Všeobecné obchodní podmínky
Všeobecné obchodní podmínky
pro kurýry doručovací služby Bolt Food
$ NWXDOL] DFH SURVLQHF
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%ROW) RRG ] D SRGP tQHN XYHGHQŒFK Y WFKWR Yª HREHFQŒFK REFKRGQtFK SRGP tQNi FK D ] i VDGi FK RFKUDQ\ RVREQtFK ~GDM$
1. DEFINICE
Skutečné náklady na doručení | VNXWH Qp FHONRYp Qi NODG\ QD ND Gp GRUX HQt NWHUp EXGRX NXUŒURYLXKUD] HQ\ 9 Œª VNXWH QŒFK Qi NODG$ QD GRUX HQt VH Y\ SR tWi Y VRXODGX V Qt H XYHGHQŒP ERGHP |
Poplatek za zprostředkován í | SRSODWHN NWHUŒMH NXUŒUSRYLQHQ XKUDGLWVSROH QRVWL%ROWY VRXODGX V ERGHP Qt H ] D SRVN\ WRYi Qt ] SURVWHGNRYDWHOVNŒFK VOX HE NXUŒURYL |
Zůstatek | =$VWDWHN QD ~ WX NXUŒUD QD SODWIRUP %ROW) RRG Y\ SR tWDQŒ Y VRXODGX V Qt XYHGHQŒP ERGHP |
Bolt | VSROH QRVW%ROW2 SHUDWLRQV 2 h LGHQWLILND Qt tVOR DGUHVD 9 DQD / } XQ 7DOOLQQ ( VWRQVNR H P DLORYi DGUHVD F] IRRG# EROWHX |
Platforma Bolt Food | SODWIRUP D SUR GRUX RYi Qt SURYR] RYDQi VSROH QRVWt %ROWMDNR VOX ED LQIRUP D Q VSROH QRVWL NWHUi L XP R XMH SDUWQHURYL QDEt] HW] ER t V P R QRVWt GRUX HQ X LYDWHO$P D X] DYtUDWNXSQt VP ORXY\ QD SURGHM] ER t NOLHQW$P LL XP R X X LYDWHO$P ] DGi YDWREMHGQi YN\ QD ] ER t X SDUWQHUD X] DYtUDWNXSQt VP ORXY\ Q VWUDQ NOLHQWD D VMHGQi YDWGRUX HQt REMHGQi YN\ NXUŒUHP D LLL XP R XMH NXUŒUR QDEt] HWNOLHQW$P GRUX RYDFt VOX E\ ] D ~ HOHP GRUX RYi Qt REMHGQi YHN |
Klient | MDNŒNROL X LYDWHO SODWIRUP \ %ROW) RRG NWHUŒ ] DGDO REMHGQi YNX D X] DY HONXSQ VP ORXYX V SDUWQHUHP D VP ORXYX R SRVN\ WQXWt GRUX RYDFt VOX E\ VNXUŒUHP MH OL UHOHYDQWQt |
Důvěrné informace | NQRZ KRZ REFKRGQt WDMHP VWYt D GDOª t LQIRUP DFH G$Y UQp SRYDK\ ] HMP pQ YHª NHUp SURSULHWi UQt WHFKQLFNp SU$P \ VORYp D REFKRGQt LQIRUP DFH ~GDMH ] i ND] QtFtFK D GRGDYDWHOtFK D WHFKQLFNp SRVWXS\ D WR EH] RKOHGX QD IRUP X Y Qt MVRX YHGHQ\ D YHª NHUp LQIRUP DFH WŒNDMtFt VH L REFKRGQt LQQRVWLD LL REVDK Yª HREHFQŒFK REFKRGQtFK SRGP tQHN |
Kurýr | MDNi NROLI\ ] LFNi RVRED SRGQLNDWHOQHER SUi YQLFNi RVRED SRS MHMLFK ] DP VWQDQF D QHER GRGDYDWHOp NWH t VH ] DUHJ LVWURYDOLQD SODWIRUP %ROW) RRG MDNR SRVN\ WRYDWH GRUX RYDFt VOX E\ Y Ui P FL Qt MH NOLHQWRYL GRUX RYi QR ] ER t REMHGQDQp S H SODWIRUP X %ROW) RRG |
Poplatek za kurýrní služby | SRSODWHN ] D GRUX RYDFt VOX E\ Y VRXYLVORVWL V REMHGQi YNRX NWHUŒ NOLHQWSOD NXUŒURYLQD ] i NODG VP ORXY\ R SRVN\ WQXWt GRUX RYDFt VOX E\ 3 RSODWHN ] D NXUŒUQ VOX E\ VH Y\ SR tWi YVRXODGX VH ] i VDGDP LXYHGHQŒP LY Oi QNX |
Smlouva o poskytnutí doručovací služby | VP ORXYD R GRUX HQt REMHGQi YN\ X] DY HQi P H] LNOLHQWHP D NXUŒUHP S HVSODWIRUP %ROW) RRG |
Místo doručení | DGUHVD XYHGHQi YREMHGQi YFH QD NWHUp VLNOLHQWS HMH REGU HWREMHGQDQp ] ER t |
Všeobecné obchodní podmínky | W\ WR SRGP tQN\ XSUDYXMtFt Y] WDK P H] L VSROH QRVWt %ROWD NXUŒU\ Y VRXYLVORVWL SRX tYi QtP SODWIRUP \ %ROW) RRG NXUŒU\ |
Zboží | MDNpNROL] ER t NWHUp SDUWQHUSURGi Yi SURVWHGQLFWYtP SODWIRUP \ %ROW) RRG |
Tržiště | XVSR i Gi Qt D IXQNFH SODWIRUP \ %ROW) RRG NWHUp XP R XMt Y\ X tYi Qt GRUX RYDFtF VOX HE QD Y\ i Gi Qt SRVN\ WRYDQŒFK NXUŒU\ |
Poplatky za využívání tržiště | SRSODWN\ NWHUp MVRX KUD] HQ\ NXUŒU$P YVRXODGX VERGHP |
Minimální hodnota objednávky | i VWND VWDQRYHQi SODWIRUP RX %ROW) RRG MDNR P LQLP i OQt FHQD ] ER t REMHGQDQpK S HVSODWIRUP X %ROW) RRG |
Poplatek za malou objednávku | SRSODWHN NWHUŒNOLHQWXKUDGt NXUŒURYLY VRXODGX V ERGHP MDNR NRP SHQ] DFL] UR] GtO P H] L P LQLP i OQt KRGQRWRX REMHGQi YN\ D FHQRX ] ER t Y Ui P FL GDQ REMHGQi YN\ |
Objednávka | REMHGQi YND ] ER t NWHURX NOLHQW] DGDOX SDUWQHUD |
Partner | SURYR] RYDWHOUHVWDXUDFH QHER REFKRGX V QtP VSROH QRVW%ROWX] DY HOD VP ORXYX SRS ND Gi SURYR] RYQD S HVQt SURYR] RYDWHOSURYi Gt VYRMLREFKRGQt LQQRVW |
Požadavek | VLJ Qi O Y\ VODQŒ MHGQRP X L YtFH NXUŒU$P V XYHGHQtP DVX D P tVWD Y\ ] YHGQX REMHGQi YN\ |
Uživatel | MDNi NROLRVRED NWHUi VL] DUHJ LVWURYDOD X LYDWHOVNŒ~ HWQD SODWIRUP %ROW) RRG SURVWHGQLFWYtP WRKRWR X LYDWHOVNpKR ~ WX Y\ X tYi VOX E\ SODWIRUP \ %ROW) RRG |
2. PRÁVNÍ RÁMEC
3 ODWIRUP D %ROW) RRG XP R XMH NOLHQWRYLREMHGQDW] ER t RG SDUWQHU$ D VMHGQDWGRUX HQ REMHGQi YN\ NOLHQWRYL
&R VH WŒ H GRUX HQt REMHGQi YN\ NOLHQWX] DYtUi VP ORXYX R SRVN\ WQXWt GRUX RYDFt VOX E S tP R V NXUŒUHP 6 P ORXYD R SRVN\ WQXWt GRUX RYDFt VOX E\ VH SRYD XMH ] D X] DY HQRX RNDP LNX NG\ NXUŒU DNFHSWXMH SR DGDYHN SURVWHGQLFWYtP SODWIRUP \ %ROW ) RRG 3 R DGDYHN MH RGHVOi Q NXUŒURYL NWHUŒMH QHMEOt H SDUWQHURYLS LSUDYXMtFtP X REMHGQi YNX NWHUŒE\ QHMU\ FKOHMLGRUX LOREMHGQi YNX ] i ND] QtNRYL
