Customer Facing Documentation definition

Customer Facing Documentation means any form of communication produced and/or issued by the BBC and/or the Contractor and forwarded to the Customer regarding any part of the Service; "Customer" means any person or organisation who may require or is in possession of a Licence and includes the agent authorised in accordance with the BBC TV Licensing Customer ID Policy set out in the BBC Policies; "Data Due Diligence Plan" or "Data DDP" means the plan approved by the BBC in accordance with Clause 38.5.3; "Data Processing Practices and Procedures" means the systems, practices and procedures which the Contractor intends to use in its processing of Personal Data and processing will have the meaning set out in Section 1(1) the Data Protection Act 1998; "Data Protection Law" means the European Community Directive 95/94/EC and all Law implementing the same in the UK, including the Data Protection Act 1998 and the relevant subsidiary legislation and Codes of Practice issued by the Information Commissioner from time to time, together with any other legislation of the European or UK Parliaments or of the jurisdiction of the Locations coming into force during the Term which is designed to protect individuals with regard to the processing of their Personal Data; "Data Room Files" means the information contained in the BBC data room made available to the Contractor from 1 March 2011 to 13 September 2011; "Data Subject" shall have the meaning given to it under Data Protection Law; "Date Compliant" means that dates can be accurately processed (including calculating, comparing and sequencing date data) from, into and between centuries and/or years, including leap year calculations so that neither performance of the Services nor functionality of any part of the Service Architecture is affected by any change in date; "DCMS" means the Department for Culture, Media and Sport or such other department of H.M. Government which may be given responsibility for matters relating to the Licence Fee; "DDI Scheme" means the scheme for the payment of the Licence Fee known as the Direct Debit Instalment scheme that closed in April 2014 following the implementation of Change Request 1380 (Closure of DDI Scheme) and migration of Customers to alternative payment schemes; "Deliverable" means all physical manifestations of the Services and the
Sample 1

Examples of Customer Facing Documentation in a sentence

  • The Service Provider shall identify accounts in arrears and generate in a timely manner and advise Members by an appropriate method of reminders and arrears letters and include messages on statements in accordance with approved Customer Facing Documentation.

  • The Service Provider will ensure all Customer Facing Documentation is kept up to date at all times with current TV Licensing branding, as notified by the BBC.

  • The Service Provider shall submit to the BBC for approval any new Customer Facing Documentation and following such approval the Service Provider will use such precedents.

  • The Service Provider shall provide Customer Facing Documentation and Service Provider Material to third parties notified by the BBC to the Service Provider (including but not limited to the Network Operator) as is required to enable such third parties to issue Licences pursuant to either a contract between the BBC and such third parties or any duty imposed on such parties by any applicable Law.

Related to Customer Facing Documentation

  • Product Documentation means the specific materials listed under “Product Documentation” at xxx.xxxxxx.xxx/xxxxx, as updated by Vocera from time to time.

  • User Documentation means that documentation regarding the operation, guidelines and features and functionality of Clover Insights that is made available to you from time to time at the website, by internet link or otherwise. User Documentation may be modified from time to time by First Data or its third party provider(s).

  • Service documentation means all records and information on one or more documents, including documents that may be created or maintained in electronic software programs, created and maintained contemporaneously with the delivery of services, and kept in a manner as to fully disclose the nature and extent of services delivered that shall include the items delineated in paragraph (E) of this rule to validate payment for medicaid services.

  • Software Documentation means software information, being technical information used, or useful in, or relating to the design, development, use or maintenance of any version of a software programme.

  • Design Documentation means all schematics and test, assembly and package documentation relating to the Product, including all design, specification and assembly documentation and data files for Materials, which is necessary for the production, manufacture, qualification, testing and delivery of the Product to be attached as Exhibit A.

  • Technical Documentation means designs, reports, photographs, drawings, plans, specifications, computer software, surveys, calculations and other data, information and material collected, computed, drawn or produced, including computer print-outs.

