CRITICAL SITUATIONS definition
CRITICAL SITUATIONS. A "Critical Situation" is defined as a situation in which an Error materially impacts Licensee's and/or a Customer's productivity and/or service levels. Upon receipt of notification of a Critical Situation by the GeoTel support organization, GeoTel will work with Licensee and/or the Customer on a continuous, 24 hour per-day basis, and resolve the Critical Situation within five (5) calendar days from such notification. GeoTel can respond to a Critical Situation through providing an Update, patch, revision or temporary workaround solution or by replacing the affected Program copy with a Program copy conforming to the Specifications, and GeoTel shall be deemed to have "resolved" a Critical Situation if it has either corrected the Error(s) or moved Licensee and the Customer to either a "Moderate" or "Other Situation" status, as defined below.
CRITICAL SITUATIONS means any interpreting assignment which has the potential for altering the quality of someone's life either physically, emotionally or financially.
CRITICAL SITUATIONS. The management structure in organizational levels allows the Executive Committee to detect unexpected developments and critical situations, which might occur during the lifetime of the Project and which might endanger to planned course of activities, so early that the Co-ordinator and the Responsible Committees are able to react flexibly and to take the appropriate actions.