Incident Priority. Incidents will be categorized by AWS Managed Services or you as either Priority 1, 2, or 3.
Incident Priority means the severity of the Incident.
Incident Priority means the priority of an Incident assigned by the ERS which is recorded an Incident Report. Values of priority include "immediate", "high", "medium" and "low".
Examples of Incident Priority in a sentence
Event Incident Major Incident Critical Incident Priority 1 (P1) Significant impact to network/service to RSPs: Affects the entire network, the core network, multiple sites, at least 30% of end customers, or a fibre/equipment break affecting all cabinets or data centre Outage.
More Definitions of Incident Priority
Incident Priority. The priority assigned to a support request for an Incident. Incident Priorities are assigned based on the Impact and Severity rating derived directly from Customer input. Managed: Services for which Bright Bear maintains administrative control over the Front- End Infrastructure and Customer has non-administrative, User-level access. Bright Bear is responsible for applying any and all patches, firmware updates, and "fixes" as deemed necessary. Managed Service includes monitoring, maintaining event logs, up-to-date antivirus and infrastructure-level system backups for the purpose of Service availability and disaster recovery of the Back- End Infrastructure and the Front-End Infrastructure only. This does not include User-data or application- data backups. Maintenance is coordinated with Customer via a scheduled monthly Maintenance Window (as defined in Section 6.6 hereof).