Assistance Request definition

Assistance Request has the meaning ascribed thereto in Schedule 8.1B.
Assistance Request or “Trouble Ticket” means a request for assistance made by a Customer (that has entered into a Maintenance Agreement for Silver or superior service level agreement) by opening a Trouble Ticket in the Support Portal at the address http://support.exact-learning.com or for Platinum level users also over the phone. Each Assistance Request is complete once all the elements specified in clause 3.1.8 of these General Terms and Conditions have been obtained;
Assistance Request and "AR" means a request for RTS support, as described in Section 0 of this SOW.

Examples of Assistance Request in a sentence

  • Employees must complete an Education Assistance Request Form and have it approved by their supervisor and the County Administrator before classes begin.

  • Any young person, particularly a vulnerable young person or one at risk of social exclusion, can apply for assistance with travel using the Exceptional Needs Travel Assistance Request form.

  • However, such applicants who move into an eligible living situation may apply for this component using both the HEAP Cooling Assistance Request for Benefit (LDSS-4992) and the HEAP Application (LDSS-3421).

  • Districts must determine an applicant’s eligibility for the HEAP CAC within 30 business days of receipt of the completed HEAP Cooling Assistance Request for Benefit (LDSS-4992) and/or the HEAP Application (LDSS-3421).

  • Students are encouraged to use the following electronic forms posted on the web-links portion of the Moodle Student Site:  The Student Assistance Request Form is used for Moodle technical assistance, academic assistance, to request file re-evaluations, etc.

  • TAS will use Form 12412, Taxpayer Advocate Service Operations Assistance Request, to initiate the OAR process.

  • Questions regarding textbooks or textbook delivery should be directed to the Student Assistance Request Form on the Moodle Student Site.

  • Any change to a student’s home address must be communicated immediately to the Office of Accelerated Degree Programs via the Student Assistance Request Form on the Moodle Student Site.

  • Each request shall be documented on the County Technical Assistance Request Form and provided to the S2W Program Manager.

  • Those desiring to participate must seek prior approval by submitting an Educational Assistance Request form to the Human Resources Department through the Police Chief.


More Definitions of Assistance Request

Assistance Request has the meaning ascribed thereto in Schedule 8.1B. “Bug Fixing Request” has the meaning ascribed thereto in Schedule 8.1B. “Business Day” means a day on which commercial banks in Tokyo, Japan and San Diego, California, United States of America are generally open to conduct their regular banking business. “Celution One Consumables” means the OC-1020-IP consumables developed and manufactured by or for Olympus as described in Schedule 2.3D. “Celution One Device” means the OC-1000-D3 device developed and manufactured by or for Olympus as described in Schedule 2.3C. “Code” means the United States Internal Revenue Code of 1986, as amended. “Covered Product” means all Products that Olympus shipped to the European Union and that since being shipped to the European Union have been used exclusively by or for Cytori in the European Union. “Cytori” has the meaning ascribed thereto in the opening paragraph of this Agreement. “Cytori Confidential Information” means (i) the JV Information and Documentation (not including the Intellectual Property Rights of Olympus), (ii) all confidential or proprietary information previously provided by Cytori to Olympus pursuant to the Related Agreements that was marked as confidential if in written (including electronic) form, or if in oral form, was followed by a writing confirming that the information is “confidential” within thirty (30) Business Days after oral disclosure, (iii) all confidential or proprietary information that Cytori provided to Olympus pursuant to this Agreement that is marked as confidential if in written (including electronic) form, or if in oral form, is followed by a writing confirming that the information is “confidential” within thirty (30) Business Days after oral disclosure, (iv) the following written or electronic materials Olympus received from Cytori relating or pertaining to the JV and the development of the Final Celution Devices, Celution One Device, Celution One Consumables and Deliverables whether or not such written or electronic materials are marked or confirmed as confidential: - i -
Assistance Request or "AR" shall mean a customer-initiated request for Maintenance Services to be performed. An AR will be considered valid when Lucent acknowledges the request for assistance and confirms receipt by providing CUSTOMER with an AR tracking number also known as call number or ticket number. An AR may be initiated by CUSTOMER by telephone through the Lucent designated technical support number(s) identified in this Agreement or through the Xxxxxx.xxx Web site ("Xxxxxx.xxx"): xxxx://xxx.xxxxxx.xxx/support. Xxxxxx.xxx should not be used to initiate an AR when urgent assistance is needed. Requests for assistance opened through Xxxxxx.xxx are exempt from all Response requirements as defined in this SOW.
Assistance Request or "AR" shall mean an Owner-initiated request for Maintenance Services to be performed. An AR will be considered valid when Vendor acknowledges the request for assistance from Owner and confirms our acknowledgement by providing Owner with an AR tracking number (call number, ticket number). An AR may be initiated by Owner by telephone through the Vendor designated technical support number(s) identified in this Agreement or through the Vendor's web site ("Lucent.com"): http://www.lucent.com/support. Lucent.com should not xx xxxx xo inxxxxxx xx XX xxxx xxxxxx xxxxstxxxx xx xxeded. Requests for assistance opened through Lucent.com are exempt from all response requirements as defined in xxxx xxxxement of work ("SOW").

