Support Term. Support for Customers with a. Software Support contract shall automatically renew for additional annual Support Terms unless Customer provides Qlik with written notice of non-renewal at least forty-five (45) days prior to the end of the then-current Support period. Support fees are payable annually in advance and subject to increase for any renewal period, provided (i) Qlik notifies Customer of such fee increase at least sixty (60) days prior to the end of the then- current Support Term; and (ii) the increase does not exceed five percent (5%) of the Support fees for the then-current period. Where Customer receives support services from an Authorized Reseller, such support services will be provided pursuant to a separate written agreement between Customer and the Authorized Reseller.