3 LSURYR] X SODWIRUP \ %ROW) RRG MHGQi VSROH QRVW%ROWSRX] H MDNR SRVN\ WRYDWHOVOX E LQIRUP D Qt VSROH QRVWL D QHQt VWUDQRX VP ORXY\ R SRVN\ WQXWt GRUX RYDFt VOX E\ . XUŒ QHQt ] DP VWQDQFHP VSROH QRVWL%ROWD QHY\ VWXSXMH MDNR VXEGRGDYDWHOVSROH QRVWL%RO ’ RUX RYDFt VOX E\ SRVN\ WXMH NOLHQWRYLMDNR QH] i YLVOŒGRGDYDWHO
3 L SURYR] X SODWIRUP \ %ROW) RRG MHGQi VSROH QRVW%ROWMDNR ] i VWXSFH NXUŒU$ S
] SURVWHGNRYi Qt VP OXY R SRVN\ WQXWt GRUX RYDFt VOX E\ P H] L NXUŒU\ D NOLHQW\ - DN
] P RFQ QHF MH VSROH QRVW%ROWSRY HQD ND GŒP NXUŒUHP N WRP X DE\ S LMtP DOD XU LW SODWE\ RG NOLHQW$ D SDUWQHU$ MP pQHP NXUŒUD D QHER Y MHKR SURVS FK D UR] G ORYDO LQNDVRYDQp SHQ Qt SURVWHGN\ P H] L NXUŒU\ Y VRXODGX V WP LWR Yª HREHFQŒP REFKRGQtP LSRGP tQNDP L
9 ª LFKQL NXUŒLS$VREtFt QD SODWIRUP %ROW) RRG VH SRYD XMt ] D REFKRGQtN\ YH VP \ VO VP UQLFH ( 8
6 SROH QRVW%ROWMH RSUi YQ QD V S tVOXª QŒP L RUJ i Q\ GD RYp VSUi Y\ VGtOHWLQIRUP DF Y\ DGRYDQp 6 P UQLFt 5 DG\ ( 8 ] H GQH E H] QD NWHURX VH P Q 6 P UQLFH ( 8 R VSUi YQt VSROXSUi FLY REODVWLGDQt ] HMP pQD Y HWQ SURWLSOQ Q KUD] HQpKR QHER S LSLVRYDQpKR NXUŒURYL YH VSRMHQt V LQQRVWP L UHDOL] RYDQŒP SURVWHGQLFWYtP SODWIRUP \ %ROW) RRG 3 RNXG NXUŒU QHSRVN\ WQH LQIRUP DFH Y\ DGRYDQ 6 P UQLFt XYHGHQRX YŒª H MH VSROH QRVW%ROWRSUi YQ QD W\ WR 9 ª HREHFQp SRGP tQN XNRQ LW LL ] DEORNRYDWRS WRYQRX UHJ LVWUDFLNXUŒUD Y Ui P FLSODWIRUP \ %ROW) RRG D LL
] DGU HWSODWEX NXUŒURYLGOH ERGX GRNXG NXUŒUSR DGRYDQp LQIRUP DFH QHSRVN\ WQH
3. DORUČOVACÍ PROSTŘEDKY
. XUŒLVLP RKRX ] YROLWSURVWHGN\ N SRVN\ WRYi Qt GRUX RYDFt VOX E\ GOH VYpKR YODVWQtK
XYi HQt
. XUŒU QHVH YŒKUDGQt RGSRY GQRVW] D GRGU RYi Qt Yª HFK SODWQŒFK SUi YQtFK S HGSLV XSUDYXMtFtFK SURYR] D SRX tYi Qt ] YROHQpKR GRSUDYQtKR SURVWHGNX QDS RSUi YQ Qt SRMLª WQt DWG
4. POSKYTOVÁNÍ SLUŽEB KURÝRA NA PLATFORMĚ BOLT FOOD
- DNP LOH NXUŒUREGU t RG VSROH QRVWL%ROWLQIRUP DFH R VYpP ~ WX P $ H ] D tWSRX tYD SODWIRUP X %ROW) RRG QD VYpP FK\ WUpP WHOHIRQX QHER WDEOHWX 6 SROH QRVW%ROWQH] DMLª "X
] D t] HQt DQL GRVWDWH Q VLOQp S LSRMHQt N LQWHUQHWX N SRX tYi Qt SODWIRUP \ %ROW) RRG 6 SROH QRVW%ROWQHQHVH RGSRY GQRVW] D HIHNWLYQt IXQJ RYi Qt SODWIRUP \ %ROW) RRG Q ND GpP ] D t] HQt
. XUŒU] DUX XMH H Y SU$E KX SRVN\ WRYi Qt GRUX RYDFt VOX E\ EXGH GRGU RYDWYª HFKQ SODWQp SUi YQt S HGSLV\ WŒNDMtFt VH SRVN\ WRYi Qt GRUX RYDFt VOX E\ NOLHQWRYL D SOQ Yª HFKQ\ SR DGDYN\ XYHGHQp Y S tOR] H 3 R DGDYN\ QD SRVN\ WRYi Qt GRUX RYDF VOX E\
3 RGUREQp SRN\ Q\ D S HGSLV\ SUR SRX tYi Qt SODWIRUP \ %ROW) RRG MVRX XYHGHQ\ Y S tOR]
3 RN\ Q\ SUR SRX tYi Qt SODWIRUP \ %ROW) RRG . XUŒUQHVP t SRX tYDWSODWIRUP X %R
) RRG SUR ~ HO\ QHER ] S$VREHP NWHUŒ QHQt Y VRXODGX VH Yª HREHFQŒP L REFKRGQtP SRGP tQNDP L DQLVH QHVP t VQD LWMLQDNV\ VWpP REHMtWQHER SRGYpVW
. XUŒUP $ H SRVN\ WRYDWGRUX RYDFt VOX EX Y G\ NG\ VH S LKOi Vt GR SODWIRUP \ %ROW) RRG
. XUŒUP $ H QRVLWREOH HQt ] QD N\ %ROWSRNXG VH UR] KRGON MHKR ] DNRXSHQt . GRUX HQ
] ER t NWHUp REVDKXMH MtGOR P $ H NXUŒUSRX tWWHUP RWDª NX SRVN\ WQXWRX VSROH QRVWt %R QHER VYRMLYODVWQt WHUP RWDª NX
. XUŒUVLP $ H ] YROLW DV D GREX WUYi Qt SRVN\ WRYi Qt GRUX RYDFt VOX E\ QD SODWIRUP %R
) RRG GOH VYpKR YODVWQtKR XYi HQt %H] RKOHGX QD YŒª H XYHGHQp P XVt NXUŒUGRNRQ GRUX HQt MDNpNROLS LMDWp REMHGQi YN\ S HG XNRQ HQtP SRVN\ WRYi Qt VOX HE
. XUŒU ] DMLVWt DE\ RQ Vi P SRS MHKR ] DP VWQDQFL D QHER GRGDYDWHOp GRGU RYD SR DGDYN\ QD SRVN\ WRYi Qt GRUX RYDFt VOX E\ MDN MH XYHGHQR Y S tOR] H WFKW Yª HREHFQŒFK REFKRGQtFK SRGP tQHN D QHVH ] D WR RGSRY GQRVW9 Hª NHUp SRSODWN\ NWHU VL Y\ G ODMt ] DP VWQDQFL D QHER GRGDYDWHOp NXUŒUD ] D GRUX RYi Qt EXGRX ] DVOi Q\ Q EDQNRYQt ~ HWNXUŒUD NWHUŒUR] G OXMH SRSODWN\ SRGOH GRKRG\ VH VYŒP ] DP VWQDQFHP D QHER GRGDYDWHOHP
. OLHQWP $ H ] DQHFKDW] S WQRX YD] EX D SRGi YDWVWt QRVWLQD GRUX RYDFt VOX EX S H SODWIRUP X %ROW) RRG 6 SROH QRVW%ROWEXGH Y\ L] RYDWVWt QRVWL GOH VYpKR YODVWQtK XYi HQt VWt QRVWSURª HWt EXGH OLWR QH] E\ WQp D UR] KRGQH R GDOª tP SRVWXSX X X Xx HQ VWt QRVWt 3 RNXG NXUŒUSRGVWDWQŒP ] S$VREHP SRUXª t VYp SRYLQQRVWLQHER QD Q MEXG SRGi QR Q NROLN VWt QRVWt EXGH P tWVSROH QRVW%ROWSUi YR GR DVQ L WUYDOH ] DNi ] D NXUŒURYLSRX tYDWSODWIRUP X %ROW) RRG
6 SROH QRVW%ROWMH RSUi YQ QD NG\ NROLGR DVQ QHER WUYDOH ] P QLWXSUDYLWQHER XNRQ SRVN\ WRYi Qt VOX E\ LQIRUP D Qt VSROH QRVWLS HVSODWIRUP X %ROW) RRG
5. VYZVEDNUTÍ OBJEDNÁVKY
. XUŒUP XVt S LMDWRX REMHGQi YNX Y\ ] YHGQRXWY GRE D QD P tVW XYHGHQpP QD SODWIRUP
%ROW) RRG
9 S tSDG H ] ER t REVDKXMH MtGOR NXUŒUP XVt YOR LWMtGOR NWHUp SDUWQHUS HGWtP ] DEDOL GR WHUP RWDª N\ DQL E\ S LGDO LRGVWUDQLOMDNŒNROLREDO
6. DORUČENÍ OBJEDNÁVKY
