Business Critical Services definition

Business Critical Services means the services required to be restored first in the event of a Disaster and comprise the components listed in the Disaster Recovery Services descriptions in Section 5 of Exhibits A and F, as applicable.
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Business Critical Services means Symantec’s commercially-available Business Critical Services offerings, subject to the additional terms and conditions of the Business Critical Services Addenda in Attachment 4.
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Business Critical Services means Veritas’s commercially- available Business Critical Services offerings, subject to the additional terms and conditions of the Business Critical Services Addenda in Attachment 4.
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Examples of Business Critical Services in a sentence

  • Such services will be provided during each annual term for applicable Eligible Software: (i) priority call queuing; (ii) direct access to a Senior Symantec Technical Services Engineers for Severity 1 and Severity 2 Cases; (iii) access to the Business Critical Services website.; and (iv) unlimited number of Designated Contacts per Product Family.

  • Customer may acquire copies of the Licensed Software, Maintenance/Support, Professional Services, Business Critical Services and/or Managed Security Services by submitting a Purchase Order to Symantec or to a Symantec Authorized Reseller.

  • Symantec may assign the Service(s) (Maintenance/Support, Business Critical Services or Managed Security Services) or any part thereof, and may additionally subcontract the Agreement and / or Service(s), provided that it remains responsible for any subcontractors performing on its behalf.

  • Eligible Software is the Symantec software eligible for coverage under Business Critical Services that are listed by type of product at the following URL: ▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇/techsupp/enterprise/bcs/bcsdngspl.html.

  • Customer may purchase such Business Critical Services, which are provided and performed pursuant to Attachment 3.


More Definitions of Business Critical Services

Business Critical Services means NSD Payment System’s services that, with respect to NSD Payment System Participants, constitute key or material services in NSD Payment System’s operations, and that are to be secured with the help of processes and resources aimed at ensuring the continuity of NSD Payment System operation;
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Business Critical Services mean (1) availability of the SAP platform, (2) availability of the ecommerce platform, (3) service desk, and (4) P1 incident resolution.
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