Additional Details. Fees at risk only apply to the annual platform subscription service fees. Performance Guarantee Technology Data File Accuracy and Timeliness Performance Guarantee Level The performance guarantee for Data/File Accuracy and Timeliness is defined as follows: 98% of eligibility/participation files with valid records and in previously agreed upon file specifications will be loaded within 2 business days of receipt. Within one business day of detecting file errors Virgin Pulse will generate error report and send to appropriate vendor. How to Measure Performance Guarantee Quarterly report which will be provided upon client request. Percent of Fees at Risk 1.0% of annual platform subscription service fees; pro-rated across all files received in program year. Additional Details: Fees at risk only apply to the annual platform subscription service fees.
Additional Details. Fees at risk only apply to the annual platform subscription service fees. Performance Guarantee – Technology – Data File Accuracy and Timeliness Performance Guarantee Level The performance guarantee for Data/File Accuracy and Timeliness is defined as follows: 98% of eligibility/participation files with valid records and in previously agreed upon file specifications will be loaded within 2 business days of receipt. Within one business day of detecting file errors Virgin Pulse will generate error report and send to appropriate vendor. How to Measure Performance Guarantee Quarterly report which will be provided upon client request. Percent of Fees at Risk 1.0% of annual platform subscription service fees; pro-rated across all files received in program year. Additional Details: Fees at risk only apply to the annual platform subscription service fees. Performance Guarantee – Technology – Report Timeliness Performance Guarantee Level The performance guarantee for Report Timing of Delivery is defined as follows: Standard Reports: Delivered within 15 business days after the end of the month or the quarter. Ad-Hoc Reports: Reports that are captured in Statement of Work’s (SOWs), which are signed off by both client and Virgin Pulse, will be delivered in the timelines defined within the signed SOW for each ad-hoc report. How to Measure Performance Guarantee Quarterly report which will be provided upon client request. Percent of Fees at Risk • 1.0% of annual platform subscription service fees. • 0.5% to be paid for Standard Reports; 0.5% to be paid for ad-hoc reports. • Each will be assessed Quarterly with .125% at risk per measure, per quarter. Additional Details: Fees at risk only apply to the annual platform subscription service fees and assume the following: Fees at risk would not apply should there be unforeseeable circumstances such as client’s inability to receive the reports (for example, if there are network issues) or force majeure that prevent us from delivering the reports as promised. Performance Guarantee – Product – Member Product Satisfaction Performance Guarantee Level The performance guarantee for Member Satisfaction is defined as follows: Members will indicate they are satisfied or very satisfied with the Virgin Pulse program, by indicating a 3 or above on a 5-point scale during annual Member Satisfaction survey. 70% or more will respond within this standard. How to Measure Performance Guarantee Member satisfaction survey results.
Additional Details. We have no responsibility if anyone fails to honor your Card for any reason or for any retention of your Card by any machine, merchant, financial institution or any other person. We have no responsibility for any merchandise purchased or services rendered to you through the use of your Card, except for liability that is specifically imposed on us by law. Subject to the rights granted to you by any applicable law, including the Fair Credit Billing Act, you agree we are not responsible for any claim you might have regarding the purchases of goods or services made with your Card and you agree to assert only against the seller of the merchandise or services, and not against us, all defenses, rights and claims which you may have relating to goods or services purchased through the use of your Card.
Examples of Additional Details in a sentence
Additional Details: Fees at risk only apply to the annual platform subscription service fees and assume the following: Fees at risk would not apply should example, if there are network issues) or force majeure that prevent us from delivering the reports as promised.
Additional Details: Fees at risk only apply to the annual platform subscription service fees.
Percent of Fees at Risk 50% of Implementation Fee at risk: 50% for Implementation Satisfaction: credited in full at less than or equal to 6/10; credit pro-rated for 7.9- 6.1/10 50% for Implementation Timeliness Additional Details: Fees at risk only apply to the first-year implementation fees as outlined in the client Order Form.
More Definitions of Additional Details
Additional Details. We may reject and return to you any payment that creates a credit balance on your Account. Any credit balance we allow will not be available until we confirm that your payment has cleared. We may reduce the amount of any credit balance by any new amounts billed to your Account. You may contact us as provided on your Statement and request a refund of any available credit balance. If you contact us in writing, we will refund your credit balance within 7 Business Days from our receipt of your written request.
Additional Details. We may report information about your Account to other creditors, other financial institutions and credit bureaus. Late payments, missed payments or other defaults on your Account may be reflected in your credit report. Information we provide might appear on your and the Authorized Users’ credit reports. This could include negative information if you do not comply with the terms of this Agreement. You have the right to dispute the accuracy of information we have reported. If you believe that any information about your Account that we have reported to a credit bureau is inaccurate, or if you believe that you have been the victim of identity theft in connection with your Account or in connection with any other loan or extension of credit made by us, write us at the address given under the paragraph titled “Other Customer Service Information” below. Please include the heading “Attn: Fraud/Dispute” when you address your envelope, and please include your name, address, Account number, telephone number and a brief description of the problem. If available, please include a copy of the credit report in question. If you believe that you have been the victim of identity theft, you should send us a police report or written statement in a form we provide you alleging that you are the victim of identity theft for a specific debt. Once we receive such documentation, we will cease all debt collection activity until we have reviewed the materials, determined that the debt is still collectible, complied with all obligations under federal law and sent you a written notice describing the basis for our determination.
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