Expected Service Level definition

Expected Service Level means the desired level of current year performance for a Critical Service Level, as set forth in the applicable Supplement.
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Expected Service Level means the desired level of performance for a Service Level, as initially set forth in Attachment A (Service Levels Matrix) for the Service Levels as of the Effective Date, and as the same may be changed in accordance with Section 8 of this Schedule.
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Expected Service Level means the desired level of performance for a Critical Service or Key Measurement, as established in accordance with this Exhibit.
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Examples of Expected Service Level in a sentence

  • Expected Service Level Means the desired level of performance for a Critical Service Level or Key Measurement, as set forth in Attachment 3-A.

  • Expected Service Level Default Means the Service Provider's level of performance for a particular Critical Service Level fails to meet the applicable Expected Service Level (but does not fail to meet the applicable Minimum Service Level), as specified in Exhibit 3 and its Attachments, and has failed to meet such Expected Service Level for four (4) or more occurrences in any rolling twelve (12) month period.

  • Schedule The service timeframes covered by the Metric Target This is the mutually agreed upon Expected Service Level performance for the Metric.

  • Table 5.2 Production Restoration Time SLA Values SLA Significantly Below Service Level Below Expected Service Level At Expected Service Level Above Expected Service Level Significantly Above Service Level Restore Time: Priority 1 *** *** *** *** *** Restore Time: Priority 2 *** *** *** *** *** Restore Time: Priority 3 *** *** *** *** *** Restore Time: Priority 4 *** *** *** *** *** Reporting Period GlobalLogic will measure and report on this SLA every month.

  • Provide a fee proposal as Exhibit M for the services outlined in the Expected Service Level Requirements – See Attachment D.

  • In the table below, units of measurement are in number of calendar weeks: Table 5.6 Training Progress SLA Values SLA Significantly Below Service Level Below Expected Service Level At Expected Service Level Above Expected Service Level Significantly Above Service Level Training Progress *** *** *** *** *** Reporting Period GlobalLogic will measure and report on this SLA every month, until each individual completes the required training.

  • Table 5.3 Production Resolution Time SLA Values SLA Significantly Below Service Level Below Expected Service Level At Expected Service Level Above Expected Service Level Significantly Above Service Level Resolve Time: Priority 1 *** *** *** *** *** Resolve Time: Priority 2 *** *** *** *** *** Resolve Time: Priority 3 *** *** *** *** *** Resolve Time: Priority 4 *** *** *** *** *** Reporting Period GlobalLogic will measure and report on this SLA each month.

  • Table 5.4 Recruiting Effectiveness SLA Values SLA Significantly Below Service Level Below Expected Service Level At Expected Service Level Above Expected Service Level Significantly Above Service Level Recruiting Effectiveness (India at all levels and Ukraine – junior and mid level resources) *** *** *** *** *** Recruiting Effectiveness (Ukraine – senior resources) *** *** *** *** *** Reporting Period GlobalLogic will measure and report on this SLA every month.

  • The dental students and faculty members in our study were supportive of objective electronic shade-matching tool as a way to improveshade-matching outcome.

  • Yet, dialogue and consensus, crucial factors towards sustainability science, are not so widespread among experts and academics, therefore aggravating the identification of innovative and trans-disciplinary solutions.


More Definitions of Expected Service Level

Expected Service Level means the performance metric the Vendor is required to meet to prevent a Service Level Default (as defined below). The Expected Service Levels are set forth in the Expected Service Level column of the Service Level Attachment.
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Expected Service Level or “ESL”– means a measurable aspect of performance specified in Attachment SLA-2 for each Key Measurement Service Level.
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Expected Service Level means the desired level of performance for a Critical Service Level or Key Measurement as set forth in ATTACHMENT A as defined in SCHEDULE G. "[**]" has the meaning ascribed to such term in SECTION 11.5(a). "FARA EFFECTIVE DATE" has the meaning ascribed to such term in the Preamble to the RESTRICTED - PROPRIETARY INFORMATION The information contained herein is for use by authorized employees of AT&T, Amdocs, and their Affiliated Companies, only, and is not for general distribution within those companies or for distribution outside those companies except by written agreement. Schedule Y Certain Defined Terms Contract No. 02026409 Amendment No. 02026409.A.010 Agreement.
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Expected Service Level means the expected level of performance for a Service, as set forth in the column headed “Expected Service Level” on Schedule B.1.
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Related to Expected Service Level

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Service Level Failure means a failure to perform the Software Support Services fully in compliance with the Support Service Level Requirements.

  • Service Level Credit is defined in Section 8.

  • Contracted Services means medical services, nursing services, health-related services, ancillary services, or environmental services provided according to a documented agreement between a health care institution and the person providing the medical services, nursing services, health-related services, ancillary services, or environmental services.

  • Hosted Service means the provision of and access to the Vocera Care Transition Software and related services either at your site and/or via secure electronic access over the Internet provided to you by Vocera and/or its designee. Defined terms used in this XXXX, but not defined herein, are defined in the Supplemental Terms and Conditions in Attachment 3.

  • Service Level Agreement (SLA means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • Service Level Standards has the meaning ascribed thereto in Section 2.1 hereof.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Basic generation service transition costs means the amount by

  • Performance Indicator means a measure of HSP performance for which a Performance Target is set; technical specifications of specific Performance Indicators can be found in the MSAA Indicator Technical Specifications document;

  • Scheduled Downtime has the meaning set forth in Section 5.2.

  • Performance Level means a reference to one of Performance Level I, Performance Level II, Performance Level III, Performance Level IV or Performance Level V.

  • Excused Downtime means the number of minutes in the Charging Period, rounded to the nearest minute that the link state of Customer’s Port is ‘down’ due to:

  • Network Termination Point (NTP) means the physical point at which a subscriber is provided with access to a public communications network; in the case of networks involving switching or routing, the NTP is identified by means of a specific network address, which may be linked to a subscriber number or name;