. XUŒUVLP $ H ] YROLWWUDVX GRUX HQt GOH VYpKR YODVWQtKR XYi HQt V WtP H REMHGQi YN P XVt EŒW GRUX HQD QD DGUHVX XYHGHQX QD SODWIRUP %ROW) RRG FR QHMG tYH S LKOpGQXWtP N GRSUDYQt VLWXDFL D SRY WUQRVWQtP SRGP tQNi P 3 ODWIRUP D %ROW) RR Y\ SR tWi GRSRUX HQRX WUDVX D RGKDGRYDQŒ DV GRUX HQt REMHGQi YN\ DYª DN WDWR WUDV QHEXGH SUR NXUŒUD ] i YD] Qi
. XUŒU QHVP t RWHY tWREDO SRVN\ WQXWŒ SDUWQHUHP D P XVt GRUX LWMtGOR WDN MDN E\ O SDUWQHUHP S LSUDYHQR . XUŒU QHVP t ] ER t i GQŒP ] S$VREHP P QLWXSUDYRYDWQLF Q P X S LGi YDWDQL] Q MRGHEtUDW LVQtP MLQDNP DQLSXORYDW
. XUŒUP XVt REMHGQi YNX S HGDWNOLHQWRYLY P tVW GRUX HQt XYHGHQpP QD SODWIRUP %R
) RRG 3 RGUREQp SRN\ Q\ SUR S tSDG\ NG\ NXUŒU QHQt VFKRSHQ QD P tVW GRUX HQ REMHGQi YNX GRUX LWMVRX XYHGHQ\ Y S tOR] H 3 RN\ Q\ SUR SRX tYi Qt SODWIRUP \ %R
) RRG
9 S tSDG H REMHGQi YND REVDKXMH DONRKROWDEi N HQHUJ HWLFNp Qi SRMH QHER MDNpNROLMLQ SURGXNW\ MHMLFK SURGHMY\ DGXMH RY HQt Y NX SRGOH SODWQŒFK SUi YQtFK S HGSLV$ P XV NXUŒUS HG S tSDGQŒP S HGi QtP SURGXNW$ RY LW H NOLHQWGRVi KOGRVWDWH QpKR Y NX Q WR DE\ VLP RKOSURGXNW\ OHJ i OQ ] DNRXSLWNRQWURORX SODWQpKR GRNODGX WRWR QRVWLNOLHQW V IRWRJ UDILt 9 S tSDG H NOLHQWQHGRVi KOGRVWDWH QpKR Y NX QHER QHS HGOR t SODWQ GRNODG WRWR QRVWLVIRWRJ UDILt NXUŒUQHVP t SURGXNW\ S HGDW
9 S tSDG H MH GRUX RYi Qt DONRKROX YXU LWp GRE RP H] HQR MH SRYLQQRVWt NXUŒUD S HGD DONRKRONOLHQWRYLSRX] H YGRE SRYROHQp SRGOH SODWQŒFK SUi YQtFK S HGSLV$
7. POPLATKY
=D ND Gp GRUX HQt REGU t NXUŒU VNXWH Qp Qi NODG\ QD GRUX HQt NWHUp SODWIRUP D %R
) RRG Y\ SR tWi Y VRXODGX VH ] i VDGDP LG\ QDP LFNpKR VWDQRYHQt FHQ NWHUp EHUH Y~YDK Y] Gi OHQRVWD GREX WUYi Qt GRUX HQt GRSUDYQt VLWXDFL SRY WUQRVWQt SRGP tQN\ SR H NXUŒU$ GRVWXSQŒFK QD WU Lª WLD GDOª t RNROQRVWL
. XUŒU Y\ VWXSXMH MDNR QH] i YLVOŒ GRGDYDWHO NOLHQWD D Y Ui P FL VNXWH QŒFK Qi NODG$ Q GRUX HQt EXGH P tWNXUŒU Qi URN QD SRSODWHN ] D NXUŒUQt VOX E\ NWHUŒ NOLHQWKUDGt ] GRUX RYDFt VOX EX QD ] i NODG VP ORXY\ R SRVN\ WQXWt GRUX RYDFt VOX E\ 3 RSODWHN ] NXUŒUQt VOX E\ Y\ SR tWi DSOLNDFH %ROW) RRG ] D ND Gp GRUX HQt
3 RNXG VH QD REMHGQi YNX Y] WDKXMH P LQLP i OQt KRGQRWD REMHGQi YN\ XKUDGt NOLHQWNXUŒURY SRSODWHN] D P DORX REMHGQi YNX
6 SROH QRVW%ROW] DMLVWt DE\ E\ ONXUŒURYL XKUD] HQ UR] GtOP H] L VNXWH QŒP L Qi NODG\ Q GRUX HQt D FHONRYRX YŒª t SRSODWNX ] D NXUŒUQt VOX E\ D SRSODWHN ] D P DORX REMHGQi YN WDP NGH S LSDGi Y ~YDKX YH IRUP SRSODWN$ ] D Y\ X tYi Qt WU Lª W D WR WDN H L XKUDG NXUŒURYLSRSODWN\ ] D Y\ X tYi Qt WU Lª W QHER LL LQNDVXMH SRSODWN\ ] D Y\ X tYi Qt WU Lª W R SURYR] RYDWHO$ UHVWDXUDFt MP pQHP NXUŒU$ D S HSRª OH MH NXUŒU$P
3 RNXG VRX HWSRSODWNX ] D NXUŒUQt VOX E\ D SRSODWNX ] D P DORX REMHGQi YNX WDP NG S LSDGi Y ~YDKX S HNUR t VNXWH Qp Qi NODG\ QD GRUX HQt EXGH VSROH QRVW%R
RSUi YQ QD ~ WRYDWNXUŒURYL SRSODWHN ] D ] SURVWHGNRYi Qt YH YŒª L R NWHURX VRX H SRSODWNX ] D NXUŒUQt VOX E\ D SRSODWNX ] D P DORX REMHGQi YNX WDP NGH S LSDGi Y~YDKX S HNUD XMH VNXWH Qp Qi NODG\ QD GRUX HQt
=S$VRE YŒSR WX VNXWH QŒFK Qi NODG$ QD GRUX HQt VSROH QRVW%ROWGOH SRWHE\ XSUDYt WDN DE\ E\ O] RKOHGQ Q SR HWREMHGQi YHN VLWXDFH QD WUKX SRY WUQRVWQt SRGP tQN\ QDEtGND GRVWXSQRVWNXUŒU$ QD WU Lª WLD GDOª t IDNWRU\ WŒNDMtFt VH GRUX RYDFt VOX E\
6 SROH QRVW%ROWP $ H XU LWP DUNHWLQJ RYŒSRSODWHN NWHUŒEXGH NXUŒU$P KUD] HQ ] D SRGt QD SURSDJ DFL] QD N\ %ROW
6 SROH QRVW%ROWP i SUi YR XU LWGDOª t SRSODWN\ Y VRXYLVORVWL V NXUŒUHP 9 WDNRYpP S tSDG DNWXDOL] XMH W\ WR Yª HREHFQp REFKRGQt SRGP tQN\ D LQIRUP XMH R WRP NXUŒU SURVWHGQLFWYtP SODWIRUP \ %ROW) RRG
8. PLATBY A FAKTURACE
6 SROH QRVW%ROW MDNR WR ] i VWXSFH NXUŒUD EXGH S LSUDYRYDWD Y\ VWDYRYDWNOLHQW$P IDNWXU\ QD SRSODWHN] D NXUŒUQt VOX E\ D SRSODWHN] D P DORX REMHGQi YNX WDP NGH S LSDGi Y ~YDKX MP pQHP NXUŒUD D LQNDVRYDWMP pQHP NXUŒUD SODWE\ IDNWXU RG NOLHQWD D WR YŒMLP NRX KRWRYRVWQtFK SODWHE 3 ODWHEQt SRYLQQRVWNOLHQWD Y\ SOŒYDMtFt ] H VP ORXY\ SRVN\ WQXWt GRUX RYDFt VOX E\ MH SRYD RYi QD ] D VSOQ QRX Y RNDP LNX NG\ MH SODWE S LSVi QD QD EDQNRYQt ~ HWVSROH QRVWL%ROWSRS NG\ NOLHQWXKUDGt SRSODWHN ] D NXUŒUQ VOX E\ D WDP NGH S LSDGi Y ~YDKX SRSODWHN ] D P DORX REMHGQi YNX YSOQp YŒª LNXUŒURY YKRWRYRVWLS LGRUX HQt REMHGQi YN\
6 SROH QRVW%ROW MDNR WR ] i VWXSFH NXUŒUD EXGH S LSUDYRYDWD Y\ VWDYRYDWVDP D VRE QHER SDUWQHU$P SRNXG MVRX SRSODWN\ ] D Y\ X tYi Qt WU Lª W LQNDVRYi Q\ RG SURYR] RYDWHO UHVWDXUDFt IDNWXU\ QD SRSODWN\ ] D Y\ X tYi Qt WU Lª W MP pQHP NXUŒU$