Related to Assistance Request

  • Urgent care request means a claim relating to an admission, availability of care, continued stay or health care service for which the covered person received emergency services but has not been discharged from a facility, or any Pre-Service Claim or concurrent care claim for medical care or treatment for which application of the time periods for making a regular external review determination:

  • Commercial use request means a re- quest from or on behalf of one who seeks information for a use or purpose that furthers the commercial, trade, or profit interests of the requester or the person on whose behalf the request is made.

  • Service Request means a request for service such as adds, moves, changes and technical assistance;

  • Advance Request means a request for an Advance submitted by Borrower to Lender in substantially the form of Exhibit A.

  • Access Service Request (ASR) is an industry standard form used by the Parties to add, establish, change or disconnect trunks for the purposes of Interconnection.

  • New Service Request means an Interconnection Request, a Completed Application, or an Upgrade Request.

  • Access Request means a request for access to Facilities and/or Services on the Access List made by the Access Seeker under subsection 5.4.5 of the MSA Determination and containing the information in subsection 5.4.6 of the MSA Determination and in Clause 5(b) hereof and as per the format in Appendix A hereof.

  • major non-compliance outcome notification means a notification received by a council under section 19N(3) or (4) of the Food Act 1984, or advice given to council by an authorized officer under that Act, of a deficiency that does not pose an immediate serious threat to public health but may do so if no remedial action is taken

  • Work request means a document prepared by the Contractor which describes over and above work being proposed.

  • Project Management Report means each report prepared in accordance with Section 4.02 of this Agreement;

  • Application Review Start Date means the later date of either the date on which the District issues its written notice that the Applicant has submitted a completed Application or the date on which the Comptroller issues its written notice that the Applicant has submitted a completed Application and as further identified in Section 2.3.A of this Agreement.

  • Release Request has the meaning set forth in Section 2.1.

  • Contract Monitor means the Department employee identified in Section 1.6 of the IFB as the Contract Monitor.

  • Local Service Request or "LSR" means the industry standard forms and supporting documentation used for ordering local services.

  • L/C Request has the meaning specified in Section 2.4(b).

  • Support Request means a request for assistance received by Blackboard's Service Desk and/or Service Desk Infrastructure from an Authorized User, such as any answered phone call, answered email, or answered chat.

  • Access Service Request (ASR) means the industry standard form used by the Parties to add, establish, change or disconnect trunks for the purposes of Interconnection.

  • Due Diligence Request means the due diligence request letter from Xxxxxxx and Xxxxxx LLP, counsel to the Purchaser, dated March 6, 2024.

  • Bona Fide Request (BFR) is the process described in the applicable Appendix UNE.

  • Change Request means a change request made in accordance with Section 4 below and in the form made available by SAP from time to time or included in the Order Form.

  • Monitoring Officer means the officer designated under Section 5(1) of the 1989 Act.

  • L/C Application means an application and agreement for the issuance or amendment of a Letter of Credit in the form from time to time in use by the L/C Issuer.

  • Project Manager means the principal employee or agent of the Recipient having administrative authority over the Project designated in Appendix B pursuant to Section VI hereof, or authorized designee as per written notification to the Director.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Maintenance Manual shall have the meaning ascribed to it in Clause 10.7; “Maintenance Programme” shall have the meaning set forth in Clause 14.3; “Maintenance Period” shall have the meaning set forth in Clause 14.1; “Maintenance Requirements” shall have the meaning set forth in Clause14.2;

  • Project Management Plan means the portion of the Project Development Plan providing the information requested in Section 4.2 of Exhibit B to the ITP.