Call Centre Hours definition

Call Centre Hours means the time from 9h00 to 17h00 on a Business Day, or any extended time period that we decide;
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Call Centre Hours means from 08h00 to 02h00 the following day from a Monday to a Friday; from 14h00 on a Friday to 02h00 on the following day (Saturday); and from 16h00 on a Saturday to 02h00 on the following day (Sunday) as well as public holidays;
Sample 1
Call Centre Hours means from 8h00 (am) to 2h00 (am) the following day from a Monday to a Friday, from 14h00 (pm) to 2h00 (am) the following day on a Saturday and from 16h00 (pm) to 2h00 (am) the following day on a Sunday and on public holidays;
Sample 1

Examples of Call Centre Hours in a sentence

  • You will still be able to contact the Call Centre during Call Centre Hours that are not Normal Trading Hours, but you will not be able place Orders to Sell or Orders to Buy if it is not Normal Trading Hours.

  • The Commission has limited computer assets and uses a Microsoft Access database for three of the six performance measures tested.Therefore, auditors performed minimal work on the Commission’s IT controls.Auditors evaluated general IT controls, including logical access controls, physical security, and disaster recovery.

  • You will still be able to contact the Transaction Platform Call Centre during Transaction Platform Call Centre Hours that are not Normal Trading Hours, but you will not be able place Orders to Sell or Orders to Buy if it is not Normal Trading Hours.

  • The Verification Form (Black People) may be obtained from the Shareholder Platform Website or you may call the Call Centre (during Call Centre Hours) and request that a copy be sent to you.

  • The Verification Forms may be obtained on Shareholder Platform Website or you may call the Call Centre (during Call Centre Hours) and request that a copy be sent to you.

  • The Verification Form (Black Groups) may be obtained on the MTN Zakhele Shareholder Platform Website or you may call the Call Centre (during Call Centre Hours) and request that a copy be sent to you.

  • The Artist provides his/her services to the Museum as an independent contractor on a fee basis.

Related to Call Centre Hours

  • Call Centre means a dedicated centre that has the purpose of receiving and transmitting telephone calls in relation to customer service operations of the retailer or distributor, as relevant, and consists of call centre staff and 1 or more information technology and communications systems designed to handle customer service calls and record call centre performance information.

  • Core Hours means the period beginning at 8am and ending at 6.30pm on any day from Monday to Friday except Good Friday, Christmas Day or bank holidays;

  • Base Hours means the hours of work for which a staff member receives compensation. Base hours shall include overtime hours for which a staff member is paid additional or overtime compensation, and hours for which a staff member receives workers’ compensation benefits. Base hours shall also include hours a staff member would have worked except for having been in military service. Base hours do not include hours for when a staff member receives other types of compensation, such as administrative, personal leave, vacation, or sick leave.

  • Clock hours means the actual number of hours or time a participant spends attending the instructional portion of a training designed to develop or enhance early care and education or school–age care competencies.

  • Demarcation Point means the point where Qwest owned or controlled facilities cease, and CLEC, End User Customer, premises owner or landlord ownership or control of facilities begin. "Designed, Verified and Assigned Date" or "DVA" means the date on which implementation groups are to report that all documents and materials have been received and are complete.

  • Access Point means a provider, public or private institution, advocacy organization, legal representative, or educational institution with staff trained to complete applications and guide individuals with a disability to needed services.

  • Contact hour means an hour of training received through direct instruction.

  • Data Centre or "DC" means the primary centre where data, software, computer systems and associated components, such as telecommunication and storage systems, redundant or backup power supplies, redundant data communications, environment controls and security devices are housed and operated from;

  • Support Hours means between 8:30am and 5pm during Monday to Friday excluding standard UK Bank Holidays.

  • Contact Hour Funds means the funds paid or payable by the Department under this Contract for the Scheduled Hours of supervised training and assessment reported for a Skills First Student. Contract means this VET Funding Contract and includes all schedules, annexures, attachments, plans and specifications and exhibits to it. Contract Notification means a document issued by the Department via the SVTS that either provides specific information or advice about aspects of this Contract or formally notifies the Training Provider of a variation to this Contract. Control means, with regard to an entity:

  • Destination Point means the delivery point(s) on Carrier’s System where Product is delivered to Shipper, as such points are specified in Section III of this tariff.

  • Off-Peak Hours means those hours which are not On-Peak Hours.

  • Passenger compartment means the space for occupant accommodation, bounded by the roof, floor, side walls, doors, outside glazing and front bulkhead and the plane of the rear compartment bulkhead or the plane of the rear-seat back support.

  • Service Hours means the amount of time (measured in hours or fractions thereof) a Unit is Delivering Energy or Ancillary Services pursuant to a Dispatch Notice.

  • Helpdesk means the helpdesk facility provided by GBG to handle enquiries and administration for the Service.

  • On-Peak Hours means Hour Ending (“HE”) 0800 through HE 2300 EPT, Monday through Friday, excluding Saturday, Sunday and PJM holidays.

  • Control Centre means the central facility of the Cycle Sharing System used mainly for service monitoring, operations control, and customer service. It is the location for collecting, storing, consolidating, processing the information obtained from various elements of the Cycle Sharing System as well as from users, agents, employees, and service providers.

  • Hours means clock hours.