6 SROH QRVW%ROWVH ] DYD] XMH S HSRVtODWYHª NHUp SODWE\ SRSODWN$ ] D NXUŒUQt VOX E\ SRSODWN$ ] D P DORX REMHGQi YNX WDP NGH S LSDGi Y ~YDKX RG NOLHQWD QD EDQNRYQt ~ H NXUŒUD MHKR ~GDMH NXUŒUS HGDOVSROH QRVWL%ROWD WR V YŒMLP NRX KRWRYRVWQtFK SODWH OHGD H NOLHQWQHXKUDGt SRSODWHN ] D NXUŒUQt VOX E\ D SRSODWHN ] D P DORX REMHGQi YN WDP NGH S LSDGi Y ~YDKX NXUŒURYL i GQp SODWE\ VH QHEXGRX SURYi G WSRNXG EXG
i VWND VSODWQi NXUŒU$P ] D UHIHUHQ Qt REGREt QL ª t QH P LQLP i OQt KUDQLFH SODWE VWDQRYHQi VSROH QRVWt %ROW QHER Y S tSDG H MH ] $VWDWHN ] D UHIHUHQ Qt REGRE
] i SRUQŒ 9 S tSDG H MH NXUŒU SRYLQHQ XKUDGLW VSROH QRVWL %ROWSRSODWHN ]
] SURVWHGNRYi Qt SRGOH ERGX WFKWR Yª HREHFQŒFK REFKRGQtFK SRGP tQHN S LSUDYt
Y\ VWDYt VSROH QRVW%ROWNXUŒURYLGD RYŒGRNODG QD SRSODWHN ] D ] SURVWHGNRYi Qt MH OLW QH] E\ WQp D VWUKQH SRSODWHN] D ] SURVWHGNRYi Qt ] SODWE\ NWHURX NXUŒURYLRGHª OH
) DNWXUDFH D SODWE\ P H] LVSROH QRVWt %ROWD NXUŒUHP SURE KQRX SR ND GpP UR] KRGQpP REGREt 5 R] KRGQŒP REGREtP EXGH MHGHQ WŒGHQ
6 SROH QRVW%ROWP $ H NOLHQWRYL QDEtGQRXWP R QRVW] DSODWLWNXUŒURYL] D REMHGQi YNX KRWRYRVWL . XUŒU P XVt ] DGDWKRWRYRVWQt i VWNX NWHURX REGU t RG NOLHQWD GR SODWIRUP
%ROW) RRG 9 WDNRYpP S tSDG VH ] $VWDWHN NXUŒUD VQt t R i VWNX RGSRYtGDMtFt YŒª KRWRYRVWL NWHURX REGU HORG NOLHQWD
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] H ] $VWDWNX NXUŒUD SR Y\ ] YHGQXWt REMHGQi YN\ 9 WDNRYpP S tSDG VH ] $VWDWHN NXUŒU
] Yλ t R i VWNX RGSRYtGDMtFt Yλ LKRWRYRVWLXKUD] HQp SDUWQHURYL
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6 SROH QRVW %ROW P $ H GOH VYpKR YODVWQtKR XYi HQt RP H] LW Y\ VtOi Qt NXUŒUD SU REMHGQi YN\ NWHUp NOLHQWEXGH SODWLWY KRWRYRVWL 6 SROH QRVW%ROWURYQ P $ H GOH VYpK YODVWQtKR XYi HQt SRGP tQLWP R QRVWSURYi G Qt KRWRYRVWQtFK SODWHE NXUŒURYL WtP NXUŒUVOR t VSROH QRVWL%ROWVWDQRYHQRX ] i ORKX
. XUŒU P XVt S tSDGQRX GOX QRX i VWNX VSODWQRX VSROH QRVWL%ROW WM] i SRUQŒ] $VWDWHN XKUDGLWVSROH QRVWL%ROWGR GQ$ RGH GQH NG\ VH VWDQH QHDNWLYQtP QD SODWIRUP %R
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~ WRYDQŒFK LQNDVQt DJ HQWXURX VSROH Q VH Yª HP LDGP LQLVWUDWLYQtP L SUi YQtP LD GDOª tP Qi NODG\ NWHUp Y] QLNQRX S L LQNDVRYi Qt VSODWQp i VWN\ 0 LQLP i OQt YŒª H ~KUDG\ WFKW Qi NODG$ MH ( 8 5
6 SROH QRVW%ROWP i SUi YR S HGDWD ] YH HMQLWRVREQt ~GDMH NXUŒUD MH OLWR UHOHYDQWQt VDP RWQRX VNXWH QRVW i VWNX D GDOª t UHOHYDQWQt LQIRUP DFH R GOX] tFK NXUŒUD Y\ SOŒYDMtFtF
] WFKWR Yª HREHFQŒFK REFKRGQtFK SRGP tQHN LQNDVQtP DJ HQWXUi P D RVWDWQtP SRVN\ WRYDWHO$P VOX HE VSUi Y\ GOXK$ Y &UHGLWLQIR ( HVWL Z Z Z FUHGLWLQIR HH SUR ~ HO\ Y\ P i Ki Qt GOXK$ D QHER SUR ~ HO\ ] YH HMQ Qt ] SUDFRYi Qt D VSUi Y\ ~GDM$ Y GDWDEi ] GOX QtN$ L SUR ~ HO\ ] YH HMQ Qt ~GDM$ R GOX] tFK SUR ~ HO\ UR] KRGRYi Qt R SRVN\ WQX
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9. ZÁKAZ POUŽÍVÁNÍ A UKONČENÍ
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] QD FH SRY VWL QHER SRGQLNi Qt VSROH QRVWL %ROW MDN XU t VSROH QRVW%ROWSRGO YODVWQtKR XYi HQt QHER SRNXG P i VSROH QRVW%ROWG$YRGQp SRGH] HQt QD SRGYRGQ MHGQi Qt . XUŒUD S LSRX tYi Qt SODWIRUP \ %ROW) RRG P i VSROH QRVW%ROWSUi YR GR DVQ SR] DVWDYLW. XUŒURYL SRX tYi Qt SODWIRUP \ %ROW) RRG QHER XNRQ LWW\ WR 9 ª HREHFQ SRGP tQN\ EH] SRYLQQRVWL QDKUDGLWXª OŒ ] LVN 9 H YŒª H XYHGHQŒFK S tSDGHFK P $ VSROH QRVW%ROWSRGOH YODVWQtKR XYi HQt ] DNi ] DW. XUŒURYLUHJ LVWUDFLQRYpKR ~ WX . XUŒUD
. XUŒUP i SUi YR NG\ NROLW\ WR Yª HREHFQp REFKRGQt SRGP tQN\ Y\ SRY G WIRUP RX YŒSRY G V GHQQt YŒSRY GQt OK$WRX 6 SROH QRVW%ROWP i SUi YR NG\ NROLWXWR VP ORXYX Y\ SRY G IRUP RX YŒSRY GLV GHQQt YŒSRY GQt OK$WRX
1 DYtF P i VSROH QRVW%ROWSUi YR Y\ SRY G WW\ WR Yª HREHFQp REFKRGQt SRGP tQN\ SRNX MH SRVN\ WRYi Qt VOX E\ LQIRUP D Qt VSROH QRVWL SRGOH WpWR VP ORXY\ ] DNi ] i QR SRGO SODWQŒFK SUi YQtFK S HGSLV$ QHER SRNXG H[ LVWXMH ] i YD QŒ G$YRG N XNRQ HQt WFKW Yª HREHFQŒFK REFKRGQtFK SRGP tQHNSRGOH SODWQŒFK SUi YQtFK S HGSLV$
. XUŒUP i SUi YR P LP R i GQ Y\ SRY G WW\ WR 9 ª HREHFQp SRGP tQN\ EH] YŒSRY GQt OK$W\ SRNXG %ROWRSDNRYDQ SRUXª t QHER QHVSOQt LSRUXª t Q NWHURX ] SRYLQQRVWt VWDQRYHQŒF YWFKWR 9 ª HREHFQŒFK SRGP tQNi FK
8 NRQ HQt WpWR VP ORXY\ QHEXGH P tWYOLY
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QD SRYLQQRVWL NWHUp MVRX YŒVORYQ R] QD HQ\ ] D SRYLQQRVWL NWHUp EXGRX WUYDW SR XNRQ HQt VP ORXY\
%XGH OL~ HWNXUŒUD QD SODWIRUP %ROW) RRG ] UXª HQ ] DYD] XMH VH NXUŒUGR SUDFRYQtF GQ$ RGH GQH MHKR ] UXª HQt YUi WLWVSROH QRVWL%ROWWHUP RWDª NX NWHURX P X VSROH QRVW%R SRVN\ WOD 9 S tSDG H WHUP RWDª ND QHEXGH i GQ YUi FHQD QHER QHEXGH Y GREUpP VWDYX EXGH P tWVSROH QRVW%ROWSUi YR VL SRQHFKDW] i ORKX NWHUi E\ OD NXUŒURYL ] WHUP RWDª NX ~ WRYi QD
