Examples of Graylog Cloud in a sentence
Graylog maintains administrative, physical, and technical safeguards to protect the security of Customer Content on Graylog Cloud as set forth in the Graylog Cloud Security Addendum in Schedule D.
This CSA applies to Graylog Cloud environments initially provisioned on or after the Effective Date, including without limitation Trial or Beta Services.
The service credit remedy set forth in this Service Level Schedule is the Customer's sole and exclusive remedy for the unavailability of any applicable Graylog Cloud Service.
The Graylog Cloud Services will be available 100% of the time, as measured by Graylog over each calendar quarter of the Subscription Term, and subject to the exclusions set forth.
To receive a service credit, a Customer must file a claim for such credit within five (5) days following the end of the calendar quarter in which the Service Level Commitment was not met for an applicable Graylog Cloud Service, by contacting Graylog at xxxxxxxxxx@xxxxxxx.xxx with a complete description of the downtime, how the Customer was adversely affected, and for how long.
In order to operate in an efficient and secure manner, the Graylog Cloud Service requires routine maintenance and upgrades.
If Graylog fails to achieve the above Service Level Commitment for the Graylog Cloud Service over a calendar quarter measurement period, Customer may claim a credit for such Graylog Cloud Service as provided below which will result in an extension to the Customer’s term.
At least once a year, Graylog Cloud undergoes a security audit by an independent third party that attests to the effectiveness of the controls Graylog has in place to safeguard the systems and operations where Customer Content is processed, stored, or transmitted (e.g., System and Organizational Control (SOC 2), Type 2) audit in accordance with the Attestation Standards under Section 101 of the codification standards (AT 101).
A Graylog Cloud Service is considered available if the Customer is able to login to its Graylog Cloud Service account and initiate a search using Graylog Software.
This Graylog Cloud Security Addendum (CSA) sets forth the administrative, technical, and physical safeguards Graylog takes to protect Customer Content in Graylog Cloud.