019, by and between Ex Libris (Deutschland) GmbH, a German company with offices at Tasköprüstrasse 1, D-22761 Hamburg, Germany ("Ex Libris"), and Národní technická knihovna, příspěvková organizace Ministerstva školství, mládeže a tělovýchovy, a corporation with offices at Technická 6/2710, 160 80 Praha 6 - Dejvice, Czech Republic, Company Registration Number : 61387142 ("User"). WHEREAS, User has purchased a license to use the Ex Libris Programs specified in Exhibit A attached hereto (the “Program”) in accordance with a license agreement by and between the User and Univerzita Karlova v Praze (the "License Agreement"); WHEREAS, User wishes to receive from Ex Libris ongoing software support, maintenance and update services for the Programs, as more fully set forth in this Agreem

STANDARD BLACKBAUD TERMS AND CONDITIONS FOR
Software Maintenance and Support Agreement • August 17th, 2020 • South Carolina

All software maintenance and support is provided subject to the following Standard Terms and Conditions. These provisions set forth are the only obligations of Blackbaud regarding software maintenance and support, referred to as “Maintenance” hereunder. For purposes of this Agreement, “You” or “Your” shall refer to the entity entitled to receive Maintenance hereunder.

Contract
Software Maintenance and Support Agreement • November 11th, 2024

Software Maintenance and Support Agreement Smlouva o softwarové údržbě a podpoře This Software Maintenance and Support Agreement (the "Agreement", “Maintenance Agreement”) is entered by and between Ex Libris Ltd., an Israeli company with offices at Bldg. 8-9, Malha Technological Park, Jerusalem, Israel ("Ex Libris"), and Národní knihovna České republiky (National Library of the Czech Republic), a state contributory organization established by the Ministry of Culture of the Czech Republic with ident. No. 00023221, tax ident. No. CZ00023221 and with offices at Mariánské náměstí 190/5, 110 00 Praha 1 (Prague 1) ("User"). WHEREAS, User has purchased a license to use the Ex Libris Programs specified in Exhibit A attached hereto (the “Program”) in accordance with a license agreement by and between the User and Ex Libris S.A., Luxembourg (the "License Agreement"); WHEREAS, User wishes to receive from Ex Libris ongoing software support, maintenance and update services for the Programs, as more

Tier 1 Software Maintenance and Support Agreement for Fiery Color Profiler Suite Software
Software Maintenance and Support Agreement • May 6th, 2013

EFI’s obligations under this Softw are M aintenance and Support Agreement (“ SMSA” or this “ agreement” ) for EFI’s Fiery Color Profiler Suite Softw are (“ the Softw are” ) are limited to the terms set forth below :

Sunhillo Software Maintenance and Support Agreement
Software Maintenance and Support Agreement • October 26th, 2020 • New Jersey

• Sunhillo Corporation (SUNHILLO) will provide Customer with Software updates, complete with updated documentation, including changes, modifications, enhancements, upgrades, and additions. Software updates will be made available via the SUNHILLO support website. If required, Customer may request physical shipment of Software updates. Customer will be responsible for all shipping charges and any and all import duties and taxes.

Tier 1 Software Maintenance and Support Agreement for Fiery Color Profiler Suite Software
Software Maintenance and Support Agreement • February 9th, 2024

Fiery’s obligations under this Software Maintenance and Support Agreement (“SMSA” or this “ agreement”) for Fiery Color Profiler Suite Software (“the Software” ) are limited to the terms set forth below:

Software Maintenance and Support Agreement
Software Maintenance and Support Agreement • July 26th, 2024

This Software Maintenance and Support Agreement (the "Agreement") is entered into as of 1st January, 2024 (the "Effective Date") by and between Ex Libris (Deutschland) GmbH, seated at c/o REGUS Business Centre, Ottenser Hauptstrasse 2-6, 22765 Hamburg Germany, company ID HRB 63644 ("Ex Libris"), and National Library of Technology a Czech institution with offices at Technická 6, 160 80 Praha 6 – Dejvice, Czech Republic ID: 61387142, EU VAT ID: CZ61387142 ("User").