10. POSKYTOVÁNÍ LICENCÍ, PRÁVA DUŠEVNÍHO VLASTNICTVÍ A ZPRACOVÁNÍ ÚDAJŮ
6 SROH QRVW%ROWXG OXMH NXUŒURYLRGYRODWHOQRX QHYŒKUDGQt D QHS HYRGLWHOQRX OLFHQFLEH P R QRVWLXG ORYDWVXEOLFHQFH QD SRX tYi Qt SODWIRUP \ %ROW) RRG SUR ~ HO\ SRVN\ WRYi Q GRUX RYDFt VOX E\
9 Hª NHUi SUi YD GXª HYQtKR YODVWQLFWYt Y] WDKXMtFt VH NVRIWZ DUX GRNXP HQWDFL LLQIRUP DFtP SRX tYDQŒP QHER Y\ YLQXWŒP VSROH QRVWt %ROWQHER MHMtP MP pQHP E KHP SRVN\ WRYi Q VOX HE V Y\ X LWtP LQIRUP D QtFK WHFKQRORJ Lt SRGOH WFKWR Yª HREHFQŒFK REFKRGQtF SRGP tQHN ] HMP pQD SODWIRUP \ %ROW) RRG D G$Y UQŒFK LQIRUP DFt D ] i URYH NH Yª HP GDW$P D VWDWLVWLNi P WŒNDMtFtP VH GRUX HQt SURYHGHQŒFK S HVSODWIRUP X %ROW) RRG Qi OH VSROH QRVWL%ROW. XUŒUQHVP t NRStURYDWXSUDYRYDWS L] S$VRERYDW] S WQ DQDO\ ] RYD GLVWULEXRYDW GHNRP SLORYDWDQL MLQDN ] MLª "RYDW] GURMRYŒ NyG SODWIRUP \ %ROW) RRG DQ i GQpKR MLQpKR VRIWZ DUX NWHUŒVSROH QRVW%ROWSRX tYi 6 SROH QRVW%ROWMH SRYLQQD YpV GDWD D VWDWLVWLN\ R GRUX HQt ] D ND Gp UR] KRGQp REGREt SR GREX MHGQRKR URNX RG NRQF GDQpKR UR] KRGQpKR REGREt
. XUŒUQHEXGH SODWIRUP X %ROW) RRG SRX tYDWNQHRSUi YQ QŒP LSURWLSUi YQtP ~ HO$P DQ QHEXGH QDUXª RYDW LVH SRNRXª HWQDUXª RYDWi GQp IXQJ RYi Qt SODWIRUP \ %ROW) RRG
. XUŒU EXGH ] SUDFRYi YDW~GDMH NOLHQW$ Y VRXODGX V S tORKRX WFKWR Yª HREHFQŒF REFKRGQtFK SRGP tQHN VP ORXYD R ] SUDFRYi Qt RVREQtFK ~GDM$ 3 RGP tQN\ ] SUDFRYi Q RVREQtFK ~GDM$ NXUŒU$ NWH t MVRX I\ ] LFNŒP L RVREDP L MVRX VWDQRYHQ\ Y =i VDGi F RFKUDQ\ RVREQtFK ~GDM$
11. DŮVĚRNOST
3 R GREX WUYi Qt ] SURVWHGNRYDWHOVNpKR Y] WDKX D SR GREX S WLOHWRG XSO\ QXWt GRE\ WUYi Q QHER XNRQ HQt Yª HREHFQŒFK REFKRGQtFK SRGP tQHN QHVP t VSROH QRVW%ROWDQL NXUŒ
] YH HMQLW i GQp G$Y UQp LQIRUP DFH GUXKp VP OXYQt VWUDQ\ D MVRX SRYLQQL] DFKRYDWMHMLF G$Y UQRVW
’ $Y UQp LQIRUP DFH GUXKp VP OXYQt VWUDQ\ O] H VG OLWWHWtP VWUDQi P SRX] H V S HGFKR] tP StVHP QŒP VRXKODVHP GUXKp VP OXYQt VWUDQ\ 1 HKOHG QD YŒª H XYHGHQp MH P R Q G$Y UQp LQIRUP DFH VG OLWDGYRNi W$P DXGLWRU$P ~ HWQtP SRUDGF$P D VXEGRGDYDWHO$P VP OXYQt VWUDQ\ RYª HP ] D S HGSRNODGX H W\ WR RVRE\ SOQt VYp SRYLQQRVWLYVRXYLVORVWLV VP ORXYRX D Y] WDKXMH VH QD Q GROR ND G$Y UQRVWL
12. PRAVIDLA PRO BOJ PROTI PRANÍ ŠPINAVÝCH PENĚZ
. XUŒUP XVt VSORYDWYª HFKQ\ SR DGDYN\ SODWQŒFK SUi YQtFK S HGSLV$ WŒNDMtFtFK VH ER SURWL SUDQt ª SLQDYŒFK SHQ ] D QHVP t SODWIRUP X %ROW) RRG SRX tYDWN SUDQt ª SLQDYŒF SHQ ] . XUŒU] DUX XMH H VH QD Q MQHY] WDKXMt i GQp P H] LQi URGQt VDQNFH ] i NRQ\ XXXX SURWL WHURULVP X L SRGREQp ] i NRQ\ Y\ KOi ª N\ QD t] HQt S tND] \ YŒ] Y\ i GRV SUDYLGOD DQLSR DGDYN\
6 SROH QRVW%ROWP i SUi YR NRQWURORYDW ] GD NXUŒU GRGU XMH SUDYLGOD ERMH SURWL SUDQ ª SLQDYŒFK SHQ ] D QHER EH] S HGFKR] tKR XSR] RUQ Qt ] DNi ] DWNXUŒURYL SRX tYD SODWIRUP X %ROW) RRG ] G$YRGX SURY HQt SRGYRG$ QHER S tSDGQŒFK MLQŒFK SRUXª HQt YŒª XYHGHQŒFK SUDYLGHO
. XUŒUMH SRYLQHQ QHSURGOHQ LQIRUP RYDWVSROH QRVW%ROWR MDNŒFKNROLRNROQRVWHFK NWHU P RKRX S HGVWDYRYDWSRUXª HQt WRKRWR Oi QNX
13. ODPOVĚDNOST
. XUŒUQHVH YŒKUDGQt RGSRY GQRVW] D SOQ Qt VP ORXY\ R SRVN\ WQXWt GRUX RYDFt VOX E\
] D S tSDGQp Qi URN\ XSODWQ Qp QD MHMtP ] i NODG 6 SROH QRVW%ROWQHQHVH RGSRY GQRV
] D SRUXª HQt LQHGRGU HQt VP ORXY\ R SRVN\ WQXWt GRUX RYDFt VOX E\ D RGP tWi MDNRXNR RGSRY GQRVW] D SRUXª HQt GRSUDYQtFK S HGSLV$ L QHKRG\ N QLP GRMGH S L SOQ Q VP ORXY\ R SRVN\ WQXWt GRUX RYDFt VOX E\
. XUŒU MH SRYLQHQ SOQLWSR DGDYN\ WFKWR Yª HREHFQŒFK REFKRGQtFK SRGP tQHN SRS
] DMLVWLWDE\ MH SOQLOLMHKR ] DP VWQDQFLD QHER GRGDYDWHOp D ] DYD] XMH VH H EXGH MHGQD Y VRXODGX V SRGP tQNDP LD SRYLQQRVWP L NWHUp MVRX YQLFK XYHGHQ\ D S tSDGQŒP LGDOª tP GRKRGDP L VH VSROH QRVWt %ROW. XUŒUD MHKR ] DP VWQDQFLD QHER GRGDYDWHOp LQDGi O SRQHVRX VSROH QRX D QHUR] GtOQRX RGSRY GQRVW] D S tSDGQi SRUXª HQt SRYLQQRVt NWHUŒFK VH GRSXVWt ] DP VWQDQHF D QHER GRGDYDWHO
6 SROH QRVW%ROWSRQHVH RGSRY GQRVW] D ª NRG\ QHER Xª OŒ] LVN NXUŒUD SRX] H Y S tSDG H VSROH QRVW%ROW~P \ VOQ QHER V KUXERX QHGEDORVWt SRUXª t W\ WR Yª HREHFQp REFKRGQ SRGP tQN\
. XUŒU MH SRYLQHQ RGª NRGQLW EUi QLWD ] EDYLWVSROH QRVW%ROWYHª NHUp RGSRY GQRVWL] S tSDGQp Qi URN\ VRXGQt LVSUi YQt t] HQt SR DGDYN\ ] WUi W\ ª NRG\ Qi NODG\ LYŒGD MDNpNROL SRYDK\ Y HWQ SRSODWN$ ] D SUi YQt ] DVWRXSHQt D YŒGDM$ VRXYLVHMtFtFK SRVN\ WRYi QtP GRUX RYDFt VOX E\ NXUŒUHP
3 RNXG NOLHQWXSODWQt SUi YQt Qi URN Y G$VOHGNX SRUXª HQt VP ORXY\ R SRVN\ WQXWt GRUX RYDF VOX E\ EXGH NXUŒUSRYLQHQ ] EDYLWVSROH QRVW%ROWYHª NHUp RGSRY GQRVWLY VRXYLVORVWL WtP WR Qi URNHP
14. OSTATNÍ USTANOVENÍ
’ RGDWH Qp SR DGDYN\ D ] i UXN\ VWDQRYHQp Y QD t] HQt ( 8 QD t] HQt V SRX LMt SRNXG P i XNRQ HQt WFKWR Yª HREHFQŒFK REFKRGQtFK SRGP tQHN QHE
