Hosting Support definition

Hosting Support means assistance in relation to availability of the Hosting Services only, in accordance with the Service Description and (if applicable) the SLA. For the avoidance of doubt, it does not include Support for the Software, which is provided in accordance with the Software Licence and Support Services Attachment.
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Hosting Support means support services provided by us to support and resolve issues associated with your website hosting. There are a number of measures that we take to proactively support your website hosting such as website monitoring (checking whether your website is up or down or performing slowly) and ongoing maintenance and upgrades to the servers that host your website (to keep the hosting equipment up-to-date and performing as optimally as possible). As part of our hosting support you can also call us to discuss and resolve any issues you feel you may have with your website hosting that we may not have identified in advance.
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Examples of Hosting Support in a sentence

  • Combined Enterprise Regional Information Exchange System – International Security Assistance Forces (CENTRIXS-ISAF) and HARMONIEWeb (HWeb) Hosting Support: Supports the implementation of a CENTRIXS-ISAF node to connect non-Southwest Asia (SWA) Area of Responsibility (AOR) users to the CENTRIXS-ISAF network to share information using enterprise services and provide collaboration between a large number of U.S., coalition, interagency and international organizations supporting the OEF mission.

  • Hosting Support is included in the Hosting Service fees and shall be provided by Us in accordance with this Attachment.

  • Hosting Support includes assistance for issue diagnosis, reproduction and resolution and Task Orders operations (as defined in Appendix 3 – Hosting and Managed Services).

  • Hosting Support consists of a technical assistance dedicated to Customers who purchased an Hosting and Managed Services Option.

  • If You make unreasonable, excessive or inappropriate use of the Hosting Support, then We may at Our absolute discretion either suspend or charge extra for such Hosting Support and invoice You, and You agree to pay, for the additional charges in respect of time spent supplying such Hosting Support at the then current rates.

  • The Company has twenty eight employees, excluding directors, of which twelve (43%) are women, including four in senior executive roles (but not classified as Key Management Personnel).

  • International Event Hosting Support Fund is to be used to support the organization's hosting of international events.

  • Digital Sandbox will provide the following Hosting Support to ensure the maintenance and administration of the Licensed Software: (i) physical and logical organization and structure of the database, application, and system files, (ii) application and tracking of latest IIS and OS patches, (iii) configuration change and tracking, and (iv) monitoring of systems and servers.

  • Development and disease in pro- teinase-deficient mice: role of the plasminogen, matrix metalloproteinase and coagulation system.

  • Host who receive Hosting Support must submit a Post Event Report (Appendix X) within 30 days of the completion of the event.

Related to Hosting Support

  • qualifying support means income support to which that person is entitled by virtue of paragraph 14B of Schedule 1B to the Income Support (General) Regulations 1987; and

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Online Services Terms means the additional terms that apply to Customer’s use of Online Services published on the Licensing Site and updated from time to time.

  • Hosting Services means the provision, administration, and maintenance of servers and related equipment, the provision of bandwidth at the hosting facility, and the operation of the Application for access by Customer Users to be provided by the relevant hosting service provider.

  • SAP Support means SAP's then current support offering made available to Customer, as stated in the Order Form.

  • Cloud BPO Support means the then-current technical support services SAP provides to Provider for the SAP Cloud Services as described in the Cloud BPO Schedule.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • First Level Support means any support relating to calls from Customer’s customers, end users or affiliates or general resolution of user errors, network errors, provisioning errors or Internet delays or malfunctions.

  • Integrated Services Digital Network (ISDN means a switched network service that provides end-to-end digital connectivity for the simultaneous transmission of voice and data. Basic Rate Interface-ISDN (BRI-ISDN) provides for a digital transmission of two (2) 64 Kbps bearer channels and one (1) 16 Kbps data channel (2B+D).

  • Network User means each natural or legal person having concluded a Standard Transmission Agreement with the TSO for Transmission Services in the Transmission Grid.

  • Integrated Services Digital Network (ISDN) means a switched network service that provides end-to-end digital connectivity for the simultaneous transmission of voice and data. Basic Rate Interface-ISDN (BRI-ISDN) provides for a digital transmission of two 64 Kbps bearer channels and one 16 Kbps data channel (2B+D).

  • Programme of work means the Programme of work submitted by the contractor and approved by the Engineer-in-charge and includes and amendment thereto made from time to time and approved by the Engineer-in-charge;

  • Network Service User means an entity using Network Transmission Service.

  • Web Portal means an online entity through which persons are able to effect transactions in securities.

  • Directory Assistance Service includes, but is not limited to, making available to callers, upon request, information contained in the Directory Assistance Database. Directory Assistance Service includes, where available, the option to complete the call at the caller's direction. "Directory Listings" or "Listings" are any information identifying the listed names of subscribers of a Telecommunications Carrier or Provider, as applicable, and such subscribers' telephone numbers, addresses, or primary advertising classifications (as such classifications are assigned at the time of the establishment of such service), or any combination of such listed names, numbers, addresses or classifications: (1) that the Telecommunications Carrier and/or Provider provides or uses for the purpose of publishing the Listings in any directory format; or (2) that the Telecommunications Carrier and/or Provider provides or uses in Directory Assistance Service, Directory Assistance List Service, or for other lawful purposes.

  • Tier 1 Support means the Technical Support provided by the Tier 1 Help Desk.

  • Tier 2 Support means the Esri Technical Support provided to the Tier 1 Help Desk when a Case cannot be resolved through Tier 1 Support.

  • Non-Network means any hospital, day care centre or other provider that is not part of the network.

  • Advertising Services means the advertising services selected on the front pages of this Agreement.

  • Directory Assistance Database shall have the meaning set forth in Sections 10.5.2.2, 10.5.2.8, and 10.5.2.9.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Customization means any customer-specific modification to software that requires changes to the software’s source code.

  • End User means, in the event that the Services or Deliverables involve the use of any information systems, any and all UNICEF employees, consultants and other personnel and any other external users collaborating with UNICEF, in each case, authorized by UNICEF to access and use the Services and/or Deliverables.