Software Maintenance and Support Agreement Smlouva o softwarové údržbě a podpoře
Software Maintenance and Support Agreement • December 21st, 2017

This Software Maintenance and Support Agreement (the "Agreement", “Maintenance Agreement”) is entered into as of 21.12.2017, by and between Ex Libris (Deutschland) GmbH, Identification number: USt-Id-Nr. DE 812 264 533, with offices Gasstrasse 18, Haus 2, D-22761 Hamburg, Germany ("Supplier"), and Knihovna Akademie věd ČR, v. v. i., with offices at Národní 1009/3, 115 22 Praha 1, Czech Republic, Company Registration Number : 67985971 ("User"). WHEREAS, User has purchased a license to use the Ex Libris Programs specified in Exhibit A attached hereto (the “Program”) in accordance with a license agreements entered in to as of December 9th, 2003 by and between the User and Univerzita Karlova v Praze with offices at Ovocný trh 560/5, 116 36 Praha 1, Czech Republic, Company Registration Number: 00216208 (ALEPH 500) and as of April 17th, 2009 by and between the User and MULTIDATA Praha, spol. s r.o. with offices at Šircova 202, 196 00 Praha 9 – Třeboradice, Czech Republic, Company Registrat

SOFTWARE MAINTENANCE AND SUPPORT AGREEMENT
Software Maintenance and Support Agreement • May 18th, 2016

The GLS Software Maintenance Agreement (SMA) allows users of the respective authority or organisation (Licensee) assurance as to maintenance and support of their GLS Software package as well as the respective infrastructure sub-systems purchased.

Software Maintenance and Support Agreement
Software Maintenance and Support Agreement • March 3rd, 2022 • New Jersey

A Software Maintenance Contract (CONTRACT) between Sunhillo Corporation (SUNHILLO) and the purchaser (CUSTOMER) consists of this Software Maintenance Agreement (AGREEMENT), detailing the terms of coverage, plus a Maintenance Coverage Document, detailing the CONTRACT number, the type of coverage, products covered (COVERED PRODUCTS) and the period of coverage (TERM).

Contract
Software Maintenance and Support Agreement • March 23rd, 2020
Software Maintenance and Support Agreement Smlouva o softwarové údržbě a podpoře
Software Maintenance and Support Agreement • April 3rd, 2017

This Software Maintenance and Support Agreement (the "Agreement", “Maintenance Agreement”) is entered into as of 4. 4. 2017, by and between Ex Libris Ltd., an Israeli company with offices at Bldg. 8-9, Malcha Technological Park, Jerusalem, Israel ("Ex Libris"), and Česká zemědělská univerzita v Praze, a corporation with offices at Kamýcká 129, 165 00 Praha - Suchdol, Czech Republic, Company Registration Number: 60460709 ("User"). WHEREAS, User has purchased a license to use the Ex Libris Programs specified in Exhibit A attached hereto (the “Program”) in accordance with a license agreement by and between the User and Univerzita Karlova v Praze (the "License Agreement"); WHEREAS, User wishes to receive from Ex Libris ongoing software support, maintenance and update services for the Programs, as more fully set forth in this Agreement; and WHEREAS, Ex Libris wishes to provide said services in accordance with the terms and conditions hereinafter set forth. NOW THEREFORE, the parties

Software Maintenance and Support Agreement No. ____________________ Moscow ____________, 2013 ДОГОВОР № __________ на оказание услуг по обновлению, сопровождению и технической поддержке программного обеспечения PAKaged Suite г. Москва ____________ 2013 г
Software Maintenance and Support Agreement • November 13th, 2020

This Software Maintenance Agreement (the “Agreement”) is made this _____ day of ______________, 2013 (the “Effective Date”), by and between IHS Global Inc., a Delaware corporation with its principal place of business at 15 Inverness Way East, E150, Englewood, CO 80112-5710 USA represented by Dean Harrison Williams US Operations Vice President acting on the basis of the POA dated June 20th, 2013 (“Provider”) and Limited liability company RN-UfaNIPIneft, incorporated in the Republic of Bashkortostan, Russian Federation, with its principal place of business at: Bekhtereva str., 3/1, Ufa, Republic of Bashkortostan, Russia, 450103 96/2 Revoluzionnaya St., Ufa, Republic of Bashkortostan, Russia, 450078 represented by Mr Radik Rashitovich Yanbulatov, General Director, acting on the basis of the Charter (“Client”). This Agreement consists of the attached Terms and Conditions (the “Terms”), and all exhibits and addendums that are attached hereto which are incorporated herein by reference. Данно

Data Synergy UK Ltd Software Maintenance and Support Agreement
Software Maintenance and Support Agreement • August 3rd, 2020 • England
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Contract
Software Maintenance and Support Agreement • July 28th, 2021

This Appendix D to Texas Department of Information Resources (DIR) Contract Number DIR‐TSO‐3923, also referenced as Software Maintenance and Support Agreement (Agreement) is between Tyler Technologies, Inc. (Tyler) and DIR Customer. In the event of a conflict of terms between DIR Contract Number DIR‐TSO‐3923 and this Agreement, the Terms of DIR Contract Number DIR‐TSO‐3923 shall take precedence. No changes to the terms and conditions in this Software Maintenance and Support Agreement may be made unless previously agreed to in writing by DIR and Tyler.