] DEORNRYi Qt S tVWXSX QD SODWIRUP X %ROW) RRG YOLYQD SUi YD NXUŒUD Y\ X tYDMtFtKR SODWIRUP
%ROW) RRG N SRVN\ WRYi Qt GRUX RYDFtFK VOX HE Y OHQVNpP VWi W ( YURSVNp XQLH QHE ( YURSVNpKR KRVSRGi VNpKR SURVWRUX OHQVNŒVWi W
. XUŒUXYHGHQŒY ERG SRGQLNDMtFt X LYDWHOS$VREtFt Y OHQVNpP VWi W P i SUi Y QDSDGQRXWXNRQ HQt WFKWR Yª HREHFQŒFK REFKRGQtFK SRGP tQHN ] DEORNRYi Qt D GDOª
~GDMQp QHGRGU RYi Qt QD t] HQt ] H VWUDQ\ VSROH QRVWL%ROWY VRXODGX V 3 UDYLGO\ LQWHUQtK
V\ VWpP X Hª HQt VWt QRVWt SUR SRGQLNDMtFt X LYDWHOH VSROH QRVWL%ROWNWHUi MVRX NGLVSR] LF QD DGUHVH KWWSV EROWHX HQ OHJ DO
3 RNXG H[ LVWXMt MLQp MD] \ NRYp YHU] H VP ORXY\ EXGH P tWS HGQRVWDQJ OLFNi YHU] H
6 SROH QRVW%ROWVLY\ KUD] XMH SUi YR W\ WR Yª HREHFQp REFKRGQt SRGP tQN\ NG\ NROL] P QL
2 WDNRYp ] P Q NXUŒUD LQIRUP XMH SURVWHGQLFWYtP SODWIRUP \ %ROW) RRG QHER Q H P DLORYp DGUHVH NWHURX NXUŒUVSROH QRVWL%ROWSRVN\ WODOHVSR GQ$ S HGHP
. XUŒUQHVP t ] FHOD DQL] i VWLSRVWRXSLW i GQi ] H VYŒFK SUi Y LSRYLQQRVWt SRGOH WFKW Yª HREHFQŒFK REFKRGQtFK SRGP tQHN
7\ WR Yª HREHFQp REFKRGQt SRGP tQN\ D S tSDGQi SUi YD LQi URN\ Y\ SOŒYDMtFt ] H VP ORXY\ R SRVN\ WQXWt GRUX RYDFt VOX E\ QHER Y VRXYLVORVWLV Qt VH EXGRX tGLWKP RWQŒP SUi YHP ( VWRQVNp UHSXEOLN\ 1 HO] H OL S tVOXª QŒ VSRU NWHUŒ Y] QLNQH Y G$VOHGNX WFKW Yª HREHFQŒFK REFKRGQtFK SRGP tQHN QHER VP ORXY\ R SRVN\ WQXWt GRUX RYDFt VOX E\ Y\ Hª LWVP tUQ EXGH GDQŒVSRUV NRQH QRX SODWQRVWt UR] KRGQXWS HG RNUHVQtP VRXGHP SUR RNUHV+ DUMX YHVWRQVNpP 7DOOLQQX
PŘÍLOHA Č. 1
SMLOUVA O ZPRACOVÁNÍ OSOBNÍCH ÚDAJŮ
7DWR VP ORXYD R ] SUDFRYi Qt RVREQtFK ~GDM$ WYR t QHGtOQRX VRX i VWKODYQt VP ORXY\ D EXGH VH Y] WDKRYDW QD Yª HFKQ\ Y] WDK\ NWHUp Y] QLNDMt P H] LVSROH QRVWt %ROWD NXUŒUHP E KHP SRX tYi Qt SODWIRUP \ %ROW
) RRG D WŒNDMt VH ] SUDFRYi Qt RVREQtFK ~GDM$
ČÁST 1
Základní informace:
A. Během plnění smlouvy o poskytnutí doručovací služby a používání platformy Bolt Food
EXGRX VSROH QRVW%ROWD NXUŒUY] i MHP Q VGtOHWRVREQt ~GDMH MDNR WR VDP RVWDWQt VSUi YFL~GDM$
B. V případě rozporu mezi smlouvou o poskytnutí doručovací služby a smlouvou
R ] SUDFRYi Qt RVREQtFK ~GDM$ Y VRXYLVORVWL VH ] SUDFRYi QtP RVREQtFK ~GDM$ EXGH P tWS HGQRVW VP ORXYD R ] SUDFRYi Qt RVREQtFK ~GDM$
1. OBECNÁ USTANOVENÍ A DEFINICE
3 RMP \ SRX tYDQp Y WpWR VP ORXY R ] SUDFRYi Qt RVREQtFK ~GDM$ P DMt YŒ] QDP NWHUŒ MLP MH S L HQ YH Yª HREHFQŒFK REFKRGQtFK SRGP tQNi FK QHER Y Oi QNX REHFQpKR QD t] HQt ( YURSVNpKR SDUODP HQWX D 5 DG\ ( 8 R RFKUDQ RVREQtFK ~GDM$ Gi OH MHGQDPR .
3 RMP HPsu˜ bjekt údajů se rozumí identifikovaná nebo identifikovatelná fyzická osoba, které
SRX tYi SODWIRUP X %ROW) RRG D NWHUp VH VGtOHQp RVREQt ~GDMH WŒNDMt
9 H VP \ VOX QD t] HQt * ’ 3 5 MVRX VSROH QRVW%ROWLNXUŒUVSUi YFL~GDM$ VRKOHGHP QD ] SUDFRYi Qt RVREQtFK ~GDM$ NWHUp ND GŒFK ] QLFK YH VYp REODVWLS$VREQRVWLSURYi Gt
2. OBECNÉ POVINNOSTI KURÝRA
. XUŒU VP t RVREQt ~GDMH ] SUDFRYi YDWSRX] H Y VRXODGX V SODWQŒP L SUi YQtP L S HGSLV\ XVWDQRYHQtP LYª HREHFQŒFK REFKRGQtFK SRGP tQHN D XVWDQRYHQtP LWpWR VP ORXY\ R ] SUDFRYi Qt RVREQtFK ~GDM$
. XUŒUQHVP t RVREQt ~GDMH ] SUDFRYi YDWP LP R ( YURSVNŒKRVSRGi VNŒSURVWRU
. XUŒUVH ] DYD] XMH ] SUDFRYi YDWRVREQt ~GDMH S LMDWp RG VSROH QRVWL%ROWYŒKUDGQ Y VRXODGX VH ] i VDGDP L] SUDFRYi Qt ~GDM$ SRSVDQŒP LY i VWL WpWR VP ORXY\ D SRX] H SUR ~ HO\ SRSVDQp Y i VWL WpWR VP ORXY\ SRNXG VXEMHNW~GDM$ QHXG OLONXUŒURYLVRXKODV V GDOª tP ] SUDFRYi QtP
$ E\ VH S HGHª OR SRFK\ EQRVWHP SODWt H NXUŒUQHVP t SRX tYDWRVREQt ~GDMH VXEMHNWX ~GDM$ SUR P DUNHWLQJ RYp ~ HO\ SRNXG VXEMHNW~GDM$ YŒVORYQ QHVWDQRYLOMLQDN
. XUŒUMH SRYLQHQ ] DMLVWLWQDSURVWRX G$Y UQRVWRVREQtFK ~GDM$ NWHUp REGU t RG VSROH QRVWL%ROW
. XUŒUMH SRYLQHQ ] DMLVWLWDE\ S tVWXS N RVREQtP ~GDM$P S LMDWŒP RG VSROH QRVWL%ROWREGU HOL SRX] H WL] i VWXSFLNXUŒUD NWH t MH QXWQ SRWHEXMt Y VRXYLVORVWLV SOQ QtP VYŒFK SRYLQQRVWt D DE\ VH QD Yª HFKQ\ WDNRYp ] i VWXSFH Y] WDKRYDOD SRYLQQRVW] DFKRYDWG$Y UQRVW
. XUŒU MH SRYLQHQ ] DMLVWLW ] DEH] SH HQt RVREQtFK ~GDM$ Y ] i MP X MHMLFK RFKUDQ\ S HG QH~P \ VOQŒP L QHRSUi YQ QŒP ] SUDFRYi QtP ] YH HMQ QtP L ] QL HQtP . XUŒU MH P LP R MLQp SRYLQHQ ] DMLVWLWDE\ QHE\ O\ SR L] RYi Q\ i GQp I\ ] LFNp DQL i GQp MLQp NRSLH ~GDM$ SRVN\ WQXWŒFK NXUŒURYLSURVWHGQLFWYtP SODWIRUP \ %ROW) RRG
3 R XNRQ HQt Yª HREHFQŒFK REFKRGQtFK SRGP tQHN MH NXUŒU SRYLQHQ VP D] DWQHER ] QL LW Yª HFKQ\ RVREQt ~GDMH S LMDWp RG VSROH QRVWL%ROWY HWQ Yª HFK ] i OR QtFK NRSLt RVREQtFK
~GDM$ Y MHKR GU HQt NWHUp S LMDORG VSROH QRVWL%ROWSRNXG QHP i MLQRX ] i NRQQRX SRYLQQRVW
