Call Center Seat definition
Call Center Seat shall be a Resource Unit. One Resource Unit shall equal one (1) Call Center Seat. A “Call Center Seat” shall mean one active physical station, located in a Company call center and supporting an agent located at such a call center. A Call Center Seat is considered active when installed and authorized for use by Company. Charges for this Resource Unit consist of all costs associated with providing Call Center Services, other than Voice and Data Carrier Services. As of June 1, 2011, this service was removed from Supplier scope and is no longer applicable.
Call Center Seat means one active physical station, located in a Company call center and supporting an agent located at such a call center. A Call Center Seat is considered active when installed and authorized for use by Company. Charges for this Resource Unit consist of all costs associated with providing Call Center Services, other than Voice and Data Carrier Services. As of June 1, 2011, this service was removed from Supplier scope and is no longer applicable.