Expected Service Level definition

Expected Service Level means the desired level of current year performance for a Critical Service Level, as set forth in the applicable Supplement.
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Expected Service Level means the desired level of performance for a Critical Service or Key Measurement, as established in accordance with this Exhibit.
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Expected Service Level means the desired level of performance for a Service Level, as initially set forth in Attachment A (Service Levels Matrix) for the Service Levels as of the Effective Date, and as the same may be changed in accordance with Section 8 of this Schedule.
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Examples of Expected Service Level in a sentence

  • Expected Service Level Default Means the Service Provider's level of performance for a particular Critical Service Level fails to meet the applicable Expected Service Level (but does not fail to meet the applicable Minimum Service Level), as specified in Exhibit 3 and its Attachments, and has failed to meet such Expected Service Level for four (4) or more occurrences in any rolling twelve (12) month period.

  • Expected Service Level Means the desired level of performance for a Critical Service Level or Key Measurement, as set forth in Attachment 3-A.

  • If an individual storage array has an Availability result less than the Expected Service Level or Minimum Service Level then that may result in a Service Level Default in accordance with Exhibit 3 (Service Level Management).

  • If an individual database has an Availability result less than the Expected Service Level or Minimum Service Level then that may result in a Service Level Default in accordance with Exhibit 3 (Service Level Management).

  • Schedule The service timeframes covered by the Metric Target This is the mutually agreed upon Expected Service Level performance for the Metric.

  • Under no circumstances shall the Stockholder be liable for damages of any kind in any amount due and owing to the Company.

  • If the Expected Service Level associated with a Service Level that was the subject of a Service Level Failure is not met in all of the months in such three (3) months immediately following a Service Level Failure, then no earn back is possible.

  • In the event Contractor meets or exceeds the Expected Service Level associated with a Service Level that was the subject of a Service Level Failure in each of the three (3) months immediately following a Service Level Failure, then Contractor shall reverse the Service Level Credit or the State shall refund the Service Level Credit if previously paid by Contractor to the State for the associated Service Level Failure.

  • For example, if the Expected Service Level being adjusted were *%, the maximum increase for that reset would be *% (i.e. from *% to *%).

  • This Spree of Killing of Innocent Citizens Must Stop,” Press Statement, May 21, 2014.


More Definitions of Expected Service Level

Expected Service Level means the expected level of performance for a Service, as set forth in the column headed “Expected Service Level” on Schedule B.1.
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Expected Service Level or “ESL”– means a measurable aspect of performance specified in Attachment SLA-2 for each Key Measurement Service Level.
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Expected Service Level means the performance metric the Vendor is required to meet to prevent a Service Level Default (as defined below). The Expected Service Levels are set forth in the Expected Service Level column of the Service Level Attachment.
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Expected Service Level means the desired level of performance for a Critical Service Level or Key Measurement as set forth in ATTACHMENT A as defined in SCHEDULE G. "[**]" has the meaning ascribed to such term in SECTION 11.5(a). "FARA EFFECTIVE DATE" has the meaning ascribed to such term in the Preamble to the RESTRICTED - PROPRIETARY INFORMATION The information contained herein is for use by authorized employees of AT&T, Amdocs, and their Affiliated Companies, only, and is not for general distribution within those companies or for distribution outside those companies except by written agreement. Schedule Y Certain Defined Terms Contract No. 02026409 Amendment No. 02026409.A.010 Agreement.
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Expected Service Level means the expected level of performance for a CPI or a KPI, as applicable, as set forth in the applicable “Service Level Matrix” Schedule.
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Related to Expected Service Level

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Service Level Failure means a failure to perform the Software Support Services fully in compliance with the Support Service Level Requirements.

  • Service Level Credit is defined in Section 8.

  • Planned Service Interruption means a Service Interruption that has been scheduled to occur in accordance with Schedule 5;

  • Yearly (1/Year) sampling frequency means the sampling shall be done in the month of September, unless specifically identified otherwise in the effluent limitations and monitoring requirements table.

  • Contracted Services means covered services that are to be provided by the Contractor under the terms of this Contract.

  • PJM Region Peak Load Forecast means the peak load forecast used by the Office of the Interconnection in determining the PJM Region Reliability Requirement, and shall be determined on both a preliminary and final basis as set forth in Tariff, Attachment DD, section 5.

  • Hosted Service means the provision of and access to the Vocera Care Transition Software and related services either at your site and/or via secure electronic access over the Internet provided to you by Vocera and/or its designee. Defined terms used in this XXXX, but not defined herein, are defined in the Supplemental Terms and Conditions in Attachment 3.

  • Toll Billing Exception Service (TBE means a service that allows End Users to restrict third number billing or collect calls to their lines.

  • Service Level Agreement (SLA) means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • Unplanned Service Interruption means any Service Interruption where events or circumstances prevent the timely communication of prior warning or notice to the Trader or any affected Customer;

  • Customer channel termination point means the location where the customer either inputs or receives the communications.

  • Yearly (1/Year) sampling frequency means the sampling shall be done in the month of September, unless specifically identified otherwise in the effluent limitations and monitoring requirements table.

  • Service Level Standards has the meaning ascribed thereto in Section 2.1 hereof.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Basic generation service provider or "provider" means a

  • Basic generation service transition costs means the amount by

  • Scheduled Downtime has the meaning set forth in Section 5.2.

  • Self-service display means the open display or storage of Tobacco Products or Tobacco Paraphernalia in a manner that is physically accessible in any way to the general public without the assistance of the retailer or employee of the retailer and a direct person-to-person transfer between the purchaser and the retailer or employee of the retailer. A vending machine is a form of Self-Service Display.

  • Product Schedule means the “Product Schedule” that forms part of the Contract.

  • Performance Level means a reference to one of Performance Level I, Performance Level II, Performance Level III, Performance Level IV or Performance Level V.

  • Service Drop means a cable that, by its design, capacity and relationship to other cables of the Company, can be reasonably considered to be for the sole purpose of connecting backbone of the Equipment to not more than one individual customer or building point of presence or property;

  • Excused Downtime means the number of minutes in the Charging Period that the LSP is unavailable due to:

  • Scheduled Commissioning Date or “SCD” of the Project shall mean [Insert Date];

  • Network Termination Point (NTP) means the physical point at which a subscriber is provided with access to a public communications network; in the case of networks involving switching or routing, the NTP is identified by means of a specific network address, which may be linked to a subscriber number or name;