SRGOH SODWQŒFK SUi YQtFK S HGSLV$ QHER VXEMHNW~GDM$ QHXG OLONXUŒURYL VRXKODV V GDOª tP
] SUDFRYi QtP D XFKRYi Yi QtP RVREQtFK ~GDM$
3 RNXG NXUŒUY\ X tYi GtOt ] SUDFRYDWHOH SRQHVH SOQRX RGSRY GQRVW] D MHMLFK MHGQi Qt
6 SROH QRVW%ROWP i SUi YR NG\ NROL ] NRQWURORYDW ] GD NXUŒU VP ORXYX R ] SUDFRYi Qt RVREQtFK
~GDM$ GRGU XMH
3. PRÁVA SUBJEKTU ÚDAJŮ
2 E VP OXYQt VWUDQ\ MVRX SRYLQQ\ ] DMLVWLW DE\ E\ O\ MHMLFK SRVWXS\ S L] SUDFRYi Qt RVREQtFK
~GDM$ YVRXODGX VH ] i NRQHP
. XUŒU ] DUX XMH H EXGRX S L ] SUDFRYi Qt RVREQtFK ~GDM$ UHVSHNWRYi QD Yª HFKQD SUi YD VXEMHNW$ ~GDM$ SRGOH QD t] HQt * ’ 3 5 D WR ] HMP pQD WDWR SUi YD
SUi YR QD S tVWXS SRGOH Oi QNX QD t] HQt * ’ 3 5 SUi YR QD RSUDYX SRGOH Oi QNX QD t] HQt * ’ 3 5
SUi YR QD YŒP D] ˜SUi YR QD EŒW] DSRP HQXW‡ SRGOH Oi QNX QD t] HQt * ’ 3 5 SUi YR QD RP H] HQt ] SUDFRYi Qt SRGOH Oi QNX QD t] HQt * ’ 3 5
SUi YR QD S HQRVLWHOQRVW~GDM$ SRGOH Oi QNX QD t] HQt * ’ 3 5
4. PORUŠENÍ ZABEZPEČENÍ OSOBNÍCH ÚDAJŮ
9 S tSDG SRGH] HQt QD SRUXª HQt ] DEH] SH HQt RVREQtFK ~GDM$ YVRXYLVORVWLVRVREQtP L
~GDMLS LMDWŒP LRG VSROH QRVWL%ROWQHER Y S tSDG LQFLGHQWX NWHUŒSUDYG SRGREQ SRYHGH N SRUXª HQt ] DEH] SH HQt RVREQtFK ~GDM$ MH NXUŒU SRYLQHQ R VLWXDFL QHSURGOHQ LQIRUP RYDW VSROH QRVW%ROW
. XUŒUMH SRYLQHQ SRVODWVSROH QRVWL%ROWXSR] RUQ Qt QHSURGOHQ QHMSR] G MLYª DN GR KRGLQ RG RNDP LNX NG\ VH R SRUXª HQt ] DEH] SH HQt RVREQtFK ~GDM$ GR] Y G O
5. ODPOVĚDNOST A NÁHRADA ŠKODY
. XUŒUS HEtUi SOQRX RGSRY GQRVWD MH SRYLQHQ RGª NRGQLWD ] EDYLWVSROH QRVW%ROWYHª NHUp RGSRY GQRVWL] D MDNpNROL] i YD] N\ ª NRG\ SRNXW\ XOR HQp YH VSUi YQtP t] HQt LMDNpNROLMLQp Qi URN\ NWHUp Y$ L VSROH QRVWL %ROWY] QLNQRX QHER NWHUp MDNi NROL RVRED XSODWQt Y$ L VSROH QRVWL %ROWY VRXYLVORVWL V SRUXª HQtP VP ORXY\ R ] SUDFRYi Qt RVREQtFK ~GDM$ QHER SR DGDYN$ SRGOH SODWQŒFK SUi YQtFK S HGSLV$ ] H VWUDQ\ NXUŒUD
9 S tSDG SRUXª HQt MDNpKRNROL XVWDQRYHQt VP ORXY\ R ] SUDFRYi Qt RVREQtFK ~GDM$ QHER SR DGDYNX SRGOH SODWQŒFK SUi YQtFK S HGSLV$ EXGH NXUŒU SRYLQHQ Y SOQp YŒª L QDKUDGLW VSROH QRVWL%ROWª NRGX WtP WR SRUXª HQtP S tP R LQHS tP R ] S$VREHQRX Y HWQ Qi NODG$ QD SUi YQt VOX E\ VSRMHQp VGDQŒP SRUXª HQtP
. XUŒUMH SRYLQHQ QHSURGOHQ LQIRUP RYDWVSROH QRVW%ROWSRNXG QD Q MEXGH SRGi QD MDNi NROL DORED QHER P X EXGH YH VSUi YQtP t] HQt XOR HQD SRNXWD Y VRXYLVORVWL VH VP ORXYRX R ] SUDFRYi Qt RVREQtFK ~GDM$
6. ZÁVĚREČNÁ USTANOVENÍ
6 P ORXYD R ] SUDFRYi Qt RVREQtFK ~GDM$ EXGH Y SODWQRVWL SR GREX WUYi Qt Yª HREHFQŒFK REFKRGQtFK SRGP tQHN
6 P ORXYD R ] SUDFRYi Qt RVREQtFK ~GDM$ VH tGt HVWRQVNŒP L] i NRQ\
ČÁST 2
Zásady zpracování údajů
2 P H] HQt ~ HOX 2 VREQt ~GDMH VP t EŒW] SUDFRYi Yi Q\ D SRX tYi Q\ SRX] H SUR ~ HO\ SRSVDQp Y i VWL
. YDOLWD D S LP HQRVW~GDM$ 2 VREQt ~GDMH P XVt EŒWS HVQp S LP HQp UHOHYDQWQt D WDP NGH WR MH QXWQp DNWXDOL] RYDQp
7 UDQVSDUHQWQRVW 6 XEMHNW\ ~GDM$ P XVt REGU HWLQIRUP DFH R MHMLFK VKURP D RYDQŒFK RVREQtFK
~GDMtFK DE\ E\ OR ] DMLª WQR MHMLFK VSUDYHGOLYp ] SUDFRYi Qt LQIRUP DFH R ~ HOHFK ] SUDFRYi Qt D
S HGi Yi Qt
%H] SH QRVWD G$Y UQRVW 6 SUi YFH ~GDM$ P XVt S LMP RXWWHFKQLFNi D RUJ DQL] D Qt EH] SH QRVWQt RSDWHQt NWHUi MVRX S LP HQi UL] LN$P Y\ VN\ WXMtFtP VH Y VRXYLVORVWL VH ] SUDFRYi QtP MDNR QDS tNODG SURWL Qi KRGQpP X QHER QHGRYROHQpP X ] QL HQt QHRSUi YQ QpP X VG ORYi Qt QHER S tVWXSX
3 Ui YR QD S tVWXS RSUDYX YŒP D] D Qi P LWNX 6 XEMHNW\ ~GDM$ P XVt REGU HWRVREQt LQIRUP DFH NWHUp R QLFK GU t VSUi YFH 6 XEMHNW\ ~GDM$ P XVt P tWP R QRVWQHFKDWRVREQt LQIRUP DFH NWHUp VH MLFK WŒNDMt RSUDYLW] P QLWQHER Y\ P D] DWSRNXG MVRX QHS HVQp QHER MVRX ] SUDFRYi Yi Q\ Y UR] SRUX V WP LWR
] i VDGDP L
ČÁST 3
1. Subjekty údajů
) \ ] LFNp RVRE\ NWHUp SRX tYDMt SODWIRUP X %ROW) RRG NOLHQWL
2. Účel zpracování údajů
8 P R QLWVXEMHNW$P ~GDM$ SRX tYDWSODWIRUP X %ROW) RRG N REMHGQi Yi Qt GRUX RYi Qt REMHGQDQŒFK MtGHOSURVWHGQLFWYtP NXUŒU$
3. Kategorie osobních údajů
1 i VOHGXMtFt ~GDMH SRVN\ WQXWp R VXEMHNWX ~GDM$ S HVSODWIRUP X %ROW) RRG N HVWQt MP pQR D SUYQt StVP HQR S tMP HQt
WHOHIRQQt tVOR
REVDK REMHGQi YN\ D FHQD REMHGQi YN\
DGUHVD QD NWHURX P i EŒWREMHGQi YND GRUX HQD Y HWQ NyGX NH YVWXSQt EUDQFH DWG MDNpNROLGDOª t GHWDLO\ NWHUp NOLHQWVG Ot NXUŒURYLS HVSODWIRUP X %ROW) RRG
4. Doba zpracování
3 tMHP FH ~GDM$ NXUŒU VH ] DYD] XMH VP D] DWQHER ] QL LWRVREQt ~GDMH ND GpKR VXEMHNWX ~GDM$ S LMDWp RG RGHVLODWHOH ~GDM$ VSROH QRVW%ROWGR MHGQRKR P VtFH RG VSOQ Qt S tVOXª Qp REMHGQi YN\ SRNXG VXEMHNW~GDM$ QHXG OLOS tMHP FH ~GDM$ NXUŒURYL VDP RVWDWQŒVRXKODVVGDOª tP ] SUDFRYi QtP
5. Citlivé údaje
1 HGRFKi ] t NS HGi Yi Qt i GQŒFK FLWOLYŒFK RVREQtFK ~GDM$
PŘÍLOHA Č. 2