Agreement No. Smlouva č.
Software Maintenance and Support Agreement • January 3rd, 2018

This Software Maintenance and Support Agreement (the "Agreement", “Maintenance Agreement”) is entered into as of December 11, 2017, by and between Ex Libris (Deutschland) GmbH, a German company with offices at Gasstrasse 18, Haus 2, D-22761 Hamburg, Germany ("Ex Libris"), and Ústav zemědělské ekonomiky a informací, a corporation with offices at Mánesova 1453/75, 120 00 Praha 2, Czech Republic, Company Registration Number : 00027251 ("User"). WHEREAS, User has purchased a license to use the Ex Libris Programs specified in Exhibit A attached hereto (the “Program”) in accordance with a license agreements entered in to as of December 9th, 2004 by and between the User and Univerzita Karlova v Praze with offices at Ovocný trh 560/5, 116 36 Praha 1, Czech Republic, Company Registration Number: 00216208 (ALEPH 500) and as of April 12th, 2013 by and between the User and MULTIDATA Praha, spol. s r.o. with offices at Pod Vodárenskou věží 4, 182 08 Praha 8, Czech Republic, Company Registration N

Tier 1 Software Maintenance and Support Agreement for EFI’s JobMaster Software
Software Maintenance and Support Agreement • November 14th, 2013

EFI’s obligations under this Software Maintenance and Support Agreement (“SMSA” or this “agreement”) for EFI’s JobMaster Software (“the Software”) are limited to the terms set forth below:

Software Maintenance and Support Agreement
Software Maintenance and Support Agreement • December 13th, 2017

This Software Maintenance and Support Tato Smlouva o softwarové údržbě a podpoře Agreement (�he "Agr�ement", "Maintenance (,,Smlou_ya", "Smlouva o údržb�") se uzavírá. d�e

Tier 2 Software Maintenance and Support Agreement (SMSA) for Fiery Impress
Software Maintenance and Support Agreement • July 27th, 2023

Fiery software maintenance and support agreement (“SMSA” or this Agreement) obligations for Fiery Impress Server are limited to the terms set forth:

Contract
Software Maintenance and Support Agreement • October 10th, 2017

Software Maintenance and Support Agreement Smlouva o softwarové údržbě a podpoře This Software Maintenance and Support Agreement (the "Agreement", “Maintenance Agreement”) is entered into as of , 2017, by and between Ex Libris Ltd., an Israeli company with offices at Bldg. 8-9, Malha Technological Park, Jerusalem, Israel ("Ex Libris"), and Národní knihovna České republiky (National Library of the Czech Republic), a state contributory organization established by the Ministy of Culture of the Czech Republic with ident. No. 00023221, tax ident. No. CZ00023221 and with offices at Klementinum 190, 110 00 Praha 1 (Prague 1) ("User"). WHEREAS, User has purchased a license to use the Ex Libris Programs specified in Exhibit A attached hereto (the “Program”) in accordance with a license agreement by and between the User and Ex Libris S.A., Luxembourg (the "License Agreement"); WHEREAS, User wishes to receive from Ex Libris ongoing software support, maintenance and update services for the Program

Software Maintenance and Support Agreement (“Agreement”)
Software Maintenance and Support Agreement • March 22nd, 2022
SAMPLE SOFTWARE MAINTENANCE AND SUPPORT AGREEMENT
Software Maintenance and Support Agreement • February 24th, 2020 • California

This Agreement is made as of (the “Effective Date”) by and between Applied Business Software, Inc., a California corporation with a place of business at 2847 Gundry Avenue, Long Beach, California 90755 (“Company”), and , having a taxpayer identification number and on the date of this Agreement a place of business at and email address of (“Customer”).

Smlouva o sorltwarové údržběa podpoře
Software Maintenance and Support Agreement • October 24th, 2018

This Software Maintenance and Support Agreement (the "Agreement", “Maintenance Agreemenť)is entered into as of , 2018, by and between Ex Libris Ltd., an Israeli company with offices at Bldg. 8-9, Malha

Software Maintenance and Support Agreement
Software Maintenance and Support Agreement • January 10th, 2024

» A: It is a support contract that entitles the user to upgrades to the Color Profiler Suite (CPS) product. It also entitles the user to first tier technical support for the current version Color Profiler Suite product directly from EFI™.

PESA Software Maintenance and Support Agreement
Software Maintenance and Support Agreement • June 17th, 2024 • Alabama
Tier 1 Software Maintenance and Support Agreement (SMSA) for EFI’s Fiery Prep- it Software
Software Maintenance and Support Agreement • February 23rd, 2022

EFI Fiery PREP-IT software maintenance and support agreement (“SMSA” or this Agreement) obligations are limited to the terms set forth:

Software Maintenance and Support Agreement (“Agreement”)
Software Maintenance and Support Agreement • September 27th, 2023

This document contains confidential information that is proprietary to CWDS. The information contained herein may not be disclosed without the express written permission of CWDS and may only be used for the purposes intended.

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