Examples of HEC Services in a sentence
As part of the HEC Services, SAP will (i) provide the initial installation of the Subscription Software and/or Licensed Software, as applicable, in the Computing Environment, (ii) setup and configure relevant hardware/ software and monitoring/managing tools for the Computing Environment and Customer Systems, and (iii) introduce Customer to SAP’s support and communications procedures.
Each party will nominate a representative who will be the other party's prime point of contact with respect to the performance of the HEC Services.
Customer shall not have any right or entitlement to possess any copy of the Subscription Software for installation anywhere other than the Computing Environment, or for archival or disaster recovery purposes, except to the extent expressly set forth otherwise in the applicable Order Form for HEC Services.
Support: HEC Services do not include support or maintenance for the Hosted Software.
CIF services is an optional service available only for HEC Services which can be agreed between SAP and Customer for certain components as set forth in the System Set-Up Table of the HEC Order Form in addition to DR Services (DR Services is a pre-requisite for CIF services).