POŽADAVKY NA POSKYTOVÁNÍ DORUČOVACÍ SLUŽBY
7DWR S tORKD WYR t QHGtOQRX VRX i VWYª HREHFQŒFK REFKRGQtFK SRGP tQHN 9 ª HFKQ\ SRMP \ EXGRX P tW YŒ] QDP NWHUŒMH MLP S L HQ YH Yª HREHFQŒFK REFKRGQtFK SRGP tQNi FK
1. Požadavky na kurýry
. XUŒUGRVi KOY NX OHW
. XUŒU QHVP t SRVN\ WRYDWGRUX RYDFt VOX E\ Y GRE NG\ WUSt QDND OLYRX QHP RFt NWHUp VLMH Y GRP . XUŒU MH D ] D ND GŒFK RNROQRVWL S L SRVN\ WRYi Qt GRUX RYDFt VOX E\ EXGH YH
] GUDYRWQtP VWDYX YKRGQpP N SRX tYi Qt ] YROHQpKR GRSUDYQtKR SURVWHGNX 6 SROH QRVW%ROW P i SUi YR VL RG NXUŒUD NG\ NROL Y\ i GDWS HGOR HQt ] GUDYRWQtKR RVY G HQt 3 RNXG H[ LVWXMH G$YRG VH GRP QtYDW H NXUŒU QHQt VFKRSHQ EH] SH Q GRUX RYDWREMHGQi YN\ QHER SRNXG NXUŒURGP tWQH ] GUDYRWQt RVY G HQt S HGOR LWEXGH P tWVSROH QRVW%ROWSUi YR ] DNi ] DWNXUŒURYL S tVWXS QD SODWIRUP X %ROW) RRG
. XUŒUQHVP t SRVN\ WRYDWGRUX RYDFt VOX EX SRG YOLYHP DONRKROX LRP DP QŒFK Oi WHN
2. Požadavky na poskytování doručovací služby
3 RNXG P XVt EŒWSRGOH SODWQŒFK SUi YQtFK S HGSLV$ NXUŒU ] DUHJ LVWURYDQŒ MDNR SRVN\ WRYDWHO VOX HE SRGQLNDWHOQHER REGREQŒVXEMHNWSUR GD RYp LMLQp ~ HO\ P XVt VSORYDWS tVOXª Qp SR DGDYN\ SR FHORX GREX SRVN\ WRYi Qt GRUX RYDFt VOX E\ SURVWHGQLFWYtP SODWIRUP \ %ROW
) RRG
3 R UHJ LVWUDFLQD SODWIRUP %ROW) RRG EXGH NXUŒUSRYLQHQ ] ~ DVWQLWVH ª NROHQt ] DP HQpKR QD K\ J LHQX D RFKUDQX ] GUDYt D SRWYUGLW H ª NROHQt DEVROYRYDO
. XUŒUVH QHEXGH S L t] HQt FKRYDWEH] RKOHGQ FR ] DKUQXMH QHEH] SH QRX Mt] GX t] HQt YR] LGOD Y QHY\ KRYXMtFtP VWDYX SRYROHQt QHRSUi YQ Qp WHWt VWUDQ DE\ NXUŒUD YH YR] LGOD GRSURYi ] HOD S LSRVN\ WRYi Qt GRUX RYDFt VOX E\
7HUP RWDª N\ SRX tYDQp N GRUX RYi Qt P XVt EŒW LVWp D Y GREUpP VWDYX 3 RNXG NXUŒU N GRUX RYi Qt SRX tYi YR] LGOR P XVt EŒWLGDQp YR] LGOR LVWp D YGREUpP VWDYX
. XUŒU VH P XVt S HG ND GŒP GRUX HQtP XMLVWLW H MH WHUP RWDª ND LVWi D H ML SRX tYi
] S$VREHP NWHUŒ ] DMLª "XMH EH] SH QRVWSRWUDYLQ D RFKUDQX ] GUDYt D EUi Qt NRQWDP LQDFLMtGOD
. XUŒUMH SRYLQHQ WHUP RWDª NX GOH SRWHE\ LVWLWKDG tNHP DE\ E\ OD WHUP RWDª ND S LGRUX RYi Qt REMHGQi YHNY G\ LVWi
. XUŒU VP t N Lª WQt WHUP RWDª N\ SRX tYDWSRX] H WDNRYp SURVWHGN\ D LVWLWML WDNRYŒP
] S$VREHP NWHUŒ QH] S$VREXMH NRQWDP LQDFL MtGOD DQL QHRKUR XMH OLGVNp ] GUDYt LVWLFt D GH] LQIHN Qt SURVWHGN\ P XVt Y G\ SRX tYDWYVRXODGX VSRN\ Q\ YŒUREFH WFKWR S tSUDYN$
. XUŒU MH SRYLQHQ ] DMLVWLW DE\ E\ OR REMHGQDQp MtGOR FKUi Q QR S HG NRQWDP LQDFt D WR WtP
] S$VREHP H EXGH WHUP RWDª ND Y SU$E KX FHOpKR GRUX RYDFtKR SURFHVX i GQ X] DY HQD
- H OL YR] LGOHP GRUX RYi QR L Q FR MLQpKR QH MtGOR EXGH NXUŒUSRYLQHQ ] DMLVWLWGRVWDWH QRX VHSDUDFLMtGOD YWHUP RWDª FH DE\ QHGRª OR NH NRQWDP LQDFL
. XUŒUMH SRYLQHQ ] DMLVWLWDE\ E\ OD REMHGQi YND NOLHQWRYLGRUX HQD QHMSR] G MLGR KRGLQ\ RG RNDP LNX NG\ E\ OR MtGOR YUHVWDXUDFLS LSUDYHQR
PŘÍLOHA Č. 3
POKYNY PRO POUŽÍVÁNÍ PLATFORMY BOLT FOOD
7DWR S tORKD WYR t QHGtOQRX VRX i VWYª HREHFQŒFK REFKRGQtFK SRGP tQHN 9 ª HFKQ\ SRMP \ EXGRX P tW YŒ] QDP NWHUŒMH MLP S L HQ YH Yª HREHFQŒFK REFKRGQtFK SRGP tQNi FK
$ E\ P RKONXUŒU SRVN\ WRYDWGRUX RYDFt VOX EX P XVt VH R] QD LWQD SODWIRUP %ROW) RRG ] D DNWLYQtKR VWLVNQXWtP WOD tWND ˜* R 2 QOLQH‡ 3 RNXG VL NXUŒU S HMH GDQŒ GHQ SRVN\ WRYi Qt GRUX RYDFt VOX E\ XNRQ LWP XVt VH QD SODWIRUP %ROW) RRG R] QD LW] D QHDNWLYQtKR VWLVNQXWtP WOD tWND ˜6 WRS 1 HZ 5 HTXHVWV‡
3 LSRVN\ WRYi Qt GRUX RYDFt VOX E\ D MLQG\ E\ P ONXUŒULGHi OQ QRVLWRG Y VH ] QD NRX %ROW SRNXG VLMHM] DNRXSLO
- DNP LOH SURYR] RYDWHOUHVWDXUDFH S LMP H REMHGQi YNX ] DGDQRX NOLHQWHP EXGH Q NWHUpP X ] NXUŒU$ Y RNROt RGHVOi Q SR DGDYHN . XUŒUVH P $ H UR] KRGQRXWWHQWR SR DGDYHN S LMP RXW L RGP tWQRXW
. XUŒUP $ H S LMtP DWQRYp SR DGDYN\ ML S HG GRNRQ HQtP GRUX HQt S HGFKR] t REMHGQi YN\
2 EMHGQi YND P XVt EŒWY\ ] YHGQXWD NXUŒUHP QHMSR] G ML P LQXWSRWp FR SDUWQHU R] QD t REMHGQi YNX MDNR 3 LSUDYHQR NY\ ] YHGQXWt
3 R Y\ ] YHGQXWt REMHGQi YN\ Y UHVWDXUDFLR] QD t NXUŒUREMHGQi YNX QD SODWIRUP %ROW) RRG ] D Y\ ] YHGQXWRX WM˜3 LFNHG 8 S‡
3 R S HGi Qt REMHGQi YN\ NOLHQWRYL R] QD t NXUŒU REMHGQi YNX QD SODWIRUP %ROW) RRG ] D GRUX HQRX WM˜’ HOLYHUHG‡
3 RNXG NOLHQWREMHGQi YNX QHS HYH] P H QH] YHGi WHOHIRQ QHUHDJ XMH QD ] YRQHN DWG P XVt VH MHMNXUŒUDOHVSR WLNUi WSRNXVLWNRQWDNWRYDWQD WHOHIRQQtP tVOH XYHGHQpP QD SODWIRUP %ROW
) RRG D SR NDWV REMHGQi YNRX QD P tVW GRUX HQt SR GREX DOHVSR P LQXW3 RNXG MH NOLHQW S HVWR LQDGi OH QHGRVWXSQŒD REMHGQi YNX QHS HYH] P H NRQWDNWXMH NXUŒU] i ND] QLFNp VOX E\ VSROH QRVWL%ROWDE\ WDN XP R QLOVSROH QRVWL%ROWGRUX HQt ] UXª LWD Y\ ~ WRYDWNOLHQWRYLFHQX Y SOQp YŒª L . XUŒUWDNp REGU t GDOª t SRN\ Q\ RKOHGQ REMHGQi YN\