Examples of Batho Pele in a sentence
There is a Batho Pele committee which is sitting every month to address issued raised through ward committee reports, Community Development Workers reports, Premier hotline complaints and Imbizo report.
Competency 9: Client Orientation and Customer Focus Definition: Must be willing and able to deliver services effectively and efficiently in order to put the spirit of customer service (Batho Pele) into practice.
The municipality also does have a complaints management system which is referred to as Batho Pele.
When comparing the proposal in terms of plot sizes to those in the surrounding area it will not result in plot widths out of keeping with others in the street.
This supports at least one of the Batho Pele principles, namely consultation.
Foster participatory democracy and Batho Pele principles through a caring, accessible and accountable service by: o Optimising effective community participation in the ward committee system; and o Implementing Batho Pele in the revenue management strategy.
G2C ICT systems however are used to facilitate interaction and collaboration between government and citizens of the country, such as government websites, Batho Pele Gateway, SARS e-Filing, DoL U-Filing and DHA “Trace and Trace”.
South Africa currently provides a lot of information on the Batho Pele Gateway about government and on the services government provides.
In line with the Batho Pele Principles, which serves to ensure effective and efficient service delivery, it is therefore critical to identify areas that need improvement in order to serve all communities with integrity and excellence.
Knowledge: Public service transformation and management issues, White Paper on transformation of Public Service, Public Service Act, Ability to convert policy into action, Public Service Regulations and relevant prescripts, Minimum Information Security Standards, Departmental policies and procedures, PFMA, Batho Pele Principles, Treasury Regulations, Employment Service Act, Skills Development.