Hosting Support definition

Hosting Support means assistance in relation to availability of the Hosting Services only, in accordance with the Service Description and (if applicable) the SLA. For the avoidance of doubt, it does not include Support for the Software, which is provided in accordance with the Software Licence and Support Services Attachment.
View Source
Hosting Support means support services provided by us to support and resolve issues associated with your website hosting. There are a number of measures that we take to proactively support your website hosting such as website monitoring (checking whether your website is up or down or performing slowly) and ongoing maintenance and upgrades to the servers that host your website (to keep the hosting equipment up-to-date and performing as optimally as possible). As part of our hosting support you can also call us to discuss and resolve any issues you feel you may have with your website hosting that we may not have identified in advance.
View Source

Examples of Hosting Support in a sentence

  • Hosting Support is included in the Hosting Service fees and shall be provided by Us in accordance with this Attachment.

  • Hosting Support consists of a technical assistance dedicated to Customers who purchased an Hosting and Managed Services Option.

  • Digital Sandbox will provide the following Hosting Support to ensure the maintenance and administration of the Licensed Software: (i) physical and logical organization and structure of the database, application, and system files, (ii) application and tracking of latest IIS and OS patches, (iii) configuration change and tracking, and (iv) monitoring of systems and servers.

  • Hosting Support includes assistance for issue diagnosis, reproduction and resolution and Task Orders operations (as defined in Appendix 3 – Hosting and Managed Services).

  • Schedule E prescribes the Hosting, Support and Service Level Standards for the Production Environment.

  • Services Web Hosting Support network and server Direct Charge Ratio infrastructure to accommodate e-business and intranet applications.

  • Schedule E-1 prescribes the Hosting, Support and Service Level Standards for the Sandbox Environment.

  • Services shall commence Go-Live of the Aumentum Technologies Application Hosting Support (Effective Date) and shall continue for an initial period of twelve (12) months.

  • This Agreement will automatically terminate, without any notice or liability to Client, immediately upon expiration or termination of all Subscriptions or Hosting, Support and Maintenance and completion or termination of all Professional Services.

  • The transfer by the [Supplier] of Client Data to third parties to enable Hosting, Support or any other Services to be provided may only take place in respect of third parties previously approved in writing by the Client.