  • Account Documentation means any and all Account information, credit applications, Cardholder Agreements and change in terms notices, Charge Transaction Data, charge slips, credit slips, payments, credit information and documents or forms of any type and in any media relating to the Program, excluding materials used for advertising or solicitations.

  • Related Documentation means, with respect to Software, all materials, documentation (including control documentation utilized in connection with an audit), specifications, technical manuals, user manuals, flow diagrams, file descriptions and other written information that describes the function and use of such Software, but excluding source code.

  • ISM Code Documentation includes, in respect of a Ship:

  • Supporting Documentation means the documents listed in Schedule A of this Certificate which forms part of this

  • Program Documentation refers to the user manuals, help windows, readme files for the Services and any Oracle Software. You may access the documentation online at xxxx://xxxxxx.xxx/contracts or such other address specified by Oracle.

  • MSAA Indicator Technical Specifications document means, as the context requires, either or both of the document entitled “Multi-Sector Service Accountability Agreement (MSAA) 2019-20 Indicator Technical Specifications November 5, 2018 Version 1.3” and the document entitled “Multi-Sector Service Accountability Agreement (MSAA) 2019-20 Target and Corridor-Setting Guidelines” as they may be amended or replaced from time to time;

  • Customer Agreement means a written agreement entered into between Provider and any Customer pursuant to which a Customer orders BPO Services from Provider.

  • Computer software documentation means owner's manuals, user's manuals, installation instructions, operating instructions, and other similar items, regardless of storage medium, that explain the capabilities of the computer software or provide instructions for using the software.

  • Programme Document means the formal document (in standard format) attached to this Agreement, which is concluded by the Parties and reflects expected results, detailed activities, timeframes and budget, and defines what is to be accomplished. The Programme Document is the basis for requisitioning, committing and disbursing funds to carry out planned activities and for their monitoring and reporting.

  • Contract Material means all material created or required to be developed or created as part of, or for the purpose of performing, the Services, including documents, equipment, information and data stored by any means.

  • Construction material means an article, material, or supply brought to the construction site by the Contractor or a subcontractor for incorporation into the building or work. The term also includes an item brought to the site preassembled from articles, materials, or supplies. However, emergency life safety systems, such as emergency lighting, fire alarm, and audio evacuation systems, that are discrete systems incorporated into a public building or work and that are produced as complete systems, are evaluated as a single and distinct construction material regardless of when or how the individual parts or components of those systems are delivered to the construction site. Materials purchased directly by the Government are supplies, not construction material.

  • Manufacturing Facility means buildings and structures, including machinery and equipment, the primary purpose of which is or will be the manufacture of tangible goods or materials or the processing of such goods or materials by physical or chemical change.

  • Security Documentation means the Security Documentation applicable to the specific Services purchased by Client, as updated from time to time, or as otherwise made reasonably available by IRONSCALES.

  • Construction materials means any tangible personal property that will be

  • Customer System means the Customer's computing environment (consisting of hardware, software and/or telecommunications networks or equipment) used by the Customer or the Supplier in connection with this Contract which is owned by or licensed to the Customer by a third party and which interfaces with the Supplier System or which is necessary for the Customer to receive the Services;

  • Customer Content means all software, data (including personal data), information, text, images, audio, video, photographs, non-AVEVA or third-party applications, and other content and material, in any format, provided by Customer, any of Customer’s users, or on behalf of Customer that is stored in, or run on or through, the Products and Support Services.

  • Participant Documentation means the agreements (together with any applicable schedules, exhibits or appendices thereto required by BSEF) in form and substance acceptable to BSEF, that are required to be executed and delivered to BSEF before a Person may access the SEF operated by BSEF as a Participant. Participant Documentation shall not include DMA Customer Documentation.

  • Background concentration means such concentration of that substance as is present in:

  • SOW means the document specifying, without limitation, the scope, objective, and time frame of the Work that Supplier will perform for Cisco.