Dropped Call definition

Dropped Call means a call abandoned by the caller before speaking to a Customer Service Representative within the first sixty (60) seconds in the queue.
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Dropped Call means a call which is established and assigned a traffic channel but dropped prior to the deliberate completion by the user due to network problems;
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Dropped Call means a call that is terminated unexpectedly as a result of technical reasons;
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Examples of Dropped Call in a sentence

  • Abandoned or Dropped Call means a Call or other type of contact that is terminated by the person originating the contact before any conversation happens.

  • The compliance value for the Dropped Call Ratio must be less than or equal to 2%.

  • Dropped Call Ratio= C ×100%‌ NT − NF C is the total of Dropped Calls by causes beyond the intentional termination of the end user.


More Definitions of Dropped Call

Dropped Call means a call which is established and assigned a traffic
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Related to Dropped Call

  • Top Level Domain means the portion of the Domain Name to the right of the right-most period. (In the example, “COM”.) “Second Level Domain” means that portion of a domain name to the left of the right-most period, up to the second period from the right, if any, plus the Top Level Domain. (In the example, “▇▇▇▇▇▇▇▇▇.▇▇▇”.) “Third Level Domain” means that portion of a domain name to the left of the second period from the right, if any, up to the third period from the right, if any, plus the Second Level Domain. (In the example, “▇▇▇▇▇▇▇▇▇.▇▇▇▇▇▇▇▇▇.▇▇▇”.).

  • Minimum Level (ML) means the concentration at which the entire analytical system must give a recognizable signal and an acceptable calibration point. The ML is the concentration in a sample that is equivalent to the concentration of the lowest calibration standard analyzed by a specific analytical procedure, assuming that all the method-specified sample weights, volumes and processing steps have been followed.

  • Threshold Period shall have the meaning set forth in Section 6(d).

  • TSR Percentile Rank means the percentile performance of the Company and each of the companies in the Peer Group based on the TSR for such company as determined by the Committee for the Performance Period.

  • Working level month (WLM) means an exposure to 1 working level for 170 hours (2,000 working hours per year divided by 12 months per year is approximately equal to 170 hours per month).