Complaint Handling Policy definition

Complaint Handling Policy means the Uniti policy which describes how Uniti will comply with its statutory and other compliance obligations regarding handling of complaints raised in relation to your Service, available via xxx.xxxxxxxxxxxxx.xxx/xxxxxxxxx-xxxxxxxx-xxxxxx.xxx.
Complaint Handling Policy means the policy for handling Complaints developed by GlobalSat in accordance with the requirements of the TCP Code.
Complaint Handling Policy means the policy published by us, the latest version of which is available on our website xxx.xxxxxxxxx.xxx.xx/xxxxxxxxx-xxxxxxxx.

Examples of Complaint Handling Policy in a sentence

  • Ltd 4 Robinson Road#07-01A/02 The House of Eden Singapore 048543 The General Manager is responsible for Now Health’s Singapore Complaint Handling Policy and he will ensure that your complaint is investigated thoroughly and a full response is sent to you as soon as possible.To allow us to investigate your complaint fully, the Monetary Authority of Singapore (MAS) gives us seven business days to get back to you requesting further information, from the date you first raised your complaint with us.

  • This Complaint Handling Policy (hereinafter referred to as the “Policy”) sets out the processes employed by the Company for the fair and prompt handling of queries, complaints and grievances received by the Company’s clients.

  • Caring.” To her father, she was a “fishing buddy,” a “[g]reat[,] [g]reat[,] [b]ubbly” person whose grave he visited after every workday.

  • Complaint HandlingAny complaints arising from the application of this policy will be addressed as per Council’s Complaint Handling Policy and guidelines.

  • The Company will try to resolve it without undue delay and according to the Company’s Complaint Handling Policy for Clients.

  • Regarding complaints related to product quality (not damage during delivery), IKEA's Complaint Handling Policy applies.

  • Any dispute arising with or in connection with any of the Terms and Conditions of the VPS service shall be dealt by the Company as per the Company’s Complaint Handling Policy, which is available on the Company’s website.

  • Together with the Safeguarding Commitment Statement, Safeguarding Policy, Code of Conduct and Complaint Handling Policy, the Risk Management Strategy supports the practical implementation of this commitment.

  • Disputes between Council and the public relating to issues with the pruning of Council trees to comply with the Regulations will be resolved in accordance with Council’s Complaint Handling Policy a copy of which is available on Council’s websitre.

  • Due this commitment and in line with recommendations from Victorian Ombudsman, Council has reviewed its Complaint Handling Policy and proposes only minor updates around title changes and how complaints are recorded and reported.

Related to Complaint Handling Policy

  • Policies and Procedures means the written policies and procedures of the Client in any way related to the Services, including any such policies and procedures contained in the Organic Documents and the Offering Documents.

  • Policy Grievance shall be signed by a xxxxxxx or a Union representative or, in the case of an Employer's policy grievance, by the Employer or its representative.

  • Adverse system impact means a negative effect that compromises the safety or reliability of the electric distribution system or materially affects the quality of electric service provided by the electric distribution company (EDC) to other customers.

  • Statement of Grievance shall name the employee involved, shall state the facts giving rise to the grievance, shall identify by appropriate reference all the provisions of this Master Contract alleged to be violated, shall state the contention of the employee and of the Association with respect to these provisions, and shall indicate the specific relief requested.

  • Group Grievance is defined as a single grievance, signed by a Xxxxxxx or a Union Representative on behalf of a group of employee who have the same complaint. Such grievances must be dealt with at successive stages of the Grievance Procedure commencing with Step 1. The grievors shall be listed on the grievance form.

  • Complaints Procedure means the School's procedure for handling complaints from parents, as amended from time to time for legal or other substantive reasons, or in order to assist the proper administration of the School. It does not form part of the contract between you and the School. A copy of the most up-to-date procedure is on the School's website and is otherwise available from the School at any time upon request;

  • Health care information means any information, whether oral or recorded in any form or medium that identi- fies or can readily be associated with the identity of, and relates to the health care of, a patient or client.

  • Safeguard Policy Statement or “SPS” means ADB's Safeguard Policy Statement (2009);

  • Complaints means each of the following documents:

  • Compliance Statement is that certain statement in the form attached hereto as Exhibit B.

  • Adverse Event means any untoward medical occurrence in a human clinical trial subject or in a patient who is administered a Licensed Product, whether or not having a causal relationship with such Licensed Product, including, without limitation, any unfavorable and unintended sign (including, without limitation, abnormal laboratory findings of clinical concern), symptom or disease temporally associated with the use of such Licensed Product.

  • Delinquency Collection Policies and Procedures The delinquency collection policies and procedures of the Interim Servicer, a copy of which is attached to the Interim Servicing Agreement as Exhibit 11.

  • Material safety data sheet or "MSDS" means the chemical, physical, technical, and safety information document supplied by the manufacturer of the coating, solvent, or other chemical product, usually through the distribution network or retailers.

  • Safeguards Monitoring Report means each report prepared and submitted by the Borrower to ADB that describes progress with implementation of and compliance with the EMP and the RP (as applicable), including any corrective and preventative actions;

  • 2%/25% Guidelines has the meaning set forth in Section 13.

  • Program Guidelines means any and all GLO-approved documents reflecting specific rules and regulations governing the implementation of the Program.

  • Discrepancies incident to shipment means any differences (e.g., count or condition) between the items documented to have been shipped and items actually received.

  • Business association means a nonpublic corporation, joint stock company, investment company, business trust, partnership, or association for business purposes of 2 or more individuals, whether or not for profit, including a banking organization, financial organization, insurance company, or utility.

  • Protocol means, in respect of any category of object and associated rights to which this Convention applies, the Protocol in respect of that category of object and associated rights;

  • Data Safeguards means the highest industry-standard safeguards (including administrative, physical, technical, and procedural safeguards) against the destruction, loss, misuse, unauthorized disclosure, or alteration of the JBE Data or Confidential Information, and such other related safeguards that are set forth in Applicable Laws, a Statement of Work, or pursuant to JBE policies or procedures.

  • Internal confidentiality agreement or statement means a confidentiality agreement or any other written statement that the contractor requires any of its employees or subcontractors to sign regarding nondisclosure of contractor information, except that it does not include confidentiality agreements arising out of civil litigation or confidentiality agreements that contractor employees or subcontractors sign at the behest of a Federal agency.

  • QAP shall have the meaning set forth in Clause 11.2;

  • Appendix Information means the information which must be provided for the selected modules as set out in the Appendix of the Approved EU SCCs (other than the Parties), and which for this Addendum is set out in:

  • Change Control Procedures Has the meaning given in Section 9.6(a) of the Agreement. Change Management or Change Management Process Means the processes relating to planning and performing all changes in DIR Customer's IT environment pertaining to the Services, including changes to individual components and coordination of changes across all components. The Change Management processes will support and include checkpoints to determine any potential or required Change Control Procedures. Chargeback Has the meaning given in Exhibit 4 of the Agreement.

  • Procurement Policy means ADB’s Procurement Policy - Goods, Works, Nonconsulting and Consulting Services (2017, as amended from time to time);

  • COGE Handbook means the Canadian Oil and Gas Evaluation Handbook prepared jointly by The Society of Petroleum Evaluation Engineers (Calgary Chapter) and the Canadian Institute of Mining, Metallurgy & Petroleum (Petroleum Society), as amended from time to time.